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Everything posted by jerryz

  1. Thanks, I was able to get internet access again!
  2. I am not a home user which makes it all the more frustrating. I own a small business and will now have to pay someone to come and spend the time to clean the computer. I believe the malware came attached to a pdf file sent by one of our customers. I can't afford the time it will take me to go through all the additional steps stated here to get my system back running. This software from Malwarebytes would be worth much more if it met their advertised statements and got my system back to normal.
  3. I don't understand why you advertise that you can completely remove AV Security Suite Malware. I down loaded your program, run it in safe mode and still have remanents of the program on my computer. I can't access the internet. Others on your forum are having the same problem and your tech support appears to be running them through a long and laborious battle to strip the program out of the computer. Can you really help me remove it like you advertise?
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