Jump to content

JaniceV

Members
  • Posts

    6
  • Joined

  • Last visited

Everything posted by JaniceV

  1. Thanks Borislav anyway, I feel so happy that you are so helpful.. Actually I've prepared to recover the OS. BTW, due to some important files save in my netbook, is it safe to copy my files to my portable disk, without any virus transferred? Will it be more safe to transfer those files in the safe mode? Thanks a lot
  2. sorry, I forget to attach the file ComboFix.txt
  3. Due to my poor english, sorry for the inconvenience I've been made. At the early time, I used another anti-spyware but it fails to clean the alert completely because virus will come up again and again. After all, I use the malwarebytes to clean the malware/sypware in the normal mode. it also fails. Then, I try to use the malwarebytes in the safe mode, my netbook now is cleaned and no virus is found. I'll post the 2logs created by the malwarebytes (1 is before scanning in the safe mode and 1 is after the scanning in the normal mode) also, I'll post the GMER log to you too, thanks. (As my malwarebytes is a chinese version, hope you still can read it...) JaniceV.zip
  4. Hello Borislav, I've scanned my HDD with malwarebyte, it helps me clean the fake windows security alerts, should I still post the GMER.log here for you?
  5. Hi all, My netbook has been infected with a fake windows security alerts since last Friday. I've used the PC Spyware Doctor, but it failed to clean the virus. I read the post which is related to the same topic. I used the malwarebytes to clean up the virus in the safe mode. Now I'm using the GMER 1.0.15.15281 to generate the log out. Is this procedure correct? Can anyone help me what should I do afterwards? Sorry for my poor English and many thanks for you all, JaniceV
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.