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Linda's Peep

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  1. We did run the Disk Check, and spent hours on the phone with different tech support people. We think we have the issue resolved, but I will show my boss your post so she will have it for future reference. Thank you for your help!
  2. Thanks for your help. We love your picture! My boss has decided we can just live with this goofy popup. Thanks again for the help!
  3. Thanks for the welcome! We have Windows XP, and were using Iolo AntiVirus, Iolo Firewall, and System Mechanix, all of which have been removed in attempt to resolve another problem, which I posted under the Broken.open topic in these forums. The problem didn't get resolved and we're still having this annoying popup. The broken.open problem is gone, but now my boss can't send emails, which is also under the above topic. Because of this, I am reluctant to run anything I don't know. Would you please tell me about this: mbam-clean.exe Also, can you tell me how safe the programs that are suggested here are? I've noticed titles under Member names. What do they mean? How can I tell if a member is from Malwarebytes or from somewhere else? Thanks for your help.
  4. Is this the same thing as doing the error checking from the Tools Tab in the Properties menu that is accessed from the C Drive? If it is, we tried it, and it didn't work. If not, please tell me what this code is. I'm a little gun shy to try anything I'm not familiar with. We spent all day with our ISP, and could not get the send emails feature working. Strangely enough, all of a sudden, we are receiving emails. We have uninstalled Iolo, System Mechanics, and Malware Bytes in an attempt to resolve this issue. We are now using McAfee, and will reinstall Malware Bytes when we can get everything working right again. Thanks so much for your help.
  5. I'm afraid I have to take you up on that offer already. Since I ran the program, my boss can no longer send emails! She's furious! She uses Microsoft Outlook. Any suggestions? The program is the only thing I've done out of the ordinary that I can think of.
  6. Hello. Every time we restart the computer, a popup appears saying "The computer needs to be restarted. Would you like to restart now?" I have gone ahead but the popup just reappears when the computer restarts. I was told by someone that it was likely related to antivirus software, so I should uninstall and reinstall the program, which I have done with Malwarebytes, but it keeps coming back up. We also have Iolo Antivirus and Firewall as well as System Mechanics. I know enough about computers to be dangerous, so IT falls into my lap; however, I can't figure this one out. Iolo and System Mechanics were installed by someone other than myself. Any suggestions? Thanks!
  7. Thanks! It worked! It's been popping up for months, and I finally got tired of it enough to take the time to try to fix it!
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