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nitebeat

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Everything posted by nitebeat

  1. I have the same problem (and this has happened before). I have the Premium Lifetime Subscription and a while back, I was thrown into a "trial" mode. I spoke with tech support and they corrected the problem on their end and said it had something to do with the latest update to the software that was causing this. Now, I am once again in a "trial" mode and my credentials are "blacklisted." I have a support ticket in but I can see by the OP that a response is not forthcoming any time soon. Not too happy about that.
  2. OK thanks, I'll check around the MS folks to see what they know - I kind of "was" there previously and didn't really notice a REAL solution to this issue. If unable to resolve, I assume I am CORRECT in checking "cancel" whenever I reboot and this popup appears?
  3. OK I SOLVED the cbs.log issue (I MOVED it, rather than COPY it) so I put it back and COPIED it to the desktop and it worked and is attached for your review! CBS.zip
  4. OK so I re-booted after running SFC / SCANNOW (werfault.exe popped up again) and moved the cbs.log to the desktop as instructed however, I cannot access it. When I right click to compress it, it says "file not found or no read permission." If I try to left click the file to see if I can read it, I get a popup saying "access denied." I tried a few steps I referenced via Google but none of them worked. I can't even attach the file "as is" as I get a message saying I don't have permission to open the file - contact Administrator or file owner for permission. Ideas??
  5. OK back at it, here's the Check Disk Report (interestingly, when the chkdsk /r ended, the computer re-booted on its own - not sure if that is normal but it did)! Log Name: Application Source: Microsoft-Windows-Wininit Date: 9/5/2018 4:41:18 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: Allan-Prescott Description: Checking file system on ? The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 334592 file records processed. File verification completed. 2353 large file records processed. 0 bad file records processed. 2 EA records processed. 63 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 450436 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 334592 file SDs/SIDs processed. Cleaning up 335 unused index entries from index $SII of file 0x9. Cleaning up 335 unused index entries from index $SDH of file 0x9. Cleaning up 335 unused security descriptors. Security descriptor verification completed. 57923 data files processed. CHKDSK is verifying Usn Journal... 34921608 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 334576 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 62289840 free clusters processed. Free space verification is complete. Windows has checked the file system and found no problems. 488282111 KB total disk space. 238510308 KB in 254743 files. 159832 KB in 57924 indexes. 0 KB in bad sectors. 452611 KB in use by the system. 65536 KB occupied by the log file. 249159360 KB available on disk. 4096 bytes in each allocation unit. 122070527 total allocation units on disk. 62289840 allocation units available on disk. Internal Info: 00 1b 05 00 65 c5 04 00 be b4 08 00 00 00 00 00 ....e........... 9e 0a 00 00 3f 00 00 00 00 00 00 00 00 00 00 00 ....?........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" /> <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2018-09-05T20:41:18.000000000Z" /> <EventRecordID>1033384</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>Allan-Prescott</Computer> <Security /> </System> <EventData> <Data> Checking file system on ? The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 334592 file records processed. File verification completed. 2353 large file records processed. 0 bad file records processed. 2 EA records processed. 63 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 450436 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 334592 file SDs/SIDs processed. Cleaning up 335 unused index entries from index $SII of file 0x9. Cleaning up 335 unused index entries from index $SDH of file 0x9. Cleaning up 335 unused security descriptors. Security descriptor verification completed. 57923 data files processed. CHKDSK is verifying Usn Journal... 34921608 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 334576 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 62289840 free clusters processed. Free space verification is complete. Windows has checked the file system and found no problems. 488282111 KB total disk space. 238510308 KB in 254743 files. 159832 KB in 57924 indexes. 0 KB in bad sectors. 452611 KB in use by the system. 65536 KB occupied by the log file. 249159360 KB available on disk. 4096 bytes in each allocation unit. 122070527 total allocation units on disk. 62289840 allocation units available on disk. Internal Info: 00 1b 05 00 65 c5 04 00 be b4 08 00 00 00 00 00 ....e........... 9e 0a 00 00 3f 00 00 00 00 00 00 00 00 00 00 00 ....?........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts. </Data> </EventData> </Event>
  6. OK this is gonna take a while and I'm juggling a few THOUSAND other things . . . . I'll reply as soon as possible. Thank you!
  7. OK back atcha! The latest fixlog.txt file is attached as requested. And YES, upon re-boot, the 'ole "WerFault.exe" popup once again presented itself. I unchecked the "always ask" button as well as "cancel" and let the machine continue to boot to operational status. Question: If the issue here is that this item is being picked up as "unknown publisher, not digitally signed," etc and it is apparently a "legitimate" program, why isn't it possible to correct the file (via MicroSoft?) to get the file that IS digitally signed, publisher known, etc? I'm not THAT PC savvy but instead of trying to 'eliminate' the popup, wouldn't it be possible to get a corrected file to replace the one being picked up with the errors? Just throwing it out for your reply! Thanks again! Fixlog.txt
  8. OK Sir, here you go . . . . . . . . . Search.txt
  9. Update: I ran C:\Windows\System32\Werfault.exe via 'Virustotal' and the response was all GREEN - Trusted source - belongs to Microsoft Corporation software catalog. I didn't scan the FRST64.exe file since that file was given to me by you. Next steps?? Thanks again!
  10. Hello! I did attach the fixlog.txt - don't know where it went (I don't have a 'FRST.txt' log). I'm attaching the fixlog.txt again! Previously, I did "uncheck" the "always ask" box and select run . . . . popup still returns. I've tried both combinations - checked, unchecked, run & cancel - no matter, the popup returns upon reboot. I'll check the files via virus total as soon as I get a chance. You state that if the files prove to be 'malicious' that action needs to be taken - would that be with your help or I need to go elsewhere? If elsewhere, where would that be? I'm currently running Super AntiSpyware as well as Avast Free Antivirus and neither of these applications (along with MBAM) pick up anything on the computer. I've never had these popups in the past and can't understand why they've suddenly appeared and moreover, REFUSE to STOP! Fixlog.txt
  11. Hello again! So, I did as you instructed, the system rebooted on its own and now I receive two (2) popups (copies attached)! I've also attached the fixlog.txt for your review. Other ideas? This does seem to be quite STUBBORN to get rid of! By the way, I clicked "cancel" for both.
  12. Hi Kevin! Thanks for coming on board to help me out - much appreciated. Attached are the two (2) files you've requested, as a result of running the FRST64.exe program. Let me know what you think! Addition.txt FRST.txt
  13. Hi all! When I boot up, I get a popup (see attached) - not sure if it's the real deal and just not signed digitally or if it's malware. I've disabled the werfault.exe process via windows "services" but when I re-boot it still pops up. Any suggestions / help will be appreciated! I'm running Windows 7 Ultimate SP1 - 64 bit on an Asus G51JX laptop, all Windows updates are complete, MBAM, AVAST, etc. up to date. Thank you!
  14. Exile: Thanks for your SWIFT reply. Are you saying I should just choose "IGNORE" for the windows.tool.disabled return in MWB???
  15. To All: Well, I finally went "toe-to-toe" with my company's IT staff and after proding enough, THEY discovered that the company WEBSENSE software was blocking my computer from getting out for the updates. So, after "reducing" the level at which I was being blocked, I was able to UPDATE to the current database version dated 4-21-2010 and things are fine now. However, I ran a FULL SCAN and the return was a WINDOWS.TOOL.DISABLED as a registry value. Does anyone know what this is? Is this a false positive? I tried to remove it and Malwarebytes will NOT remove it. Any help with this latest issue will be greatly appreciated. Thanks again to everyone for their help - always much appreciated!!!!
  16. This error still REMAINS unresolved. Anyone have a clue? It's been many days - tech support doesn't help much - can't use this product at all. HELP!!!!!!
  17. Thanks for your response. I did get ONE response from the MWB support team, directing me to "clean" and then reinstall MWB. I did that and received an error message when trying to update. I sent a second e-mail to the support team, with a screenshot showing the error message. I am still waiting for a response to THAT e-mail as I cannot get past the error message and therefore, cannot update MWB.
  18. I am running Windows XP SP2 with McAfee Antivirus / AntiSpyware behind a company firewall, on a Dell Latitude D620 laptop. I have had NO problems updating or anything else until I updated to version 1.45. Below is the error message I now receive after removing MWB, running the "clean" program from Malwarebytes and reinstalling version 1.45. So far, tech support has NOT responded with any further suggestions as to how to correct this program so that it works as it used to. If anyone can help, it will be greatly appreciated. Here is the current error message: MBAM_ERROR_UPDATING (122, 0, MultiByteToWideChar) The data error passed to a system call is too small
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