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About okieseeker

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  1. Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 03.06.2018 Ran by Administrator (administrator) on MININT-IHMGLGN (03-06-2018 20:29:55) Running from C:\Users\Administrator\Desktop\temp-ok Loaded Profiles: Administrator (Available Profiles: defaultuser0 & Administrator) Platform: Windows 10 Pro Version 1803 17134.48 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: FF) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
  2. I'm occasional tech support for family. Yesterday, one of them described being in Firefox using the web and getting the "Warning you are infected call this number..." screen. Fortunately, she simply turned off her Windows 10 PC. I used AdwCleaner to find and remove PUP.Optional.Legacy, but that's not why I'm posting. The reason I used that tool is that the Malwarebytes I installed a year ago was gone. (When I downloaded and ran the installer, it found the license key in the registry.) She insists she did not remove it. I checked to see if if W10 itself removed the program, which has been known
  3. OK I ran the mbam cleaner tool again but did NOT reboot this time. The installer ran without error and I am upgraded. No idea why that worked.
  4. I am getting the same msg when trying to upgrade from Malwarebytes Premium 2x. I followed the advice from Ried: 1. Uninstall 3.0.4 via Control Panel>Programs and features > Uninstall a program 2. Download and run mbam-clean from here http://downloads.malwarebytes.org/file/mbam_clean (Note - mbam-clean is only applicable to versions 2.x) 3. Reboot, then please try again to install 3.0.4 But still getting ... Runtime error at 14:76 Access violation at address 6721FA3B in module suhlpr.dll Read of address 00000000
  5. Several times recently when I boot my PC, I get a "shell error" message regarding Malwarebytes. Sorry I didn't capture the exact wording. When this happens, the Malwarebytes icon does not appear in the task bar and features like malicious website blocking are not enabled. However, my scheduled full system scan still runs normally each evening. How should I fix this?
  6. The router is controlled by the guy who own this house. As a renter, part of my deal with him is that I have Internet connectivity via a wireless connection to the router. If I understand this situation correctly, there's nothing I can do about the port problem short of persuading him to reconfigure the router.
  7. I don't remember how that setting was configured, whether I did it or it was some kind of software default. Can you advise me the best way to change it? Any advice appreciated.
  8. ComboFix 10-09-21.01 - Administrator 09/21/2010 21:56:19.13.2 - x86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3055.1791 [GMT -5:00] Running from: d:\installers\NEW after 8-8-2010\ComboFix.exe AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning disabled* (Updated) {83E6BDDC-FFA4-00EF-0D24-347CA8A3377C} AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning disabled* (Updated) {83F89054-FFA4-00DE-0D24-347CA8A3377C} AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning disabled* (Updated) {844F035C-FFA4-00DE-0D24-347CA8
  9. Hope the site doesn't choke on the text this time ... RkU Version: 3.8.388.590, Type LE (SR2) ============================================== OS Name: Windows XP Version 5.1.2600 (Service Pack 3) Number of processors #2 ============================================== >Drivers ============================================== 0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2260992 bytes (Microsoft Corporation, NT Kernel & System) 0x804D7000 PnpManager 2260992 bytes 0x804D7000 RAW 2260992 bytes 0x804D7000 WMIxWDM 2260992 bytes 0xBF800000 Win32k 1855488 bytes 0xBF800000 C:\WINDOWS\System32\win32k.s
  10. If I understand you instructions correctly, I reply here with two results of the OTL scan, then post a second reply with the results of the Rootkit Unhooker scan... Oops, I got a "post too long" message, so I have zipped and attached both files. OTL.zip Extras.zip
  11. While following the steps in "I'm infected - What do I do now?" I couldn't get GMER to successfully complete a scan and generate results. The first time, GMER's scan got as far as somewhere in the registry (I think) where the path was something like SOFTWARE/Microsoft/Windows/CurrentVersion (if I remember right) and then froze. Sat there for 30 minutes. I tried to invoke the Task Manager to see what was going on, but that just caused all the desktop icons, and the GMER box, and the Task Bar, to disappear. The system was totally unresponsive. Used the button on my PC to reboot. Ran GMER again.
  12. That gives me a full list of all IPs that have been blocked, but doesn't tell me where on my system these attempts are coming from. Is there a place in Malwarebytes I can configure it to identify the source of the attempts?
  13. I have Malwarebytes configured to run a full scan daily. It came up clean today on both drives, but at the same time it gave me three popups saying it blocked access to malicious websites. Is there a record somewhere of exactly what process or software on my PC attempted to access these sites?
  14. Well, it's running fine now: No more attempts by local something or another to dial out. I'm a happy camper. Also, the idea of disabling Norton 360's antivirus feature and letting Avira handle the job has worked just fine. Thanks again!!!
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