chinook9

Well, it turns out that I still have the problem. I did not have Process Monitor running but I will start it again. Malwarebytes recorded the same ransomeware message as previously: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 7/8/20 Protection Event Time: 4:25 PM Log File: 4c68a882-c172-11ea-8108-408d5c59000d.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.972 Update Package Version: 1.0.26585 License: Premium -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: System -Ransomware Details- File: 1 Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0 (end) The GPU is the onboard graphics Gigabyte H170N-WiFi motherboard using i3-6100. I expect I will have a crash in the next couple of days.

Yesterday I had a problem with my display. I found that my display adapter driver was out of date. After updating this driver I have not had any problems at all. I will post again if I have any more problem with the chrome/ransomware crash. You help is really appreciated.

Didn't have any problem yesterday except Process Monitor crashed twice.

Just had the "ransomware" problem but I could not remember everything to do. I saved the process monitor file but did not uncheck "capture events" Also didn't run Malwarebytes tool. Process monitor is running now. I will get it right.

I started running Process Monitor this morning. After a few hours my computer crashed. I rebooted and started process monitor again. While I was away from the PC eating dinner, the browser and Process Monitor both crashed. Malwarebytes does not show the ransomware/Chrome problem in the log all day. I could not determine if Process Monitor had saved logs from the two times when it crashed. Have started process monitor again.

Thank you I will do this.

Git it I think.MBAMSERVICE.zip

shadowwar Cannot upload .bk1 file and cannot zip anything. Using 7-Zip I get access is denied message.

Will do. Thank you very much.

Logs file is attached.mbst-grab-results.zip

It also happens when running outside the sandbox.

After the updates still have the problem. Crashed twice in the last 24 hours. here are both reports: Log Details- Protection Event Date: 6/30/20 Protection Event Time: 7:23 PM Log File: cb770376-bb41-11ea-be4c-408d5c59000d.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.972 Update Package Version: 1.0.26213 License: Premium -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: System -Ransomware Details- File: 1 Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0 -Log Details- Protection Event Date: 7/1/20 Protection Event Time: 9:03 AM Log File: 70ac6756-bbb4-11ea-ac0f-408d5c59000d.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.972 Update Package Version: 1.0.26245 License: Premium -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: System -Ransomware Details- File: 1 Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0 Any chance reinstalling Chrome would make a difference. Any help would be appreciated.

Thank you. Update done! It was set to be updated automatically but had not happened. Thank you. I'll report back if not fixed.

Forgot to mention that rebooting solves the problem temporarily. Also, I'm running Chrome in Sandboxie.

Malwarebytes Premium (latest) shuts down my Chrome browser Version Version 83.0.4103.116 as thought it is ransomware. This happens daily and has happened twice today. Following is one of the reports. The others are identical: -Log Details- Protection Event Date: 6/28/20 Protection Event Time: 7:11 PM Log File: e053f7d0-b9ad-11ea-a5a1-408d5c59000d.json -Software Information- Version: 4.1.0.56 Components Version: 1.0.955 Update Package Version: 1.0.26127 License: Premium -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: System -Ransomware Details- File: 3 Malware.Ransom.Agent.Generic, C:\Users\Brian2012\Desktop\new_chrome - Shortcut.lnk, Blocked, 0, 392685, 0.0.0 Malware.Ransom.Agent.Generic, C:\PROGRA~2\Google\Chrome\APPLIC~1\chrome.exe, Blocked, 0, 392685, 0.0.0 Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, 0, 392685, 0.0.0 (end)