Upset

One more note - when trying to close out from scan Malwarebytes then gave me a popup message, "A scan is in progress. Are you sure you want to close Malwarebytes' Anti-Malware?" Except the scan is done???? Also - so impressed with your quick reply - thank you so much

Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4161 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 6/1/2010 6:57:44 PM mbam-log-2010-06-01 (18-57-44).txt Scan type: Full scan (C:\|) Objects scanned: 183371 Time elapsed: 1 hour(s), 6 minute(s), 29 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Documents and Settings\Charlene B\Desktop\explorer.exe (Heuristics.Reserved.Word.Exploit) -> No action taken. C:\Documents and Settings\Charlene B\Desktop\userinit.exe (Heuristics.Reserved.Word.Exploit) -> No action taken. C:\Documents and Settings\Charlene B\Desktop\WiNlOgOn.exe (Heuristics.Reserved.Word.Exploit) -> No action taken. note - I changed names of Malware and hijack this

Hello - new to this forum. I'm so upset I could cry. Have spent a ton of money trying to fix my computer - keep getting same response - there is nothing wrong. I totally disagree. Please see attached screen shot of Malwarebytes in tool bar - note numbers instead of characters. Also note Icon picture in task manager - its not the traditional red M !!! Log files are misplaced for my Norton as well. Can someone please tell me what kind of trojan I have??