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Everything posted by yardbird

  1. When I got these screenshots & one that said I don't have enough memory? and, The Web Protection was always off after several reboots. Finely got it to work after reading all the problems. The computer was slow as hell... Thanks for the fix. I should have looked here 1st. Thank you for the reasonably quick fix. I really hope this won't be happening in the future..
  2. Hi @Jennz Welcome to the forum! Please try this link with your email address that you used for purchase & send them an email with your issue https://support.cleverbridge.com/hc/en-us/requests/new?ticket_form_id=18434 https://support.malwarebytes.com/community/consumer/pages/contact-us <---- you can create a ticket or start a chat. Please post back if you have any issues with these sites....... regards.... EDIT: PS: Most cases it is because of the difference of the activation with Key and ID The ID used to be the top box and the Key was the second, Now it is reversed.
  3. @AdvancedSetup Its a good idea, Ron... Some of the driver checkers were stopped & put in Quarantine on my MBAM 3.3 premium ? On the top I'm open to Spectre but not the meltdown. thx. for the test links.... anyway ! EDIT: they came up as PUP's
  4. @Bob256 Hi The last update to the list was Last update: 8th January 2018 @20.30 GMT which was sent to me in an email.. hope this helps
  5. Thanks for the Heads Up on the above Ron !!!! EDIT: List of AV vendors that may have a patch/fix for now on @AdvancedSetup topic on post #1 https://docs.google.com/spreadsheets/d/184wcDt9I9TUNFFbsAVLpzAtckQxYiuirADzf3cL42FQ/htmlview?sle=true#gid=0
  6. Hi Colink! Sorry for the issue. This link below should be of help to you... post back & let us know please. https://support.malwarebytes.com/community/consumer/pages/contact-us
  7. @dcollins My issue is intermittent - today it started, all ok? Ron, gave me the same advice before the 3.3 ver. will keep an eye on it. thx. for checking the logs. regards..
  8. Had this issue before here: https://forums.malwarebytes.com/topic/215725-nothing-on-taskbar/?tab=comments#comment-1186452 Today, I started the pc & no mbam on taskbar? It was on the Start menu, Opening that did not put it on the taskbar. Going into Program Files/Malwarebytes/AntiMailware and, rt. mouse clicking on mbamtray.exe, then Open, put it on the taskbar? anything? regards mb-check-results.zip Addition.txt FRST.txt
  9. @InferiorityChasm Try here: Business: https://www.malwarebytes.com/business/contact-us/ Contact US: Home user: https://support.malwarebytes.com/community/consumer/pages/contact-us How do I renew using Paypal? https://support.malwarebytes.com/docs/DOC-1188 post back if you have an issue.... regards
  10. @dcollins Thanks for looking it over.......regards..
  11. @dcollins Another re-boot shows the appearance of the program at its norm? Threat Scan just finished! Fresh Logs + Event Log Data is still On... thx. for the help... and, after the re-boot, I ran mb-check when the program went back to normal & logs + Threat Scan mb-check-results.zip Addition.txt FRST.txt
  12. @dcollins how about another re-boot? and, see what appears? and a Threat Scan
  13. @dcollins After I turned on the Event Log Data On, I did a re-boot & ran a mb-check -- see post #8 - a pop-up window came up - I haven't touched a thing except did a Threat Scan !! EDIT: Yes! I ran mb-check-results when Malware protection was disabled !!
  14. @digmorcrusher & @Xauma95 & @mightaswell I can tell you after 9 years + on this forum - if you have an issue, Post logs !! Let the Dev's & Staff look them over. You can start your own post? Or wait for a reply here !!!! Its easier on the staff that has to look over the logs, if you post your own issue...... just my 2 cents.... good luck people ___________________________________________________________________________________________________________________ FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, then click "OK" This will produce one log file on your desktop: mb-check-results.zip Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  15. @dcollins Event Log Data turned On & rebooted at 5pm AZ. time, Malware Protection is off ? Web, Exploit, Ransomware on... New logs attached.... mb-check-results.zip Addition.txt FRST.txt
  16. @dcollins If I reboot, the tray icon shows up again! I never know when the tray icon will be on the taskbar? Or if it be missing Web Protection or Malware Protection? and sometimes it will look like this pic: I would quit the program on the taskbar & re-start it from the desktop, and all will be in the green.....
  17. Last Nov. 9th Web was off on taskbar - This morning, Malware & Web were off.... I would fix these by quitting malwarebytes & starting from the desktop icon. Started pc at 10PM tonight. Nothing on taskbar? So I figure I would leave it alone & get you logs below? before I do anything....... regards EDIT: a restart 45 mins. later - mbam is on the taskbar - all in the green........ mb-check-results.zip Addition.txt FRST.txt
  18. Hi! Led If you got Malwarebytes thru the website here: https://www.malwarebytes.com/ then you should have an email with your License Key info. - If you can't find it? and bought it on-line here? Try: https://support.malwarebytes.com/docs/DOC-1264 Purchase Lookup Also see the Frequently Asked Questions (on the left side ) https://support.malwarebytes.com/community/consumer/pages/contact-us If you got the Product somewhere else? Managing subscriptions in your Malwarebytes account https://support.malwarebytes.com/docs/DOC-1032 Or you have another issue not covered above? Please post back here...........regards....
  19. Hi @paulbabbecky you might have a sleep mode turned on? You also posted in the wrong forum: This is Other Tools ! Try posting here: https://forums.malwarebytes.com/forum/6-general-windows-pc-help/ and follow it for replies... regards....
  20. Hi Ann_Burns ! if your having an issue with this page: https://support.malwarebytes.com/community/consumer/pages/contact-us I sent you and a administrator a PM - you said in a PM to me that you got a support number for your case a day or two ago...... it does take sometimes 48 hrs for a reply if there busy.... save them ticket number .. best regards,
  21. Hi @nikhils its been all green on power up in the morning, no issues with Web protection being off anymore ! Thanks for the help.....
  22. HostsMan is not an ad-blocking program; it is a program that allows you to modify your Windows computer’s HOSTS file. However, you can use HostsMan to block ads because you can use it to block connections to ad networks vis-a-vis the HOSTS file. The process is actually quite a bit easier than it sounds — you only have to click a few buttons — and it is very effective: it blocks ads on every browser or program on your computer. Click here to learn more about HostsMan and read our full review. You need one of the experts in the forum to read your logs.... Groups authorized to help with Malware Removal for Windows Logs Trusted Advisors or above.
  23. My pc is starting up with mbam all in the green! and, the taskbar is ok! Could have been MB-Check and/or MB-Clean good luck Stephen1955 & thanks for the help nikhils. Will be back if it happens again..thank you
  24. @nikhils If I did it right here is what I could get..... I used "disk cleanup" and saved the last system restore...thats why they go back as far as 11/08 - thank you Administrative.txt Aplication.txt Security.txt System.txt
  25. maybe in your next post ask for help if you think that HostsMan is still in your pc? you may want to post logs, let someone read them. good luck FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
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