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bru

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About bru

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  1. Stopped the still not complete scan at 100 minutes. Reran it manually and it was complete in 17 minutes. Not acceptable.
  2. 95 minutes and counting. Last four scans took 35 minutes or less. NOTHING even done with the computer yet today's scan is taking this long? This program is broke.
  3. I would like a program that doesn't have such screwed up scans. There is no way a scan on the exact same computer should take 3 times as long one week later. A scan still running after 82 minutes when last week it was done in 35?? Not acceptable.
  4. I've used MBAM for over a decade and the scan times still continue to perplex me. Today's weekly scan is at 1 hour and counting. Last week it completed in 35 minutes. The computer wasn't even turned on in between so why is the scan on the exact same files etc. taking so long? There is nothing wrong with the computer or program. On my other computers scans are done in 12 minutes. No answers needed since it literally can't be explained.
  5. That was my question. Firefox answered it with the advice to delete the file and you helped by telling me to exit the program first. Not sure how a discussion about the program etc. was brought in since if I had any specific concerns I would have raised them. There are dozens of those types of threads already or as someone suggested someone can start their own thread.
  6. Can someone close this thread? Got my answer but it seems some want to take it further than the original question. I just didn't want the update prompt on a computer that my son uses.
  7. Thank you I was able to delete the file. Hopefully that stops the update prompt.
  8. Easier said than done. "File Access is Denied"
  9. Is it possible to stop the popup wanting to install the new version? I disabled the setting that I thought would do it "notify me when full version updates are available" but I still get the notification every few minutes it seems. I did what this article stated yet I still get notification to install the new version, which I am not ready to do on that machine. Its too bad the settings don't work as they should. https://support.malwarebytes.com/docs/DOC-2142
  10. I did not upgrade, yet I lost my Premium version. I think Malwarebytes should be aware of that aspect in general. In my case I have reached out to support but they only sent a form response with links to essentially the same suggestions. Since I now have no record of the license that was "lost" I believe I am out of luck of getting it restored.
  11. One of my computers previously on a lifetime subscription reverted to a free trial, without ever having updated to 3.8.3. I didn't realize it for several weeks until I saw all these posts. Why it happened I do not know as it seems the update would have triggered any issues. But no matter, the damage is done. I can no longer see the license that was previously valid. It was bought long ago from an electronics retailer (came as a disk, which I have misplaced over the years) and was never registered as this was long before that option and I never knew to do it. I guess I am out of luck.
  12. Well I think it happened to some even before 3.8.3. But for sure the latest version will wipe out multiple uses from the same license.
  13. It scans just fine, manual or scheduled. Its just when it misses a scheduled scan that it doesn't scan the next time it should.
  14. Five computers are all configured exactly the same in terms of the MBAM scheduled scan, etc. but only this one doesn't run a missed MBAM scan. The computer is asleep, not shut down so Fast Startup, etc. should not come in to play. The computer should run the scan when it is next active after a missed scan, as all the others do, but it doesn't.
  15. I have my weekly scheduled scan task created exactly the same on five computers. All will run the scan even if the scheduled time is missed (due to recover missed tasks being selected), except on one. It will not run the scan if it is missed. I even deleted the scheduled task and recreated and the same thing is happening. Frustrating. Please don't request logs, etc. This is a brand new computer with nothing on it but this program, CCleaner and browsers.
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