I am a Senior technician for a la mode technologies, llc. and we are getting reports that one of the files in our software is getting marked as a virus on our customer's machines by Malwarebytes. This is causing issues for both our customers and for use and we would like to have this file scanned and remove from the virus detection to prevent further disruption to our customers work.
Thank you,
Jason Krise
Senior Tech.
Malwarebytes www.malwarebytes.com
-Log Details-
Protection Event Date: 10/13/17
Protection Event Time: 11:43 AM
Log File: aee63d22-b035-11e7-8f15-d8cb8a4f7edc.json
Administrator: Yes
-Software Information-
Version: 3.2.2.2029
Components Version: 1.0.212
Update Package Version: 1.0.3005
License: Premium
-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System
-Exploit Details-
File: 0
(No malicious items detected)
Exploit: 1
Malware.Exploit.Agent.Generic, , Blocked, [0], [392684],0.0.0
-Exploit Data-
Affected Application: Internet Explorer (and add-ons)
Protection Layer: Application Behavior Protection
Protection Technique: Exploit payload from UNC blocked
File Name: \\ka08\total program share\WinTOTAL.exe
URL:
(end)
Malwarebytes false positive.txt
WinTOTAL.zip