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ffwfire

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Everything posted by ffwfire

  1. They are going to eventually fix it by deleting a duplicate license and adding an additional license. Thanks to @Porthos and @AdvancedSetup. I know it wasn't just a coincidence I finally heard something.
  2. I told support the first time and they completely ignored my ticket.
  3. I would like to report a problem with your beta site. Even though Malwarebytes is assigning the right license to the computer (both licenses correctly on the computers) only one lifetime license is displayed on your website, but the same license key is displayed twice with no mention of the other key at all. I hope this gets fixed. Thank you. Michelle
  4. Thank you, I just did it now and it worked with the e-mail address sign in on both computers. It looks like it got the licenses right too. Thank you again. Michelle
  5. They never responded. I just went back to the old way. I didn't know there was an option for it till yesterday. I hope they never get rid of the old way as the new licensing gives me problems.
  6. It is showing me I have 3 active computer licenses when there is only two and for the other license it is showing me my computer name twice. I really do hate this new licensing. The old way was better and has less issues, Thank you. Michelle
  7. there setup_gF2817T1L1_d3179517184_l1_s1.zip
  8. I restored it, but it won't upload. It tells me it is not a file that can be uploaded here,
  9. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 9/1/21 Protection Event Time: 11:46 PM Log File: 5925d94a-0ba0-11ec-b9d6-1c697a46a086.json -Software Information- Version: 4.4.5.130 Components Version: 1.0.1430 Update Package Version: 1.0.44511 License: Premium -System Information- OS: Windows 10 (Build 19043.1165) CPU: x64 File System: NTFS User: System -Blocked Malware Details- File: 1 Malware.AI.2312845922, C:\BigFishCache\GameManager\GameDB\F2817T1L1\setup_gF2817T1L1_d3179517184_l1_s1.exe, Quarantined, 1000000, 0, 1.0.44511, 34AB76F2E5DE63D289DB3A62, dds, 01403464, 924FD765432E0B7D60F4BDF4D8F79412, 2820E9C2E131F73EEF09E92D921730530CF2D0A1F3FD232E77F841A88A99DC94 (end) Can you please fix it? Thank you.
  10. detected as malware. The file is digitally signed by Norton lifelock. I don't see how it can contain malicious code. Thank you, Michelle ncrypt norton.zip
  11. I use to be really into these type of cleaners, but never CCleaner. I used system mechanic and tuneup utilities and I think they do more harm than good. So I stay away from them. Norton has some type of cleaner in their Norton (yahoo) program I use, but no registry cleaners. It just removes junk files.
  12. Sorry Malwarebytes it was an honest mistake and it wasn't mine. I made your correction and now it is only activated for this current computer name.
  13. I did deactivate, but the available licenses is taking all day to show. Any clue as to what's going on? Thank you.
  14. For some reason my license shows my last three computer names.
  15. users to use their lifetime license on more than one computer? I was looking at my account and I take my computer back to factory settingS A lot and the last three computer names are on there for that license? Thankyou.
  16. Worked fine for a couple days then it stopped working again. mbst-grab-results.zip
  17. don't know what happened there. I'll finish. I even went to control panel and switched the Malwarebytes icon on and that does nothing.Windows 10 Pro,8 gigs ram
  18. I used your tool last week and it uninstalled Malwarebytes and reinstalled it and it was working fine for a couple days, but it is not in the system tray now. I even
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