Jump to content

Haider

Honorary Members
  • Posts

    1,821
  • Joined

  • Last visited

Posts posted by Haider

  1. Hello Michelle K.:

    One license is valid for one and only one system. It is lifetime for Home Use including all Database updates and Software version updates. By the way you'd still need an AV as MBAM by no means is a substitute for an AV rather meant to run alongside

    Kindly give us detail about you OS including 32/64-bit, someone will help you about exclusions for MBAM in your installed AV. In the meantime you may want to read How To Use The New Scheduler (if using registered version)

    Should you have any other question(s) please post back using MXyBj.png button

  2. Hello Mel_3:

    Your Database version is way behind including MBAM version (more than a year). I'd suggest to start from scratch. Please follow these steps in the same sequence:

    If you have registered version then have the ID/KEY from the system handy, You should also have an email from Cleverbridge with your ID/KEY purchase information

    I am assuming that you have Windows XP

    1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs from the Control Panel
    2. Restart your computer (very important)
    3. Download and run mbam-clean.exe
    4. Restart your computer (very important)
    5. Download a fresh copy from here
    6. Disable AV temporarily. Then install MBAM from the newly downloaded copy after completion it will automatically open update window, please allow (current 5066)
    7. Register it with the ID/KEY (in case of registered version)
    8. Enable AV ensuring all recommended exclusions are still in place

    Should you have any other question(s) please post back using MXyBj.png button

  3. Steve:

    The above mentioned information is obsolete, this is current "Malwarebytes' Anti-Malware has successfully removed 4866 different vendors and 4,533,409,415 total objects worldwide" that will be outdated soon, unless the topic title could get dynamic update :D

  4. Hello buckslayr:

    Well, I am using it since long on fully patched XP SP3 Professional, without any issue(s). How much RAM do you have? Do you have following exclusions added to MSE for MBAM:

    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
    • C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
    • C:\Windows\System32\drivers\mbam.sys
    • C:\Windows\System32\drivers\mbamswissarmy.sys

  5. I would be pitching big time for the latter!

    +n, substitute any desired value for n where n > 0 and is a member of R

    we are quite aware of it when a user is being helpful to others and we do appreciate it very much :D.

    ...behind the closed door!!! :P

  6. Hello GregGol:

    MBAM by no means is a substitute for an AV rather it works alongside. Many forum members are using free version of AV namely (listed in alphabetical order)

    1. avast
    2. Avira
    3. MSE

    However, you would need to add following exclusions to avoid conflict(s) if any due to real-time protection of MBAM listed below:

    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
    • C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
    • C:\Windows\System32\drivers\mbam.sys
    • C:\Windows\System32\drivers\mbamswissarmy.sys

    As a paying customer you did the right thing contacting support, however, you may also follow second last paragraph of my previous post if you wish

    Should you have any other question(s) please post back using MXyBj.png button

  7. Hello Fluffy: :D

    Please read carefully, this response is to the best of my knowledge:

    1. If even hypothetically speaking that many infections are detected then the best action would be to seek experts help, like in normal life one consults a specialist
      This is basically the job of your installed antivirus
      MBAM is designed to work effectively in normal mode, as not all the drivers are loaded in safe mode
      At times MBAM alone will not be able to completely eradicate these nastiest leaving behind remnants that require special tools and expert's knowledge. Please read and follow the instructions in I'm infected - What do I do now? An Expert will assist you in removal process
    2. This could be best answered by the helping expert depending on the type of infection, as sometimes removal is not associated with complete eradication and a format and reinstall is recommended
    3. That's correct, but again one must have necessary expertise to ensure system is clean
    4. At occasions experts may ask a scan in safe mode because they have other logs
    5. It would be better not to use any specialized tool at own your as this may lead your system non-bootable

    Should you have any other question(s) please post back using MXyBj.png button

  8. even though the pop up problem is still there

    Hello SandraT:

    Are you still getting "MBAM_ERROR_UPDATING (12007, 0, WinHttpSendRequest)" even when directly connected with modem via Ethernet cable? Apparently this seems to be router problem, please do the following:

    1. Reset router to factory default
    2. Change Admin login password (to avoid further hijack)
    3. Change the default IP (make it more secure)
    4. Change wireless encryption key (in case wireless is configured)

    You should be all set. Please post back using MXyBj.png button

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.