cabby-44

Thank You !!!!!!!!!!!!! It worked for me also. All the best.

also removed firefox as it had add ons but still no luck

Sorry, didn't solve the problem here

Thank You. AutoRuns_2.zip

Exile Thank you for trying, but error 13 again. This is a bit of a conundrum.

Unable to locate MBAMSwissArmy Will reinstall malwarebytes again and see what happens.

Thank you for the quick responce !st step didn't work. Removed Kaspersky and ran a scan without reinstalling = didn't work. I will carry on now, reinstallation and the rest of the steps you have given me. This is just to let you know how it's going. Thanks Again

Hi, I hope I have done this right. Thanks for any help. AutoRuns.zip

Hi, I have exactly the same problem. Using windows xp service pack 3, Kaspersky anti-virus. Is it ok for me to folow the instructions above or should I start a new post. Thank You.