hi, well my computer is being very difficult. it started with my normal login acct... things stopped working on my desktop. i scanned with my webroot spysweeper and it found a trojan and malware, about 4 of them. now i cannot get into my normal user acct. the quest acct was working for about 4 days then as soon as i log in and let everything load, a bunch of errors pop up. once i close them all my comp restarts. i have tried over and over to download your malwarebytes program but it says i do not have rites. lol, after that i try to boot into safe mode. that actually worked for 2 days. now it restarts every time i try safe mode and safe mode with networking. As of right now, the only thing i can do is get on the internet by pressing f8 and starting up with networking conrollers only (domain...). i have tried getting into my admin acct. I type the password and press enter. it makes the windows song and then freezes. stays there forever. So I have to press my power button and goto (networking controllers only), under f8 options. one more note, when i click properties on MY COMPUTER it shows a "virus alert". ive tried many times to remove the viruses and reboot. now i cant even have access to the virus programs because i have no admin rites. lol. ok, thats pretty much it! thanks for any help!