notverytechy

Hi Dave, Thanks so much and I really appreciate your quick response! I'll use it right away. Thanks again for your help.

Hello, I lost the product key to activate MS Office 2010 on my new Windows 10 computer. I have MS Office 2010 installed on my Windows 8 laptop. Is it safe to use NirSoft's ProduKey on the laptop to retrieve the product key or is there another safe way to retrieve it? Thanks for you help in advance.

Thank you for all help. Please go ahead and close this post.

I decided not to update NVADIA GE FORCE driver. I installed Dell's System Detect and there wasn't any drivers to update. Again thanks so much for inquiring and your help, really appreciate it.

Thanks so much for all your help! I've installed the additional software on my husband's laptop. I have Windows 10 on my desktop. Is McShield compatible with Windows 10?

Ran DelFix as instructed. There is one more question. Not sure if you'll be able to help me with this. The PBR Image (Y) device shows red and that it is almost full. I don't know what to do about this.

Ran DelFix as instructed. There is one more question. Not sure if you'll be able to help me with this. The PBR Image (Y) device shows red and that it is almost full. I don't know what to do about this.

Sorry for posting again. Ran Malwarebytes and nothing was found.

This morning when I started up the laptop, the audio loop and IE popup was gone. Not sure if the computer was infected or not.

Really appreciate all of your responses and thank you all for your suggestions.

This is my husband's personal computer. He is allowed to use only once license (McAfee VSE 8.8) on his home computer.

Files requested attached. Thanks so much for your help! FRST.txt Addition.txt

Hello, Computer is infected. Able to run Malwarebytes Chameleon and nothing was found. Message is replaying over and over. Tried manual shut down and the same message keeps playing. Pop up: Message from webpage. IP: 186.190.212.111 OS: Linux Windows Firewall Infected Rootkit.sirefef.spy Trojan Virus found in system32 NT (Network Threat Protection Kernel) Virus Source: Free games, porn website and third party internet search Please visit your nearest Windows Service Center.OR Call: 888-725-1857 Toll free Computer: Windows 8.1, 64 bit Thanks so much in advance.

Thanks so much Firefox. Safety was my big concern.

Hello daledoc, Thank you for advice. I went to dell.com to check on the drivers & downloads. What do you think of Dell's System Detect? Not sure if I should agree to it or just download the updates/drivers myself.

Hello, I got a new computer: Windows 10, 64-bit, Dell XPS 8700 desktop with GEforce GT 720. I'm totally confused about NVIDIA GeForce. I'm not sure if I should download this recent update: GE Force Windows 10 driver. Also, in NVIDIA Update, Preferences, what should be checked? I rarely do any games online, my monitor doesn't support 3D but I do watch a lot of videos online. Also, I segment videos where segments are created into which subtitles or a line of text is entered. Thanks so much in advance for your help.

Computer is working fine and I see no signs of an infection. Ran Delfix and it removed all infection tools. I manually deleted whatever text files, folders that remained. Deleted all restore points and created a new one. Will not keep my external backup connected to my computer except when I'm backing up my data. Decided not reinstall Java unless I really need it for an application. Will definitely read all the materials you provided to help reduce the risk of a future infection! I've been using MBAM Pro since 2010. I'm still not used to calling it Malwarebytes Premium. Many, many thanks and appreciation for all the help you provided!

The computer is running okay now. I don't think there are any signs of an infection. Here's the Security Check log: Results of screen317's Security Check version 0.99.85 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Kaspersky Internet Security Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` SpywareBlaster 5.0 Secunia PSI (2.0.0.3003) HostsMan 3.2.73 Adobe Flash Player 14.0.0.145 Adobe Reader XI Mozilla Firefox (30.0) Google Chrome 36.0.1985.125 ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbam.exe Malwarebytes Anti-Malware mbamscheduler.exe Kaspersky Lab Kaspersky Internet Security 14.0.0 avp.exe Kaspersky Lab Kaspersky Internet Security 14.0.0 avpui.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 1% ````````````````````End of Log``````````````````````

Please refer to previous post for JavaRa log. After running TFC, restarted computer and ran MBAM threat scan. Here's the log: Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 7/17/2014 Scan Time: 2:30:22 PM Logfile: MBAM SCAN LOG.txt Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.07.18.01 Rootkit Database: v2014.07.17.01 License: Premium Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: Joan Scan Type: Threat Scan Result: Completed Objects Scanned: 350825 Time Elapsed: 6 min, 12 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 0 (No malicious items detected) Physical Sectors: 0 (No malicious items detected) (end) Thanks again for your help! Will be waiting patiently for my next set of instructions.

Hi Ron, Was able to find a way to open the file through Windows Explorer. Here's the javaRa log: avaRa 1.16 Removal Log. Report follows after line. ------------------------------------ The JavaRa removal process was started on Fri Jul 18 05:44:26 2014 Found and removed: JavaPlugin.FamilyVersionSupport Found and removed: SOFTWARE\Classes\JavaPlugin Found and removed: SOFTWARE\Classes\JavaPlugin.170_05 Found and removed: SOFTWARE\Classes\JavaPlugin.170_07 Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBB} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CAFEEFAC-0017-0000-0005-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} Found and removed: SOFTWARE\Classes\CLSID\{5852F5ED-8BF4-11D4-A245-0080C6F74284} Found and removed: SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} Found and removed: SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9} Found and removed: SOFTWARE\Classes\Interface\{5852F5EC-8BF4-11D4-A245-0080C6F74284} Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/java-deployment-toolkit Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/x-java-applet Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/x-java-jnlp-file Found and removed: SOFTWARE\Classes\TypeLib\{5852F5E0-8BF4-11D4-A245-0080C6F74284} Found and removed: SOFTWARE\Classes\.jnlp Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.7.0.0 Found and removed: SOFTWARE\Classes\JNLPFile Found and removed: SOFTWARE\Microsoft\Internet Explorer\Low Rights Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Found and removed: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Accessibility\ATs Found and removed: SOFTWARE\JavaSoft Found and removed: SOFTWARE\JreMetrics Found and removed: SOFTWARE\MozillaPlugins ------------------------------------ Finished reporting. Will post the TFC and MBAM scan logs after they're done. Many thanks!!!

Hi again, I uninstalled all versions of Java. I downloaded JavaRa but when I double click JavaRa the zipfile wouldn't open. I got the following: C:\Users\Joan\Desktop\JavaRa-1.16-28-5-13.zip Application not found. Didn't want to proceed with the next steps until I checked with you first.

Hello again, Step 4: JRT Junkware Removal Tool (JRT) by Thisisu Version: 6.1.4 (04.06.2014:1) OS: Windows 7 Professional x64 Ran by Joan on Thu 07/17/2014 at 16:01:55.97 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancs Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\driverscanner_rasapi32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\driverscanner_rasmancs Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1ae46c09-2ab8-4ee5-88fb-08cd0ff7f2df} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASMANCS Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASMANCS Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS ~~~ Files ~~~ Folders Successfully deleted: [Empty Folder] C:\Users\Joan\appdata\local\{1450ABAC-454D-4EC3-B76E-376D251D8F79} ~~~ FireFox Failed to delete: [Folder] C:\Users\Joan\AppData\Roaming\mozilla\firefox\profiles\ymm6qbpn.default\extensions\wtxpcom@mybrowserbar.com Successfully deleted the following from C:\Users\Joan\AppData\Roaming\mozilla\firefox\profiles\5uuc71d5.default-1344114154362\prefs.js user_pref("extensions.fctlite.defaultRule", "t;;uri;;.;;ct;;torrent;;C1;;;;Download%20torrent%20anywhere;;0001;;@@@f;;uri;;\\.flv|\\.mp4|\\.f4v|\\.hlv|videoback;;content-lengt Emptied folder: C:\Users\Joan\AppData\Roaming\mozilla\firefox\profiles\5uuc71d5.default-1344114154362\minidumps [104 files] ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Thu 07/17/2014 at 16:07:53.24 End of JRT log Step 5: AdwCleaner # AdwCleaner v3.216 - Report created 17/07/2014 at 16:16:11 # Updated 17/07/2014 by Xplode # Operating System : Windows 7 Professional Service Pack 1 (64 bits) # Username : Joan - JA # Running from : C:\Users\Joan\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\Uniblue Folder Deleted : C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\blbkdnmdcafmfhinpmnlhhddbepgkeaa File Deleted : C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\ymm6qbpn.default\Extensions\wtxpcom@mybrowserbar.com ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\blbkdnmdcafmfhinpmnlhhddbepgkeaa Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchSettings_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchSettings_RASMANCS Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{065C1A21-97F8-45FB-A9F0-861B60FACEC8} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3204358F-5904-46A6-841F-D6B5BE3EF4E3} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3AE67737-0E3E-44AA-AA5E-46A68BF017FF} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3EE5B726-044A-48D2-AA7B-049BD9A0F62A} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60FBBE03-57FF-49D8-B38E-053D3F489825} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6A5182F1-C0B8-42B8-96CC-7F329CD46913} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C153418-8E4D-4FAF-AF27-5201E38463A7} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A26A2F05-AC4D-4A1E-9531-9125F7309B78} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5D6240-7DF0-435D-9B9B-F8586A99DE86} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FBB360DC-CB6C-4D6A-808A-2C773151BFFF} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFD7DDAC-EC28-42A5-8D39-917B9078604B} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68} Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68} Key Deleted : HKLM\Software\Uniblue ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17207 -\\ Mozilla Firefox v30.0 (en-US) [ File : C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362\prefs.js ] [ File : C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\ymm6qbpn.default\prefs.js ] -\\ Google Chrome v36.0.1985.125 [ File : C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\preferences ] Deleted [search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms} Deleted [search Provider] : hxxp://www.ask.com/web?q={searchTerms} Deleted [Extension] : blbkdnmdcafmfhinpmnlhhddbepgkeaa ************************* AdwCleaner[R0].txt - [3029 octets] - [17/07/2014 16:12:58] AdwCleaner[s0].txt - [2943 octets] - [17/07/2014 16:16:11] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3003 octets] ########## Step 6: Ran MBAM threat scan - No malicious items were detected. Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 7/17/2014 Scan Time: 4:22:12 PM Logfile: step 6 mbam threat scan.txt Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.07.18.01 Rootkit Database: v2014.07.17.01 License: Premium Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: Joan Scan Type: Threat Scan Result: Completed Objects Scanned: 351063 Time Elapsed: 7 min, 55 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 0 (No malicious items detected) Physical Sectors: 0 (No malicious items detected) (end) Step 7: ESET online scanner C:\Users\Joan\Downloads\Setup.exe a variant of Win32/SoftPulse.B potentially unwanted application Step 8: FRST I ran FRST before. I didn't get the Addition.txt log this time. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 15-07-2014 01 Ran by Joan (administrator) on JA on 17-07-2014 17:43:06 Running from C:\Users\Joan\Desktop Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ Download link from any site other than Bleeping Computer is unpermitted or outdated. See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe (NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe (NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe (Kaspersky Lab ZAO) C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\avp.exe (Storage Appliance Corp.) C:\ProgramData\Clickfree\FullImagingBackup\FibUac.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe (NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvtray.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe (Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (Secunia) C:\Program Files (x86)\Secunia\PSI\psia.exe (SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe () C:\ProgramData\Clickfree\FullImagingBackup\FullImagingService.exe () C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe (Kaspersky Lab ZAO) C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\avpui.exe (Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe (NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe (Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE (ESET) C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineScannerApp.exe (Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe ==================== Registry (Whitelisted) ================== HKLM-x32\...\Run: [Communicator] => C:\Program Files (x86)\Microsoft Lync\communicator.exe [12117312 2014-05-01] (Microsoft Corporation) HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Secunia PSI Tray.lnk ShortcutTarget: Secunia PSI Tray.lnk -> C:\Program Files (x86)\Secunia\PSI\psi_tray.exe (No File) ==================== Internet (Whitelisted) ==================== HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/ StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe SearchScopes: HKLM - DefaultScope value is missing. SearchScopes: HKLM-x32 - DefaultScope value is missing. SearchScopes: HKCU - {BE864A92-1A01-4FE8-951F-4F2EC8332B81} URL = http://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=994519&p={searchTerms} BHO: Content Blocker Plugin -> {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll (Kaspersky Lab ZAO) BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation) BHO: Virtual Keyboard Plugin -> {73455575-E40C-433C-9784-C78DC7761455} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll (Kaspersky Lab ZAO) BHO: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll No File BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.) BHO: Safe Money Plugin -> {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\x64\IEExt\OnlineBanking\online_banking_bho.dll (Kaspersky Lab ZAO) BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation) BHO: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.) BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll No File BHO: URL Advisor Plugin -> {E33CF602-D945-461A-83F0-819F76A199F8} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\x64\IEExt\UrlAdvisor\klwtbbho.dll (Kaspersky Lab ZAO) BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Lync\OCHelper.dll (Microsoft Corporation) BHO-x32: Content Blocker Plugin -> {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\ContentBlocker\ie_content_blocker_plugin.dll (Kaspersky Lab ZAO) BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation) BHO-x32: Virtual Keyboard Plugin -> {73455575-E40C-433C-9784-C78DC7761455} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll (Kaspersky Lab ZAO) BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.) BHO-x32: Safe Money Plugin -> {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\OnlineBanking\online_banking_bho.dll (Kaspersky Lab ZAO) BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation) BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.) BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) BHO-x32: URL Advisor Plugin -> {E33CF602-D945-461A-83F0-819F76A199F8} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\UrlAdvisor\klwtbbho.dll (Kaspersky Lab ZAO) Toolbar: HKLM - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.) Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.) DPF: HKLM-x32 {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} http://utilities.pcpitstop.com/da2/PCPitStop2.cab Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - No File Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.) Tcpip\Parameters: [DhcpNameServer] 24.25.227.55 209.18.47.61 24.25.227.53 FireFox: ======== FF ProfilePath: C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362 FF Homepage: google.com FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll () FF Plugin: @java.com/DTPlugin,version=10.9.2 - C:\Windows\system32\npDeployJava1.dll (Oracle Corporation) FF Plugin: @java.com/JavaPlugin,version=10.9.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll No File FF Plugin: @microsoft.com/GENUINE - disabled No File FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll () FF Plugin-x32: @canon.com/MycameraPlugin - C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll (CANON INC.) FF Plugin-x32: @java.com/DTPlugin,version=10.65.2 - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.65.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @microsoft.com/GENUINE - disabled No File FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation) FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin-x32: @nvidia.com/3DVision - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation) FF Plugin-x32: @nvidia.com/3DVisionStreaming - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll (NVIDIA Corporation) FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.) FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\np-mswmp.dll (Microsoft Corporation) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npMeetingJoinPluginOC.dll () FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.) FF Extension: WOT - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\ymm6qbpn.default\Extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2012-05-18] FF Extension: NoScript - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\ymm6qbpn.default\Extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi [2011-09-04] FF Extension: Adblock Plus - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\ymm6qbpn.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2011-09-04] FF Extension: BetterPrivacy - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\ymm6qbpn.default\Extensions\{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}.xpi [2011-09-04] FF Extension: WOT - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362\Extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2013-11-27] FF Extension: DownloadHelper - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [2014-03-24] FF Extension: NoScript - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362\Extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi [2012-08-04] FF Extension: No Name - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2012-08-04] FF Extension: BetterPrivacy - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362\Extensions\{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}.xpi [2012-08-04] FF Extension: Skype Click to Call - C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} [2014-05-09] FF HKLM-x32\...\Firefox\Extensions: [url_advisor@kaspersky.com] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\url_advisor@kaspersky.com FF Extension: 卡巴斯基網址顧問 - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\url_advisor@kaspersky.com [2014-02-06] FF HKLM-x32\...\Firefox\Extensions: [virtual_keyboard@kaspersky.com] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\virtual_keyboard@kaspersky.com FF Extension: 虛擬鍵盤 - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\virtual_keyboard@kaspersky.com [2014-02-06] FF HKLM-x32\...\Firefox\Extensions: [content_blocker@kaspersky.com] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\content_blocker@kaspersky.com FF Extension: 惡意網站攔截器 - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\content_blocker@kaspersky.com [2014-02-06] FF HKLM-x32\...\Firefox\Extensions: [anti_banner@kaspersky.com] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\anti_banner@kaspersky.com FF Extension: Chặn quảng cáo - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\anti_banner@kaspersky.com [2014-02-06] FF HKLM-x32\...\Firefox\Extensions: [online_banking@kaspersky.com] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\online_banking@kaspersky.com FF Extension: Safe Money - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\FFExt\online_banking@kaspersky.com [2014-02-06] Chrome: ======= CHR HomePage: hxxp://google.com/ CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.4.600\_platform_specific\win_x86\widevinecdmadapter.dll () CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\PepperFlash\pepflashplayer.dll () CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ppGoogleNaClPluginChrome.dll () CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\pdf.dll () CHR Plugin: (Microsoft® Windows Media Player Firefox Plugin) - C:\Program Files (x86)\Mozilla Firefox\plugins\np-mswmp.dll (Microsoft Corporation) CHR Plugin: (Microsoft Lync 2010 Meeting Join Plug-in) - C:\Program Files (x86)\Mozilla Firefox\plugins\npMeetingJoinPluginOC.dll () CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation) CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation) CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) CHR Plugin: (NPCIG.dll) - C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll (CANON INC.) CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll No File CHR Plugin: (Java Deployment Toolkit 7.0.550.13) - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) CHR Plugin: (Java Platform SE 7 U55) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) CHR Plugin: (NVIDIA 3D Vision) - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation) CHR Plugin: (NVIDIA 3D VISION) - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll (NVIDIA Corporation) CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_125.dll No File CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation) CHR Extension: (Google Docs) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-06-08] CHR Extension: (Google Drive) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-06-08] CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-22] CHR Extension: (WOT) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bhmmomiinigofkjcapegjjndpbikblnp [2013-06-08] CHR Extension: (No Name) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\blbkdnmdcafmfhinpmnlhhddbepgkeaa [2014-03-24] CHR Extension: (YouTube) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-06-08] CHR Extension: (Adblock Plus) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2013-06-08] CHR Extension: (Google Search) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-06-08] CHR Extension: (Kaspersky URL Advisor) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\dchlnpcodkpfdpacogkljefecpegganj [2014-02-06] CHR Extension: (Chromebleed) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\eeoekjnjgppnaegdjbcafdggilajhpic [2014-04-30] CHR Extension: (Pixlr Editor) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmaknaampgiegkcjlimdiidlhopknpk [2013-12-04] CHR Extension: (Google Wallet) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-22] CHR Extension: (Unblock Youku) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pdnfnkhpgegpcingjbfihlkjeighnddk [2013-06-08] CHR Extension: (Gmail) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-06-08] CHR Extension: (Anti-Banner) - C:\Users\Joan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjldcfjmnllhmgjclecdnfampinooman [2014-02-06] CHR HKLM-x32\...\Chrome\Extension: [dchlnpcodkpfdpacogkljefecpegganj] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\ChromeExt\urladvisor.crx [2013-10-08] CHR HKLM-x32\...\Chrome\Extension: [pjldcfjmnllhmgjclecdnfampinooman] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\ChromeExt\ab.crx [2013-10-08] CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ==================== Services (Whitelisted) ================= R2 AVP; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\avp.exe [214512 2013-10-08] (Kaspersky Lab ZAO) R2 FibUacService; C:\ProgramData\Clickfree\FullImagingBackup\FibUac.exe [37192 2013-01-31] (Storage Appliance Corp.) R2 FullImagingService; C:\programdata\Clickfree\FullImagingBackup\FullImagingService.exe [201544 2013-01-31] () R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation) R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation) R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [60416 2009-06-22] (Hewlett-Packard) [File not signed] R2 Secunia PSI Agent; C:\Program Files (x86)\Secunia\PSI\PSIA.exe [993848 2011-04-18] (Secunia) ==================== Drivers (Whitelisted) ==================== R0 kl1; C:\Windows\System32\DRIVERS\kl1.sys [458336 2014-02-06] (Kaspersky Lab ZAO) S4 klflt; C:\Windows\System32\DRIVERS\klflt.sys [115296 2014-03-24] (Kaspersky Lab ZAO) R1 KLIF; C:\Windows\System32\DRIVERS\klif.sys [625248 2014-03-24] (Kaspersky Lab ZAO) R1 KLIM6; C:\Windows\System32\DRIVERS\klim6.sys [29792 2013-10-08] (Kaspersky Lab ZAO) R3 klkbdflt; C:\Windows\System32\DRIVERS\klkbdflt.sys [29280 2014-02-18] (Kaspersky Lab ZAO) R3 klmouflt; C:\Windows\System32\DRIVERS\klmouflt.sys [29280 2013-10-08] (Kaspersky Lab ZAO) R1 klpd; C:\Windows\System32\DRIVERS\klpd.sys [15456 2013-04-12] (Kaspersky Lab ZAO) R1 kltdi; C:\Windows\System32\DRIVERS\kltdi.sys [55904 2013-05-14] (Kaspersky Lab ZAO) R1 kneps; C:\Windows\System32\DRIVERS\kneps.sys [178272 2014-02-06] (Kaspersky Lab ZAO) R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-05-12] (Malwarebytes Corporation) R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [122584 2014-07-17] (Malwarebytes Corporation) R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-05-12] (Malwarebytes Corporation) S3 Serial; C:\Windows\system32\drivers\serial.sys [94208 2009-07-13] (Brother Industries Ltd.) ==================== NetSvcs (Whitelisted) =================== ==================== One Month Created Files and Folders ======== 2014-07-17 17:43 - 2014-07-17 17:43 - 00022462 _____ () C:\Users\Joan\Desktop\FRST.txt 2014-07-17 17:42 - 2014-07-17 17:42 - 02086912 _____ (Farbar) C:\Users\Joan\Desktop\FRST64.exe 2014-07-17 17:39 - 2014-07-17 17:39 - 00000099 _____ () C:\Users\Joan\Desktop\eset.txt 2014-07-17 16:33 - 2014-07-17 16:33 - 02347384 _____ (ESET) C:\Users\Joan\Desktop\esetsmartinstaller_enu.exe 2014-07-17 16:31 - 2014-07-17 16:31 - 00001074 _____ () C:\Users\Joan\Desktop\step 6 mbam threat scan.txt 2014-07-17 16:18 - 2014-07-17 16:18 - 00003087 _____ () C:\Users\Joan\Desktop\AdwCleaner[s0].txt 2014-07-17 16:15 - 2014-07-17 16:15 - 00003029 _____ () C:\Users\Joan\Desktop\AdwCleaner[R0].txt 2014-07-17 16:13 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll 2014-07-17 16:12 - 2014-07-17 16:16 - 00000000 ____D () C:\AdwCleaner 2014-07-17 16:11 - 2014-07-17 16:11 - 01354223 _____ () C:\Users\Joan\Desktop\AdwCleaner.exe 2014-07-17 16:07 - 2014-07-17 16:07 - 00003123 _____ () C:\Users\Joan\Desktop\JRT.txt 2014-07-17 15:58 - 2014-07-17 15:58 - 01016261 _____ (Thisisu) C:\Users\Joan\Desktop\JRT.exe 2014-07-17 14:49 - 2014-07-17 14:49 - 00005086 _____ () C:\Users\Joan\Desktop\RKreport_SCN_07172014_144658.log 2014-07-17 14:42 - 2014-07-17 14:43 - 00030312 _____ () C:\Windows\system32\Drivers\TrueSight.sys 2014-07-17 14:42 - 2014-07-17 14:42 - 00000000 ____D () C:\ProgramData\RogueKiller 2014-07-17 14:41 - 2014-07-17 14:41 - 05336664 _____ () C:\Users\Joan\Desktop\RogueKillerX64.exe 2014-07-17 14:26 - 2014-07-17 16:20 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-07-17 14:26 - 2014-07-17 14:26 - 00001108 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-07-17 14:26 - 2014-07-17 14:26 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-07-17 14:26 - 2014-07-17 14:26 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-07-17 14:26 - 2014-07-17 14:26 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-07-17 14:26 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys 2014-07-17 14:26 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys 2014-07-17 14:26 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys 2014-07-17 14:23 - 2014-07-17 14:23 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Joan\Desktop\mbam-setup-2.0.2.1012.exe 2014-07-17 14:18 - 2014-07-17 16:17 - 00015618 _____ () C:\Windows\PFRO.log 2014-07-17 14:16 - 2014-07-17 14:16 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Joan\Desktop\mbam-clean-2.1.1.1001.exe 2014-07-17 13:36 - 2014-07-17 13:36 - 00000930 _____ () C:\Users\UpdatusUser\Desktop\NTREGOPT.lnk 2014-07-17 13:36 - 2014-07-17 13:36 - 00000911 _____ () C:\Users\UpdatusUser\Desktop\ERUNT.lnk 2014-07-17 13:36 - 2014-07-17 13:36 - 00000911 _____ () C:\Users\Joan\Desktop\ERUNT.lnk 2014-07-17 13:35 - 2014-07-17 13:35 - 00791393 _____ (Lars Hederer ) C:\Users\Joan\Desktop\erunt-setup.exe 2014-07-17 13:30 - 2014-07-17 13:30 - 00002442 _____ () C:\Users\Joan\Desktop\Rkill.txt 2014-07-17 13:27 - 2014-07-17 13:27 - 01942776 _____ (Bleeping Computer, LLC) C:\Users\Joan\Desktop\rkill.exe 2014-07-17 13:26 - 2014-07-17 13:26 - 01942776 _____ (Bleeping Computer, LLC) C:\Users\Joan\Downloads\rkill.exe 2014-07-17 09:40 - 2014-07-17 09:40 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe 2014-07-17 09:40 - 2014-07-17 09:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe 2014-07-17 09:40 - 2014-07-17 09:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe 2014-07-17 09:40 - 2014-07-17 09:40 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll 2014-07-17 09:40 - 2014-07-17 09:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java 2014-07-17 09:40 - 2014-07-17 09:40 - 00000000 ____D () C:\Program Files (x86)\Java 2014-07-17 09:38 - 2014-07-17 09:40 - 00002684 _____ () C:\Windows\SecuniaPackage.log 2014-07-17 08:25 - 2014-07-17 08:25 - 02721280 _____ () C:\Users\Joan\Downloads\msxml6_x64.msi 2014-07-17 08:20 - 2014-07-17 08:21 - 00085674 _____ () C:\Windows\msxml4-KB973685-enu.LOG 2014-07-17 05:16 - 2014-07-17 16:17 - 00000280 _____ () C:\Windows\setupact.log 2014-07-17 05:16 - 2014-07-17 05:16 - 00000000 _____ () C:\Windows\setuperr.log 2014-07-13 14:04 - 2014-07-13 14:04 - 00045093 _____ () C:\Users\Joan\Downloads\Addition (1).txt 2014-07-13 13:33 - 2014-07-14 07:37 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\267D619F.sys 2014-07-13 12:17 - 2014-07-13 12:17 - 00049663 _____ () C:\Users\Joan\Downloads\FRST (1).txt 2014-07-12 12:20 - 2014-07-12 12:20 - 00045093 _____ () C:\Users\Joan\Downloads\Addition.txt 2014-07-12 12:19 - 2014-07-17 17:43 - 00000000 ____D () C:\FRST 2014-07-12 12:19 - 2014-07-12 12:25 - 00049663 _____ () C:\Users\Joan\Downloads\FRST.txt 2014-07-12 12:18 - 2014-07-12 12:19 - 02084864 _____ (Farbar) C:\Users\Joan\Downloads\FRST64.exe 2014-07-12 11:19 - 2014-07-12 11:19 - 00001301 _____ () C:\pup file possible threat MBAM.txt 2014-07-12 08:55 - 2014-07-12 08:55 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\735544D2.sys 2014-07-08 16:05 - 2014-07-08 16:05 - 00000000 __SHD () C:\Users\Joan\AppData\Local\EmieUserList 2014-07-08 16:05 - 2014-07-08 16:05 - 00000000 __SHD () C:\Users\Joan\AppData\Local\EmieSiteList 2014-07-08 12:21 - 2014-07-08 13:21 - 05659136 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe 2014-07-08 09:07 - 2014-06-29 16:09 - 00519168 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll 2014-07-08 09:07 - 2014-06-29 16:04 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll 2014-07-08 09:07 - 2014-06-20 10:14 - 00266424 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll 2014-07-08 09:07 - 2014-06-20 09:39 - 00240824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll 2014-07-08 09:07 - 2014-06-18 15:39 - 23464448 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll 2014-07-08 09:07 - 2014-06-18 15:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb 2014-07-08 09:07 - 2014-06-18 15:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll 2014-07-08 09:07 - 2014-06-18 14:48 - 02768384 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll 2014-07-08 09:07 - 2014-06-18 14:42 - 00548352 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll 2014-07-08 09:07 - 2014-06-18 14:42 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll 2014-07-08 09:07 - 2014-06-18 14:41 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll 2014-07-08 09:07 - 2014-06-18 14:41 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll 2014-07-08 09:07 - 2014-06-18 14:32 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll 2014-07-08 09:07 - 2014-06-18 14:31 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll 2014-07-08 09:07 - 2014-06-18 14:26 - 00598016 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll 2014-07-08 09:07 - 2014-06-18 14:24 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe 2014-07-08 09:07 - 2014-06-18 14:24 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe 2014-07-08 09:07 - 2014-06-18 14:23 - 00752640 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll 2014-07-08 09:07 - 2014-06-18 14:16 - 17276416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll 2014-07-08 09:07 - 2014-06-18 14:14 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe 2014-07-08 09:07 - 2014-06-18 14:09 - 00452608 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll 2014-07-08 09:07 - 2014-06-18 13:59 - 00038400 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll 2014-07-08 09:07 - 2014-06-18 13:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb 2014-07-08 09:07 - 2014-06-18 13:53 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll 2014-07-08 09:07 - 2014-06-18 13:51 - 05721088 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll 2014-07-08 09:07 - 2014-06-18 13:50 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll 2014-07-08 09:07 - 2014-06-18 13:48 - 00292864 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll 2014-07-08 09:07 - 2014-06-18 13:39 - 00608768 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe 2014-07-08 09:07 - 2014-06-18 13:38 - 00455168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll 2014-07-08 09:07 - 2014-06-18 13:37 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll 2014-07-08 09:07 - 2014-06-18 13:36 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll 2014-07-08 09:07 - 2014-06-18 13:35 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll 2014-07-08 09:07 - 2014-06-18 13:33 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll 2014-07-08 09:07 - 2014-06-18 13:32 - 02179072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll 2014-07-08 09:07 - 2014-06-18 13:28 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll 2014-07-08 09:07 - 2014-06-18 13:28 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll 2014-07-08 09:07 - 2014-06-18 13:27 - 02040832 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl 2014-07-08 09:07 - 2014-06-18 13:27 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll 2014-07-08 09:07 - 2014-06-18 13:25 - 00442368 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll 2014-07-08 09:07 - 2014-06-18 13:23 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe 2014-07-08 09:07 - 2014-06-18 13:22 - 00592896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll 2014-07-08 09:07 - 2014-06-18 13:12 - 00367616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll 2014-07-08 09:07 - 2014-06-18 13:06 - 00032256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll 2014-07-08 09:07 - 2014-06-18 13:01 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll 2014-07-08 09:07 - 2014-06-18 12:59 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll 2014-07-08 09:07 - 2014-06-18 12:58 - 02266112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll 2014-07-08 09:07 - 2014-06-18 12:58 - 00239616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll 2014-07-08 09:07 - 2014-06-18 12:52 - 04254720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll 2014-07-08 09:07 - 2014-06-18 12:51 - 13527040 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll 2014-07-08 09:07 - 2014-06-18 12:49 - 00526336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll 2014-07-08 09:07 - 2014-06-18 12:46 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll 2014-07-08 09:07 - 2014-06-18 12:45 - 01964544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl 2014-07-08 09:07 - 2014-06-18 12:35 - 11742208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll 2014-07-08 09:07 - 2014-06-18 12:34 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll 2014-07-08 09:07 - 2014-06-18 12:15 - 00846336 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll 2014-07-08 09:07 - 2014-06-18 12:13 - 01791488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll 2014-07-08 09:07 - 2014-06-18 12:09 - 01139200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll 2014-07-08 09:07 - 2014-06-18 12:07 - 00704512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll 2014-07-08 09:07 - 2014-06-17 16:18 - 00692736 _____ (Microsoft Corporation) C:\Windows\system32\osk.exe 2014-07-08 09:07 - 2014-06-17 15:51 - 00646144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\osk.exe 2014-07-08 09:07 - 2014-06-17 15:10 - 03157504 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys 2014-07-08 09:07 - 2014-06-06 00:10 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll 2014-07-08 09:07 - 2014-06-05 23:44 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll 2014-07-08 09:07 - 2014-05-29 22:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll 2014-07-08 09:07 - 2014-05-29 22:08 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll 2014-07-08 09:07 - 2014-05-29 22:08 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll 2014-07-08 09:07 - 2014-05-29 22:08 - 00307200 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll 2014-07-08 09:07 - 2014-05-29 22:08 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll 2014-07-08 09:07 - 2014-05-29 22:08 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll 2014-07-08 09:07 - 2014-05-29 22:08 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll 2014-07-08 09:07 - 2014-05-29 21:52 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll 2014-07-08 09:07 - 2014-05-29 21:52 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll 2014-07-08 09:07 - 2014-05-29 21:52 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll 2014-07-08 09:07 - 2014-05-29 21:52 - 00220160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll 2014-07-08 09:07 - 2014-05-29 21:52 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll 2014-07-08 09:07 - 2014-05-29 21:52 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll 2014-07-08 09:07 - 2014-05-29 21:52 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll 2014-07-08 09:07 - 2014-05-29 20:45 - 00497152 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\afd.sys 2014-07-08 09:05 - 2014-06-05 04:45 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll 2014-07-08 09:05 - 2014-06-05 04:26 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll 2014-07-08 09:05 - 2014-06-05 04:25 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll 2014-07-08 07:45 - 2014-07-08 07:45 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\3FEC0099.sys 2014-07-06 09:57 - 2014-07-06 09:57 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\6AEE7657.sys 2014-07-05 09:29 - 2014-07-06 08:36 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\5A1A7502.sys 2014-07-04 06:34 - 2014-07-04 06:34 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\66EE1199.sys 2014-07-03 06:21 - 2014-07-03 06:21 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\70F50C1E.sys 2014-06-27 09:09 - 2014-06-29 12:49 - 00012296 _____ () C:\Users\Joan\Documents\2ndOST_Chaotic Blessing.xlsx 2014-06-27 07:26 - 2014-06-27 07:26 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\66F44BB5.sys 2014-06-22 09:21 - 2014-06-22 09:21 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\0CD47DB3.sys 2014-06-19 09:01 - 2014-06-19 09:01 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\23BF111E.sys ==================== One Month Modified Files and Folders ======= 2014-07-17 17:43 - 2014-07-17 17:43 - 00022462 _____ () C:\Users\Joan\Desktop\FRST.txt 2014-07-17 17:43 - 2014-07-12 12:19 - 00000000 ____D () C:\FRST 2014-07-17 17:42 - 2014-07-17 17:42 - 02086912 _____ (Farbar) C:\Users\Joan\Desktop\FRST64.exe 2014-07-17 17:39 - 2014-07-17 17:39 - 00000099 _____ () C:\Users\Joan\Desktop\eset.txt 2014-07-17 17:21 - 2012-09-27 13:29 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job 2014-07-17 17:01 - 2013-06-08 13:10 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2014-07-17 16:59 - 2014-02-26 08:39 - 02052170 _____ () C:\Windows\WindowsUpdate.log 2014-07-17 16:33 - 2014-07-17 16:33 - 02347384 _____ (ESET) C:\Users\Joan\Desktop\esetsmartinstaller_enu.exe 2014-07-17 16:31 - 2014-07-17 16:31 - 00001074 _____ () C:\Users\Joan\Desktop\step 6 mbam threat scan.txt 2014-07-17 16:24 - 2009-07-13 18:45 - 00021312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2014-07-17 16:24 - 2009-07-13 18:45 - 00021312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2014-07-17 16:20 - 2014-07-17 14:26 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-07-17 16:18 - 2014-07-17 16:18 - 00003087 _____ () C:\Users\Joan\Desktop\AdwCleaner[s0].txt 2014-07-17 16:18 - 2014-02-06 09:25 - 00000000 ____D () C:\ProgramData\Kaspersky Lab 2014-07-17 16:18 - 2013-06-08 13:10 - 00000890 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2014-07-17 16:18 - 2011-09-02 09:02 - 00000000 ____D () C:\Users\Joan\AppData\Local\SoftThinks 2014-07-17 16:18 - 2011-08-29 16:46 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup 2014-07-17 16:17 - 2014-07-17 14:18 - 00015618 _____ () C:\Windows\PFRO.log 2014-07-17 16:17 - 2014-07-17 05:16 - 00000280 _____ () C:\Windows\setupact.log 2014-07-17 16:17 - 2011-08-29 18:29 - 00000000 ____D () C:\ProgramData\NVIDIA 2014-07-17 16:17 - 2009-07-13 19:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-07-17 16:16 - 2014-07-17 16:12 - 00000000 ____D () C:\AdwCleaner 2014-07-17 16:15 - 2014-07-17 16:15 - 00003029 _____ () C:\Users\Joan\Desktop\AdwCleaner[R0].txt 2014-07-17 16:11 - 2014-07-17 16:11 - 01354223 _____ () C:\Users\Joan\Desktop\AdwCleaner.exe 2014-07-17 16:07 - 2014-07-17 16:07 - 00003123 _____ () C:\Users\Joan\Desktop\JRT.txt 2014-07-17 16:01 - 2011-12-29 12:28 - 00271360 _____ () C:\Users\Joan\Documents\Outlook archive folders backup.pst 2014-07-17 16:01 - 2011-09-07 09:46 - 00000000 ____D () C:\Users\Joan\Documents\Outlook Files 2014-07-17 15:58 - 2014-07-17 15:58 - 01016261 _____ (Thisisu) C:\Users\Joan\Desktop\JRT.exe 2014-07-17 14:49 - 2014-07-17 14:49 - 00005086 _____ () C:\Users\Joan\Desktop\RKreport_SCN_07172014_144658.log 2014-07-17 14:43 - 2014-07-17 14:42 - 00030312 _____ () C:\Windows\system32\Drivers\TrueSight.sys 2014-07-17 14:42 - 2014-07-17 14:42 - 00000000 ____D () C:\ProgramData\RogueKiller 2014-07-17 14:41 - 2014-07-17 14:41 - 05336664 _____ () C:\Users\Joan\Desktop\RogueKillerX64.exe 2014-07-17 14:26 - 2014-07-17 14:26 - 00001108 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-07-17 14:26 - 2014-07-17 14:26 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-07-17 14:26 - 2014-07-17 14:26 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-07-17 14:26 - 2014-07-17 14:26 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware 2014-07-17 14:23 - 2014-07-17 14:23 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Joan\Desktop\mbam-setup-2.0.2.1012.exe 2014-07-17 14:16 - 2014-07-17 14:16 - 00321848 _____ (Malwarebytes Corporation) C:\Users\Joan\Desktop\mbam-clean-2.1.1.1001.exe 2014-07-17 13:36 - 2014-07-17 13:36 - 00000930 _____ () C:\Users\UpdatusUser\Desktop\NTREGOPT.lnk 2014-07-17 13:36 - 2014-07-17 13:36 - 00000911 _____ () C:\Users\UpdatusUser\Desktop\ERUNT.lnk 2014-07-17 13:36 - 2014-07-17 13:36 - 00000911 _____ () C:\Users\Joan\Desktop\ERUNT.lnk 2014-07-17 13:36 - 2013-05-29 06:52 - 00000930 _____ () C:\Users\Joan\Desktop\NTREGOPT.lnk 2014-07-17 13:36 - 2013-05-29 06:52 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ERUNT 2014-07-17 13:36 - 2013-05-29 06:52 - 00000000 ____D () C:\Program Files (x86)\ERUNT 2014-07-17 13:35 - 2014-07-17 13:35 - 00791393 _____ (Lars Hederer ) C:\Users\Joan\Desktop\erunt-setup.exe 2014-07-17 13:33 - 2012-11-02 09:07 - 00000000 ____D () C:\Windows\erdnt 2014-07-17 13:30 - 2014-07-17 13:30 - 00002442 _____ () C:\Users\Joan\Desktop\Rkill.txt 2014-07-17 13:27 - 2014-07-17 13:27 - 01942776 _____ (Bleeping Computer, LLC) C:\Users\Joan\Desktop\rkill.exe 2014-07-17 13:26 - 2014-07-17 13:26 - 01942776 _____ (Bleeping Computer, LLC) C:\Users\Joan\Downloads\rkill.exe 2014-07-17 12:01 - 2013-05-22 10:34 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask 2014-07-17 09:40 - 2014-07-17 09:40 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe 2014-07-17 09:40 - 2014-07-17 09:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe 2014-07-17 09:40 - 2014-07-17 09:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe 2014-07-17 09:40 - 2014-07-17 09:40 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll 2014-07-17 09:40 - 2014-07-17 09:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java 2014-07-17 09:40 - 2014-07-17 09:40 - 00000000 ____D () C:\Program Files (x86)\Java 2014-07-17 09:40 - 2014-07-17 09:38 - 00002684 _____ () C:\Windows\SecuniaPackage.log 2014-07-17 09:37 - 2013-06-08 13:11 - 00002261 _____ () C:\Users\Public\Desktop\Google Chrome.lnk 2014-07-17 08:25 - 2014-07-17 08:25 - 02721280 _____ () C:\Users\Joan\Downloads\msxml6_x64.msi 2014-07-17 08:21 - 2014-07-17 08:20 - 00085674 _____ () C:\Windows\msxml4-KB973685-enu.LOG 2014-07-17 05:16 - 2014-07-17 05:16 - 00000000 _____ () C:\Windows\setuperr.log 2014-07-15 13:11 - 2011-09-06 14:00 - 00000000 ____D () C:\Users\Joan\AppData\Roaming\PCDr 2014-07-14 21:35 - 2014-06-12 08:06 - 00000000 ____D () C:\Users\Joan\AppData\Local\Adobe 2014-07-14 07:37 - 2014-07-13 13:33 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\267D619F.sys 2014-07-13 14:04 - 2014-07-13 14:04 - 00045093 _____ () C:\Users\Joan\Downloads\Addition (1).txt 2014-07-13 12:17 - 2014-07-13 12:17 - 00049663 _____ () C:\Users\Joan\Downloads\FRST (1).txt 2014-07-12 12:25 - 2014-07-12 12:19 - 00049663 _____ () C:\Users\Joan\Downloads\FRST.txt 2014-07-12 12:20 - 2014-07-12 12:20 - 00045093 _____ () C:\Users\Joan\Downloads\Addition.txt 2014-07-12 12:19 - 2014-07-12 12:18 - 02084864 _____ (Farbar) C:\Users\Joan\Downloads\FRST64.exe 2014-07-12 11:19 - 2014-07-12 11:19 - 00001301 _____ () C:\pup file possible threat MBAM.txt 2014-07-12 08:55 - 2014-07-12 08:55 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\735544D2.sys 2014-07-08 17:24 - 2009-07-13 17:20 - 00000000 ____D () C:\Windows\rescache 2014-07-08 16:05 - 2014-07-08 16:05 - 00000000 __SHD () C:\Users\Joan\AppData\Local\EmieUserList 2014-07-08 16:05 - 2014-07-08 16:05 - 00000000 __SHD () C:\Users\Joan\AppData\Local\EmieSiteList 2014-07-08 13:21 - 2014-07-08 12:21 - 05659136 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe 2014-07-08 13:21 - 2012-09-27 13:29 - 00699056 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe 2014-07-08 13:21 - 2012-09-27 13:29 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2014-07-08 12:22 - 2012-09-27 13:29 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater 2014-07-08 11:25 - 2009-07-13 18:45 - 00470888 _____ () C:\Windows\system32\FNTCACHE.DAT 2014-07-08 11:23 - 2014-04-22 08:34 - 00000000 ___SD () C:\Windows\system32\CompatTel 2014-07-08 11:23 - 2010-11-20 21:17 - 00000000 ____D () C:\Program Files\Windows Journal 2014-07-08 11:23 - 2009-07-13 17:20 - 00000000 ____D () C:\Windows\SysWOW64\Dism 2014-07-08 11:23 - 2009-07-13 17:20 - 00000000 ____D () C:\Windows\system32\Dism 2014-07-08 11:22 - 2011-09-06 18:54 - 00000000 ____D () C:\ProgramData\Microsoft Help 2014-07-08 11:21 - 2013-07-14 20:54 - 00000000 ____D () C:\Windows\system32\MRT 2014-07-08 11:19 - 2011-09-04 16:04 - 96441528 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe 2014-07-08 07:45 - 2014-07-08 07:45 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\3FEC0099.sys 2014-07-06 09:57 - 2014-07-06 09:57 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\6AEE7657.sys 2014-07-06 08:36 - 2014-07-05 09:29 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\5A1A7502.sys 2014-07-04 20:31 - 2013-10-18 21:15 - 00000000 ____D () C:\ProgramData\Oracle 2014-07-04 19:13 - 2011-11-30 07:38 - 00000000 ____D () C:\Program Files (x86)\SpywareBlaster 2014-07-04 19:13 - 2011-08-29 16:50 - 00000000 ____D () C:\ProgramData\Temp 2014-07-04 06:34 - 2014-07-04 06:34 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\66EE1199.sys 2014-07-03 06:21 - 2014-07-03 06:21 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\70F50C1E.sys 2014-06-29 16:09 - 2014-07-08 09:07 - 00519168 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll 2014-06-29 16:04 - 2014-07-08 09:07 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll 2014-06-29 12:49 - 2014-06-27 09:09 - 00012296 _____ () C:\Users\Joan\Documents\2ndOST_Chaotic Blessing.xlsx 2014-06-27 07:26 - 2014-06-27 07:26 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\66F44BB5.sys 2014-06-25 22:27 - 2011-09-04 17:22 - 00000784 _____ () C:\Users\Public\Desktop\CCleaner.lnk 2014-06-25 22:27 - 2011-09-04 17:22 - 00000000 ____D () C:\Program Files\CCleaner 2014-06-22 09:21 - 2014-06-22 09:21 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\0CD47DB3.sys 2014-06-20 10:14 - 2014-07-08 09:07 - 00266424 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll 2014-06-20 09:39 - 2014-07-08 09:07 - 00240824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll 2014-06-20 06:56 - 2013-06-08 13:10 - 00003890 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA 2014-06-20 06:56 - 2013-06-08 13:10 - 00003638 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore 2014-06-19 09:01 - 2014-06-19 09:01 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\23BF111E.sys 2014-06-18 15:39 - 2014-07-08 09:07 - 23464448 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll 2014-06-18 15:06 - 2014-07-08 09:07 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb 2014-06-18 15:06 - 2014-07-08 09:07 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll 2014-06-18 14:48 - 2014-07-08 09:07 - 02768384 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll 2014-06-18 14:42 - 2014-07-08 09:07 - 00548352 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll 2014-06-18 14:42 - 2014-07-08 09:07 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll 2014-06-18 14:41 - 2014-07-08 09:07 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll 2014-06-18 14:41 - 2014-07-08 09:07 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll 2014-06-18 14:32 - 2014-07-08 09:07 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll 2014-06-18 14:31 - 2014-07-08 09:07 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll 2014-06-18 14:26 - 2014-07-08 09:07 - 00598016 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll 2014-06-18 14:24 - 2014-07-08 09:07 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe 2014-06-18 14:24 - 2014-07-08 09:07 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe 2014-06-18 14:23 - 2014-07-08 09:07 - 00752640 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll 2014-06-18 14:16 - 2014-07-08 09:07 - 17276416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll 2014-06-18 14:14 - 2014-07-08 09:07 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe 2014-06-18 14:09 - 2014-07-08 09:07 - 00452608 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll 2014-06-18 13:59 - 2014-07-08 09:07 - 00038400 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll 2014-06-18 13:56 - 2014-07-08 09:07 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb 2014-06-18 13:53 - 2014-07-08 09:07 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll 2014-06-18 13:51 - 2014-07-08 09:07 - 05721088 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll 2014-06-18 13:50 - 2014-07-08 09:07 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll 2014-06-18 13:48 - 2014-07-08 09:07 - 00292864 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll 2014-06-18 13:39 - 2014-07-08 09:07 - 00608768 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe 2014-06-18 13:38 - 2014-07-08 09:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll 2014-06-18 13:37 - 2014-07-08 09:07 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll 2014-06-18 13:36 - 2014-07-08 09:07 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll 2014-06-18 13:35 - 2014-07-08 09:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll 2014-06-18 13:33 - 2014-07-08 09:07 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll 2014-06-18 13:32 - 2014-07-08 09:07 - 02179072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll 2014-06-18 13:28 - 2014-07-08 09:07 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll 2014-06-18 13:28 - 2014-07-08 09:07 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll 2014-06-18 13:27 - 2014-07-08 09:07 - 02040832 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl 2014-06-18 13:27 - 2014-07-08 09:07 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll 2014-06-18 13:25 - 2014-07-08 09:07 - 00442368 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll 2014-06-18 13:23 - 2014-07-08 09:07 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe 2014-06-18 13:22 - 2014-07-08 09:07 - 00592896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll 2014-06-18 13:12 - 2014-07-08 09:07 - 00367616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll 2014-06-18 13:06 - 2014-07-08 09:07 - 00032256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll 2014-06-18 13:01 - 2014-07-08 09:07 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll 2014-06-18 12:59 - 2014-07-08 09:07 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll 2014-06-18 12:58 - 2014-07-08 09:07 - 02266112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll 2014-06-18 12:58 - 2014-07-08 09:07 - 00239616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll 2014-06-18 12:52 - 2014-07-08 09:07 - 04254720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll 2014-06-18 12:51 - 2014-07-08 09:07 - 13527040 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll 2014-06-18 12:49 - 2014-07-08 09:07 - 00526336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll 2014-06-18 12:46 - 2014-07-08 09:07 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll 2014-06-18 12:45 - 2014-07-08 09:07 - 01964544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl 2014-06-18 12:35 - 2014-07-08 09:07 - 11742208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll 2014-06-18 12:34 - 2014-07-08 09:07 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll 2014-06-18 12:15 - 2014-07-08 09:07 - 00846336 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll 2014-06-18 12:13 - 2014-07-08 09:07 - 01791488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll 2014-06-18 12:09 - 2014-07-08 09:07 - 01139200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll 2014-06-18 12:07 - 2014-07-08 09:07 - 00704512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll 2014-06-17 16:18 - 2014-07-08 09:07 - 00692736 _____ (Microsoft Corporation) C:\Windows\system32\osk.exe 2014-06-17 15:51 - 2014-07-08 09:07 - 00646144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\osk.exe 2014-06-17 15:10 - 2014-07-08 09:07 - 03157504 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys Some content of TEMP: ==================== C:\Users\Joan\AppData\Local\Temp\Quarantine.exe ==================== Bamital & volsnap Check ================= C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-07-08 15:29 ==================== End Of Log ============================ Thanks again for your help!

Hi Ron, Thank you so much for assisting me! Step 0: Rkill Rkill 2.6.7 by Lawrence Abrams (Grinler) http://www.bleepingcomputer.com/ Copyright 2008-2014 BleepingComputer.com More Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html Program started at: 07/17/2014 01:30:05 PM in x64 mode. Windows Version: Windows 7 Professional Service Pack 1 Checking for Windows services to stop: * No malware services found to stop. Checking for processes to terminate: * No malware processes found to kill. Checking Registry for malware related settings: * No issues found in the Registry. Resetting .EXE, .COM, & .BAT associations in the Windows Registry. Performing miscellaneous checks: * Windows Defender Disabled [HKLM\SOFTWARE\Microsoft\Windows Defender] "DisableAntiSpyware" = dword:00000001 Checking Windows Service Integrity: * Windows Defender (WinDefend) is not Running. Startup Type set to: Manual Searching for Missing Digital Signatures: * No issues found. Checking HOSTS File: * HOSTS file entries found: 127.0.0.1 localhost Program finished at: 07/17/2014 01:30:43 PM Execution time: 0 hours(s), 0 minute(s), and 37 seconds(s) Step 1: Backup registry with ERUNT - completed Step 2: Had problems running Threat scan so I used the MBAM Clean Removal tool and then re-installed the latest version. Here's the log: Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 7/17/2014 Scan Time: 2:30:22 PM Logfile: MBAM SCAN LOG.txt Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.07.18.01 Rootkit Database: v2014.07.17.01 License: Premium Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: Joan Scan Type: Threat Scan Result: Completed Objects Scanned: 350825 Time Elapsed: 6 min, 12 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 0 (No malicious items detected) Physical Sectors: 0 (No malicious items detected) (end)threat scan log Step 3: RogueKiller 62-bit Here's the log. RogueKiller V9.2.3.0 (x64) [Jul 11 2014] by Adlice Software mail : http://www.adlice.com/contact/ Feedback : http://forum.adlice.com Website : http://www.adlice.com/softwares/roguekiller/ Blog : http://www.adlice.com Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : Joan [Admin rights] Mode : Scan -- Date : 07/17/2014 14:46:58 ¤¤¤ Bad processes : 3 ¤¤¤ [Proc.Hidden] -- [x] -> KILLED [TermThr] [suspicious.Path] (SVC) FibUacService -- C:\ProgramData\Clickfree\FullImagingBackup\FibUac.exe[7] -> STOPPED [suspicious.Path] (SVC) FullImagingService -- "C:\programdata\Clickfree\FullImagingBackup\FullImagingService.exe"[7] -> STOPPED ¤¤¤ Registry Entries : 18 ¤¤¤ [suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FibUacService -> FOUND [suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FullImagingService -> FOUND [suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\FibUacService -> FOUND [suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\FullImagingService -> FOUND [suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\FibUacService -> FOUND [suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\FullImagingService -> FOUND [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters | DhcpNameServer : 24.25.227.55 209.18.47.61 24.25.227.53 -> FOUND [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters | DhcpNameServer : 24.25.227.55 209.18.47.61 24.25.227.53 -> FOUND [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters | DhcpNameServer : 24.25.227.55 209.18.47.61 24.25.227.53 -> FOUND [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BC9B2C09-33F7-4C59-84D0-F2DADAB64F16} | DhcpNameServer : 24.25.227.55 209.18.47.61 24.25.227.53 -> FOUND [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{BC9B2C09-33F7-4C59-84D0-F2DADAB64F16} | DhcpNameServer : 24.25.227.55 209.18.47.61 24.25.227.53 -> FOUND [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{BC9B2C09-33F7-4C59-84D0-F2DADAB64F16} | DhcpNameServer : 24.25.227.55 209.18.47.61 24.25.227.53 -> FOUND [PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-2212834863-2338292145-3760869027-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> FOUND [PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-2212834863-2338292145-3760869027-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> FOUND [PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> FOUND [PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> FOUND [PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> FOUND [PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> FOUND ¤¤¤ Scheduled tasks : 0 ¤¤¤ ¤¤¤ Files : 0 ¤¤¤ ¤¤¤ HOSTS File : 1 ¤¤¤ [C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 localhost ¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ MBR Check : ¤¤¤ +++++ PhysicalDrive0: ST31500341AS +++++ --- User --- [MBR] 0d8761bb3318134530243c1e87e01abe [bSP] a5ae6594aa5e9b3b40e8e95e9a3b62ad : HP MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB 1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 81920 | Size: 16638 MB 2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 34156544 | Size: 1414120 MB User = LL1 ... OK User = LL2 ... OK +++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++ Error reading User MBR! ([15] The device is not ready. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] The request is not supported. ) +++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++ Error reading User MBR! ([15] The device is not ready. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] The request is not supported. ) +++++ PhysicalDrive3: Generic- SM/xD-Picture USB Device +++++ Error reading User MBR! ([15] The device is not ready. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] The request is not supported. ) +++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++ Error reading User MBR! ([15] The device is not ready. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] The request is not supported. ) Thanks again for your help and I really appreciate it!

Hello, After a threat scan was done it detected a PUP. I tried to quarantine it but Malwarebytes stopped responding. I went through shutdown and restarted my computer and the same thing happened. I was able to run a threat scan again but no threats were detected this time. Ran Malwarebytes again and it stopped responding again. I'm not sure if my computer is infected so I decided to open a help request. I have the following: Win 7 64 bit Kaspersky Internet Security Malwarebytes Pro Thank you in advance. FRST.txt Addition.txt