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About prr

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  1. I sent my original email through the support section of the MWB website.
  2. I just set up a new laptop running Windows 10, and I was told by the installation of MWB that my serial key is no good. I emailed mwb support, to read that I had purchased this code from an unauthorized reseller, and that it was not good any more. I would like to see if I can communicate with someone else in this organization. My code has been good, and I have never had a single problem activating my subscription (a lifetime subscription) before, any time I have set up a new laptop. Can someone PM me another way to communicate with MWB?
  3. I know that in the Windows PC forum, there is an uninstaller for the current version of MWB. Id like to uninstall MWB mobile and then reinstall it. Almost every time I open up the program, I see nothing but the splash screen (Malwarebytes Anti Malware mobile are the only words on it) for at least 30 seconds if not longer. In fact, just now, the app asked if I was willing to send crash data, b/c the app had found data from earlier crashes. I just installed it today, and Id like to get a fresh start. Should I just uninstall it with Android, or is there a special uninstaller for this, before I reinstall?
  4. Thats helpful to know. Im finding it tough to actually close out apps. I might just use MWB to do this. Thanks for your replies. I will stick with MWB mobile as my only security app. I also have Googles own Device Manager that can allow me to locate and lock my device if it is lost, stolen, so I dont need that stuff.
  5. Hey I really like the permisssions "privacy manager" part. That is cool. Through the MWB mobile, I saw that my old fashioned telephone ringtone has a ton of privacy violations. One other thing. I see a "Force Stop" option in the privacy manager tool. Does this mean that MWB will stop that app only from engaging in that particular activity? Or does it disable the app altogether?
  6. I found out where the Unknown Sources option was. It is unchecked, and it was unchecked by default, so that was good.
  7. I was happy to see MWB has an Android offering. Of course Ill install that one. I read this sticky: My take from paragraphs 3 and 4 is that MWB mobile is NOT designed to be the only malware app, but that other av apps and MWB mobile are going to be catching the same malware, although this might change in the future. So at the moment, I dont need another malware app? I dont use this is a work tool, so I can live with installing only from Google Play. Oh one other thing--I read about greying out or unchecking something about untrusted sources (to download apps from). How do I do that?
  8. Just my luck. Re-read my post but can't find the edit button. Oh well. Didn't mean for post #9 to sound snarky--not my intention at all. Just meant to say that I'm rather busy, usually.
  9. Fair enough; I'll give it a shot. I've got a day job so I'm not sure how many bug reports I'll fill (if any at all), but I can give some occasional feedback.
  10. Since we're on the topic, what is the beta program like? I see from the version numbers that it seems to be very close to what is already out there as the Release. Is there any point in an end user simply running the beta? Or do you need beta users to file bug reports, etc.?
  11. OK thanks.
  12. For the price of the $12 lifetime license I paid years ago, I probably should do some beta testing for them. Given that its a security application, I'm a bit hesitant. This is a work and personal laptop that is used constantly almost 7 days a week. Today, I've already gotten at least 2 updates, so the problem appears to be resolved. I gather from the lack of responses from admins/MWB staff, that there was no issue with the update servers. That's ok.
  13. MWB pro user. Updating has worked fine for years. Tonight, I got a popup saying that my MWB hadn't updated since 25 Feb. I told it to update, and it did fine. I looked at the update settings, and nothing had changed--it is set to update every hour. I normally don't worry if it misses an update. Whenever I check, I can see several updates periodically through the day. Was something wrong with the update servers recently? Don't get me wrong, this product (a lifetime license) has been well worth the money in the dog eat dog internet world. I'm still very happy with it. But I'm just wondering why there was no update, that's all.