chinook9
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Posts posted by chinook9
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Yesterday I had a problem with my display. I found that my display adapter driver was out of date. After updating this driver I have not had any problems at all.
I will post again if I have any more problem with the chrome/ransomware crash.
You help is really appreciated.
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Didn't have any problem yesterday except Process Monitor crashed twice.
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Just had the "ransomware" problem but I could not remember everything to do. I saved the process monitor file but did not uncheck "capture events" Also didn't run Malwarebytes tool.
Process monitor is running now. I will get it right.
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I started running Process Monitor this morning. After a few hours my computer crashed. I rebooted and started process monitor again. While I was away from the PC eating dinner, the browser and Process Monitor both crashed. Malwarebytes does not show the ransomware/Chrome problem in the log all day.
I could not determine if Process Monitor had saved logs from the two times when it crashed.
Have started process monitor again.
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Thank you I will do this.
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Git it I think.MBAMSERVICE.zip
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shadowwar
Cannot upload .bk1 file and cannot zip anything. Using 7-Zip I get access is denied message.
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1 hour ago, Porthos said:
Thanks, The only suggestions I have are the following. I also want to have your topic moved so it can be investigated as a False Positive.
I suggest turning off fast startup in Windows. Then restart.
https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html
I would also recommend creating exclusions between Malwarebytes and Your AV to help prevent any possible conflicts or performance issues. Please add the items listed in this support article to Your AV 's allow list(s)/trust list(s)/exclusion list(s) particularly for any of its real-time protection components and likewise add Your AV 's program folder(s) (likely located under C:\Program Files and/or C:\Program Files (x86)) to Malwarebytes' Allow List using the method described under the Allow a file or folder section of this support article and do the same for its primary data folder which is likely located under C:\ProgramData (you may need to show hidden files and folders to see it).
Will do.
Thank you very much.
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Logs file is attached.mbst-grab-results.zip
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It also happens when running outside the sandbox.
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After the updates still have the problem. Crashed twice in the last 24 hours.
here are both reports:
Log Details-
Protection Event Date: 6/30/20
Protection Event Time: 7:23 PM
Log File: cb770376-bb41-11ea-be4c-408d5c59000d.json-Software Information-
Version: 4.1.2.73
Components Version: 1.0.972
Update Package Version: 1.0.26213
License: Premium-System Information-
OS: Windows 10 (Build 18362.900)
CPU: x64
File System: NTFS
User: System-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0-Log Details-
Protection Event Date: 7/1/20
Protection Event Time: 9:03 AM
Log File: 70ac6756-bbb4-11ea-ac0f-408d5c59000d.json-Software Information-
Version: 4.1.2.73
Components Version: 1.0.972
Update Package Version: 1.0.26245
License: Premium-System Information-
OS: Windows 10 (Build 18362.900)
CPU: x64
File System: NTFS
User: System-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0Any chance reinstalling Chrome would make a difference.
Any help would be appreciated.
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Thank you. Update done!
It was set to be updated automatically but had not happened.
Thank you. I'll report back if not fixed.
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Forgot to mention that rebooting solves the problem temporarily.
Also, I'm running Chrome in Sandboxie.
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Malwarebytes Premium (latest) shuts down my Chrome browser Version Version 83.0.4103.116 as thought it is ransomware. This happens daily and has happened twice today. Following is one of the reports. The others are identical:
-Log Details-
Protection Event Date: 6/28/20
Protection Event Time: 7:11 PM
Log File: e053f7d0-b9ad-11ea-a5a1-408d5c59000d.json-Software Information-
Version: 4.1.0.56
Components Version: 1.0.955
Update Package Version: 1.0.26127
License: Premium-System Information-
OS: Windows 10 (Build 18362.900)
CPU: x64
File System: NTFS
User: System-Ransomware Details-
File: 3
Malware.Ransom.Agent.Generic, C:\Users\Brian2012\Desktop\new_chrome - Shortcut.lnk, Blocked, 0, 392685, 0.0.0
Malware.Ransom.Agent.Generic, C:\PROGRA~2\Google\Chrome\APPLIC~1\chrome.exe, Blocked, 0, 392685, 0.0.0
Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0
(end)
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That did it! Thank you for your help.
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Thank you, I will try it.
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I am running Win XP SP3, Panda Cloud, DefenseWall 3.0. I use MBAM for on-demand scans only, though it is the registered version.
Recently upgraded to MBAM 1.45. Just realized that I have lost MBAM in the right-click context menu. I had it with the previous version and it is checked under the Settings tab.
Any help would be appreciated.
Chrome Browser Treated as Ransomware
in Ransomware
Posted
Well, it turns out that I still have the problem. I did not have Process Monitor running but I will start it again.
Malwarebytes recorded the same ransomeware message as previously:
Malwarebytes
www.malwarebytes.com
-Log Details-
Protection Event Date: 7/8/20
Protection Event Time: 4:25 PM
Log File: 4c68a882-c172-11ea-8108-408d5c59000d.json
-Software Information-
Version: 4.1.2.73
Components Version: 1.0.972
Update Package Version: 1.0.26585
License: Premium
-System Information-
OS: Windows 10 (Build 18362.900)
CPU: x64
File System: NTFS
User: System
-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0
(end)
The GPU is the onboard graphics Gigabyte H170N-WiFi motherboard using i3-6100.
I expect I will have a crash in the next couple of days.