Angelus
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No need to be sorry I was just wondering Thanks
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I'm getting a new PC soon. because I'm lazy I am wondering is there a registry sting I can grab that has all Malwarebytes settings in it that I can just restore after reinstalling Malwarebytes If so which registry string is it?
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How often is that link for the offline installer updated with the currant released version? I prefer offline installers for back up purposes
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rebooted as suggested
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done thanks
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Ok so just to be clear the version that i'm currently running is known to cause the symptoms i described and kill the internet connection yes?
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Okay see if this sounds familiar to anyone i'm running windows 10 pro on an old computer the last few days I have been getting little globe notification saying that I have no internet So i'm in a panic that my old computer is finally dying... i try reinstalling network drivers and everything i can think of... so it ran for a few hours then happened again no internet still thinking it's hardware but not knowing what to do cause i can't afford a new system then i come here & see this right now web protection is turned off tell me something is this the version with the issue?
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I replied via message :-)
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that would be funny but I don't think they would do that but i'm still waiting on my support ticket fix
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Oh i'm not planning on it if I did it would make it difficult if support asked me to do something. I was just curious if that would even work
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Something tells me we might be waiting longer then tomorrow for an email reply... they are probably getting a lot of emails I wonder if going back to the previous version will allow license activation....
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Okay cool
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Well I have the receipt from 2008 as proof purchase should I wait for them to respond or just go ahead and send the additional request to fix the My.Malwarebytes.com account issue as well?
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Actually yes i did try and when I try adding it to the account manually I get a "The product key you are trying to use is already registered." I have no idea what email I was using in 2008 but I thought I'd bring that up to support whenever they solve this issue I'd have them solve this one as well
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When I bought my license in 2008 there was no My.Malwarebytes.com but yes I have an account there now but when I go there and login there are no devices or purchases shown.. so no devices to deactivate ... Another thing I need to have them look into. But right now this is the more pressing issue so I await a response from support.