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Posts posted by runifmissed
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did some tests ... at the cost of my time
http://www.oldapps.com/malwarebytes.php
1.62 works ok
its you
Can you fix this
Please not lots of other forum posts too

i'll try the update
bet the update stops it working
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not sure why your cutting and pasting
it appears there are a few post regarding problems with the new MBAM
do you have a lnk to the previous version?
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Other people have mentioned that disabling the terminal services greatly expedites the shut down process. The Terminal Services are used for remote assistance, remote desktop, and fast user switching. If you do not use any of these features, then the Terminal Services can be safely disabled. You can access the services console by entering the SERVICES.MSC command at the Run prompt.
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While AdvancedSetup returns, please try the steps below and let us know if this fixes your issue:
For Starters..... Your Term Service is Disabled
Please do the following.
Click on START and type in CMD.EXE and when it shows on the menu right click over it and choose "Run as administrator"
Then type in or copy/paste the following and then press the Enter key on the keyboard.
sc config termservice start= demand
Then restart the computer and see if you're able to enable the protection module now.
Thanks
hi
Thanks for the extra input
this did not solve the problem
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Here are those files
Why has the protection module stopped after the update?
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mbam-setup-1.65.0.1400 was the update
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1.60 update stopped the protection module -
ticking does nothing

I tried the tips --mbam cleaner etc from the posted sticky
http://forums.malwar...howtopic=103600
reinstal
COST me an hour so far
lots of other similar posts - (so its not me its you
most probably)Is there a fix?
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XP SP3 and kaspesky 2013 here
i add MBAM to the exeptions

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11.111.333.44444 (not www.useful.com)
instead of

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The other issue with that is that there isn't always a domain name being blocked. Many of the IP's that we block are servers for botnets, which have no domain names/URL's, only IP addresses, and listing a complete list of URL's on a single IP address that are malicious would also be out of the question, as more often than not, there are many. We also block some entire IP ranges, which can contain many many domain names.
just displaying one domain name would help
i never know whether to unblock the domain number...or if it is a bad site how to reblock it..... i tend to remember 'words' rather than 'numbers' ..
having a name to understand would really help
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The website blocking mechanism blocks IP addresses, not domain names (URL's), that's why you're seeing a string of numbers. Those numbers are the IP address of the site that was blocked. We do this for several reasons, but primarily because malicious websites will frequently change/randomize their domain names, meaning if we used www.badsite.com to block that website, they might start using www.badsite1.com, www.badsite2.com etc. to get around the block, even though all of those websites reside on the same IP address.
i had an idea
What about
have the binary but next to it have.......
5.6.56.56.56 (the-website-name.com)
that way everyone happy
machines and humans
Its a feature request

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Why are blocked sites displayed in binary?
11.111.333.44444 not www.useful.com

It seems ridiculous that this system is still used?
can we have english FFS
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I've took the liberty of translating this EXACT message to binary just in case that's your thing
really i have using an online binary translator.
http://home.paulschou.net/tools/xlate/
Binary
01010111 01101000 01111001 00100000 01100001 01110010 01100101 00100000 01100010 01101100 01101111 01100011 01101011 01100101 01100100 00100000 01110011 01101001 01110100 01100101 00100000 01100100 01101001 01110011 01110000 01101100 01100001 01111001 01100101 01100100 00100000 01101001 01101110 00100000 01100010 01101001 01101110 01100001 01110010 01111001 00111111 00100000 00001101 00001010 00001101 00001010 00110001 00110001 00101110 00110001 00110001 00110001 00101110 00110011 00110011 00110011 00101110 00110100 00110100 00110100 00110100 00110100 00100000 00100000 00100000 01101110 01101111 01110100 00100000 01110111 01110111 01110111 00101110 01110101 01110011 01100101 01100110 01110101 01101100 00101110 01100011 01101111 01101101 00001101 00001010 00001101 00001010 00001101 00001010 01011011 01101001 01101101 01100111 01011101 01101000 01110100 01110100 01110000 00111010 00101111 00101111 01101001 01101101 01100111 00110100 00110000 00110010 00101110 01101001 01101101 01100001 01100111 01100101 01110011 01101000 01100001 01100011 01101011 00101110 01110101 01110011 00101111 01101001 01101101 01100111 00110100 00110000 00110010 00101111 00110100 00110110 00111001 00110000 00101111 01110011 01100011 01110010 01100101 01100101 01101110 01110011 01101000 01101111 01110100 00110101 00110110 00110000 01101101 00101110 01101010 01110000 01100111 01011011 00101111 01101001 01101101 01100111 01011101 00001101 00001010 00001101 00001010 01001001 01110100 00100000 01110011 01100101 01100101 01101101 01110011 00100000 01110010 01101001 01100100 01101001 01100011 01110101 01101100 01101111 01110101 01110011 00100000 01110100 01101000 01100001 01110100 00100000 01110100 01101000 01101001 01110011 00100000 01110011 01111001 01110011 01110100 01100101 01101101 00100000 01101001 01110011 00100000 01110011 01110100 01101001 01101100 01101100 00100000 01110101 01110011 01100101 01100100 00111111 00001101 00001010 00001101 00001010 01100011 01100001 01101110 00100000 01110111 01100101 00100000 01101000 01100001 01110110 01100101 00100000 01100101 01101110 01100111 01101100 01101001 01110011 01101000 00100000 01000110 01000110 01010011
[ ASCII DEC / CHAR ]
87 104 121 32 97 114 101 32 98 108 111 99 107 101 100 32 115 105 116 101 32 100 105 115 112 108 97 121 101 100 32 105 110 32 98 105 110 97 114 121 63 32 13 10 13 10 49 49 46 49 49 49 46 51 51 51 46 52 52 52 52 52 32 32 32 110 111 116 32 119 119 119 46 117 115 101 102 117 108 46 99 111 109 13 10 13 10 13 10 91 105 109 103 93 104 116 116 112 58 47 47 105 109 103 52 48 50 46 105 109 97 103 101 115 104 97 99 107 46 117 115 47 105 109 103 52 48 50 47 52 54 57 48 47 115 99 114 101 101 110 115 104 111 116 53 54 48 109 46 106 112 103 91 47 105 109 103 93 13 10 13 10 73 116 32 115 101 101 109 115 32 114 105 100 105 99 117 108 111 117 115 32 116 104 97 116 32 116 104 105 115 32 115 121 115 116 101 109 32 105 115 32 115 116 105 108 108 32 117 115 101 100 63 13 10 13 10 99 97 110 32 119 101 32 104 97 118 101 32 101 110 103 108 105 115 104 32 70 70 83
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pc intel
xp
kaspersky
if missed wont run
runs if pc is on
how should the scheduler be set up
i can never understand the CRIPTIC OPTIONS
recover if missed ????????????
repeating every?????????????
you forgot:
miss mosss/??????
beep long?????????
final whinal?????????
"Here's what an explanation looks like in a full sentence"
TTFN FFS
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If you could manually update then scheduled updates should work too regardless of missed updates (at least this is true in my case). Could you please post details of your configuration + if you have any other security product with real-time protection?
pc intel
xp
kaspersky
if missed wont run
runs if pc is on
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Yet again
I checked my Malware Bytes Definitions
A MONTH OUT OF DATE
SCHEDULER SET, but the updates wont RUN IF MISSED!!!!!!!!!!!!!!!!!!!



same problem different month
you guys normally offer me a refund rather than sort the problem out
Can you fix it?
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I've offered to assist you, I've offer a refund as well. You continue to just bash instead of seeking real help and responding with meaningful information.
I'd really like to assist you but you seem to not want help. If the program is not what you want and you continue to have issues with it even after we've tried to assist you then please do seek a refund. Send an email to support@malwarebytes.org with your order number and they will assist you in obtaining a refund.
Thank you.
ok mr setup
here goes
I asked about "the goofy pop up" that happens every time when i launch the program on vista
you said.................
Because your AV is installed and being run as the system account which does not provide user by user control which we do.With the paid version though you can install and set it up so that the System account runs it with a scheduler and do updates and scans silently.
which has nothing to do with the question................really...........jees Louise I've made the purchase.....so take the sales hat off for a minute.
so are you guys fixing the schedule? I might post on Wilders to see if anyone else has had the problem
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Because your AV is installed and being run as the system account which does not provide user by user control which we do.
With the paid version though you can install and set it up so that the System account runs it with a scheduler and do updates and scans silently.
hi thanks
i have 2 copies of the paid version.
THE SCHEDULER NEVER WORKS PROPERLY
----------I'm not the only one-----------
Its really annoying
i paid for RESIDENT protection
but have to check to see if it is up to date all the time
pretty rubbish
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ok
bit a of a pain every time its launched
Kaspersky doesn't do this, how comes MBAM does?
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hi
on vista, how do i stop the user account control popup when i launch MBAM?
cheers
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I'm sorry you feel that way but if you're unhappy with the program you can submit a request to the Help Desk for a refund and they will assist you.
Thank you.
hi thanks for the option of a refund
heres a youtube video with malware bytes letting infections through
hey
you didn't answer my questions above, its multiple choice. (to quote you "it is pretty basic already.")
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back to "blood out of a stone" http://www.usingenglish.com/reference/idio...of+a+stone.html
the whole "buy MWBAM and get no sensible support" is starting to suck
OK here goes........I'll try again
I've done it multiple choice using some of the answers you guys have given me
I've probably spent more time posting an emailing to get these tiny bits of information clarified than it would have took MB to write a brief description of the features. ie an up to date MANUAL!!



anyway on with the test
Question 1
What does the run if missed setting do?
is it A
The 'Recover if missed' sets a time to get the update after a start upfrom Tom Mercado
or B
If the setting is set to process missed updates then it has by how many hours. If it was off at 5 when it was supposed to look but you have it set to 1 hour and turn it back on at 7 then you are not within that hour so it should not go check for the update, if however you turned it back on at 5:50 and it was set to the 1 hour then it would go check for an update.Question 2
Terminate program when scan completes successfully (in the Scheduler)
Does it A
run a scan on a schedule, then close MBAM window
or B
run a scan on a schedule, then close MBAM resident protection completely.
or C something else
already get sick of this


No we do not have more detailed information as it is pretty basic already.good luck with selling to a broader market ......... like anyone who isnt a computer programmer!!
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If there is anything else I can assist you with please let me know.
Thank you.
do you have descriptions of what the settings on the scheduler do?
terminate program
save log file
settings?
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Here is an example of how the run if missed should work.
You set it to run at 5:00PM but your computer was off at 5:00PM for that day. You turn it on at 6:00PM and if that setting is enabled it will now go look for that update that you missed running at 5:00PM
Tasks cannot be edited and must be removed and recreate a new one.
If there is anything else I can assist you with please let me know.
Thank you.
thanks for the info
recover if missed
The 'Recover if missed' sets a time to get the update after a start up.so i f i put it to 1 hour it will
boot then
Wait one hour before doing the update
if it was missed?
am i getting that bit right?
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No need to get testy when someone is only trying to help....
Is your computer actually off? on Hybernate? Suspended?
its really stressing me out, i get more stressed with the kind of "FORMAT THE WHOLE PC" kind of advice. Its just annoying.
I really should keep my words in good order. I do know that .....................but i didn't ask :
"whats the best way to completely uninstal 2 different versions of MBAM?"
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tech support for MB ..well Tom Mercado.... is really sketchy......... its been like getting blood from a stone about a couple of new features
NO manual about the new features, the help page on the forum doesn't completely cover it
The 'Recover if missed' sets a time to get the update after a start upfrom Tom Mercado
in answer to your question:
both computers are off
so should the recover if missed be set to zero to update when i turn my PC or laptop on?
also is it me or is there no way of editing these scheduled UPDATES or scheduled scans?
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Welcome runifmissed -
Please use this option to refresh your copy of the program - Then set the scheduler as in the diagrams -
This will only take 5 mins to complete and you will have the latest version - Please select your Operating System from the list below -
To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully
Windows XP:
- Click on Start and select Control Panel
- Open Add/Remove Programs
- Uninstall Malwarebytes' Anti-Malware
- Restart your computer very important !
- Download and run mbam-clean.exe from here
It will ask to restart your computer, please allow it to do so, very important
After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
Note: You will need to reactivate the program using the license you were sent via email if using the Pro version only -
Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.
Windows Vista and Windows 7:
- Click on the Start button and select Control Panel
- Click on Programs and Features
- Uninstall Malwarebytes' Anti-Malware
- Restart your computer very important !
- Download and run mbam-clean.exe from here
It will ask to restart your computer, please allow it to do so, very important
After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
Note: You will need to reactivate the program using the license you were sent via email if using the Pro version only
Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.
You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.
Thank You -

EDIT -This is where you can check the past logs from your scans -
You can find the logs for the IP Protection module here:
File and IP Protection Logs
Windows 2000 & Windows XP:
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
Windows Vista & Win7:
C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs
hi thanks for taking the time to CUT AND PASTE an answer
i estimate it will take 30 mins per pc so about 1 hour to complete.................. ........................................................... .................................... ................................................................................
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so just to make sure its the correct way to spend an hour
are you sure it will solve the problem?
THE PROBLEM IS:
- Click on Start and select Control Panel
1.60 update stopped the protection module (using Kaspersky here)
in Malwarebytes for Windows Support Forum
Posted
Hi
sorry i'm just being a grouch
Terminal service is reinabled now using SERVICES.MSC control panel. and enabled at logon.
this has let the protection module start to work
Your advice is correct
Again i appologise for being short with you.
it is odd how the previous version works fine though