yardbird

@KenW well I did some looking around, maybe these will help you out? https://forums.superantispyware.com/index.php?/contact/ (contact forum admin) form https://www.superantispyware.com/contact.html (with phone no.) I got in the forum 8/26/2018 because I had to remove the lifetime program. but, I take snapshots of the key or copy & paste it in notepad - also put it on a memory stick. If all else fails, even a password reset? You can PM me your basic info, I'll send it to an admin over there.... (Wonder if Nick still runs the place?) good luck, 73's

Haven't heard it? I get around alot.. I'll keep it & look around there forum. EDIT:Looked around Google search: well the old saying Ken, Technology Changes https://www.superantispyware.com/producthistory.html?id=SUPERANTISPYWARE many people still use it, & some don't, I might as well since I have a life's key to the software... 73's mate

@nukecad I had some shaky issues with software years ago here. beta testing ect... or a change of an AV program -- I sent an email off to Ccleaner support a few days ago. I said: "Do I need these exclusions in: Options/Exclude tab?"  see pic. Here's the reply I got today: From: John Maier (Piriform Support) Your request (#303291) has been updated Sep 11, 09:10 EDT Hi Ed Thank you for your email. These would be recommend as they would keep CCleaner from affecting the files associated with your antivirus software (Windows Defender and Webroot) and antimalware software (Malwarebytes and SUPERAntiSpyware). They are by no means required, of course - in fact, on the computer I'm writing to you from, CCleaner does not have any exceptions set at all. However, this is still a reasonable precaution to take if you want to ensure that our software does not affect the security software, so it's up to you if you wish to keep the exclusions or not. Please let me know if you have any other questions, I'll be happy to answer them for you! Regards, John Maier | CCleaner Support - Tucson, AZ Product Docs: http://www.piriform.com/docs Help Center: http://piriform.zendesk.com First time I put exclusions in Ccleaner this month, & I've used that program since appx: 2007 without exclusions.... My pc runs nice & quiet now.... So you be the judge & will take it 1 day at a time..... cheers !!!

@KenW I don't know? I go way back when they were selling Lifetime/one time purchase keys. I just logged on and ran SAS Pro. Quick Scan & got 1 hit ... up at the menu bar it says Lifetime Pro Subscribtion... cheers

I've still have a lifetime license for both programs, (over 10 yrs now) never had an issue.. I do have the exclusions in both. (SAS still picks up some tracking cookies) cheers!

Thanks for the update! this is the 1st I've heard of the automatic update issue? When I start CCleaner, I always get a small box inside CC. That says theres a new version, with an OK or Cancel. Even if I have this box checked? it warns me 1st. but, if an 'emergency' updater' they might send it out like you said? We can always find a way to contact them: https://forum.piriform.com/staff/ business is business, so will we get an answer? CCleaner 1-800-816-9004 - I don't know... Yesterday I just bought a year of CC Pro. I'll see if I find that email they sent me... may want to un-check this box? if it will do any good? cheers ! EDIT: https://support.piriform.com/hc/en-us/requests/new

Don't know mate! but August 26th I caught something..... think I'll wait for the next version... "water under the bridge now" have a good day..... cheers!

thx. for the reply @nukecad Well I had to open up my toolbox to find the culprit, back around August 26th! 2018 -- everything pointed to CCleaner ? On 3 different computers... Think I'l leave it out for a while... I know I had version 5.46.?? of CCleaner & mbam blocked me to the Piriform website...... take care Welcome to Windows

Removing the program from my pc's last month was the issue or bug I had with MBAM Premium I did google: "Does the current version Ccleaner have malware in the program?" and, it appears that it had its main servers hit a year ago... https://www.pcworld.com/article/3225407/security/ccleaner-downloads-infected-malware.html Whats the status with Malwarebytes Premium & using CCleaner right now. ??

193.23.181.67 its a low risk from the Ukraine so Virus Total says. Its a first time this came up? remove it? or what? thx. I don't do business in the Ukraine....

When I got these screenshots & one that said I don't have enough memory? and, The Web Protection was always off after several reboots. Finely got it to work after reading all the problems. The computer was slow as hell... Thanks for the fix. I should have looked here 1st. Thank you for the reasonably quick fix. I really hope this won't be happening in the future..

Hi @Jennz Welcome to the forum! Please try this link with your email address that you used for purchase & send them an email with your issue https://support.cleverbridge.com/hc/en-us/requests/new?ticket_form_id=18434 https://support.malwarebytes.com/community/consumer/pages/contact-us <---- you can create a ticket or start a chat. Please post back if you have any issues with these sites....... regards.... EDIT: PS: Most cases it is because of the difference of the activation with Key and ID The ID used to be the top box and the Key was the second, Now it is reversed.

@AdvancedSetup Its a good idea, Ron... Some of the driver checkers were stopped & put in Quarantine on my MBAM 3.3 premium ? On the top I'm open to Spectre but not the meltdown. thx. for the test links.... anyway ! EDIT: they came up as PUP's

@Bob256 Hi The last update to the list was Last update: 8th January 2018 @20.30 GMT which was sent to me in an email.. hope this helps

Thanks for the Heads Up on the above Ron !!!! EDIT: List of AV vendors that may have a patch/fix for now on @AdvancedSetup topic on post #1 https://docs.google.com/spreadsheets/d/184wcDt9I9TUNFFbsAVLpzAtckQxYiuirADzf3cL42FQ/htmlview?sle=true#gid=0

Hi Colink! Sorry for the issue. This link below should be of help to you... post back & let us know please. https://support.malwarebytes.com/community/consumer/pages/contact-us

@dcollins My issue is intermittent - today it started, all ok? Ron, gave me the same advice before the 3.3 ver. will keep an eye on it. thx. for checking the logs. regards..

Had this issue before here: https://forums.malwarebytes.com/topic/215725-nothing-on-taskbar/?tab=comments#comment-1186452 Today, I started the pc & no mbam on taskbar? It was on the Start menu, Opening that did not put it on the taskbar. Going into Program Files/Malwarebytes/AntiMailware and, rt. mouse clicking on mbamtray.exe, then Open, put it on the taskbar? anything? regards mb-check-results.zip Addition.txt FRST.txt

@InferiorityChasm Try here: Business: https://www.malwarebytes.com/business/contact-us/ Contact US: Home user: https://support.malwarebytes.com/community/consumer/pages/contact-us How do I renew using Paypal? https://support.malwarebytes.com/docs/DOC-1188 post back if you have an issue.... regards

@dcollins Thanks for looking it over.......regards..

@dcollins Another re-boot shows the appearance of the program at its norm? Threat Scan just finished! Fresh Logs + Event Log Data is still On... thx. for the help... and, after the re-boot, I ran mb-check when the program went back to normal & logs + Threat Scan mb-check-results.zip Addition.txt FRST.txt

@dcollins how about another re-boot? and, see what appears? and a Threat Scan

@dcollins After I turned on the Event Log Data On, I did a re-boot & ran a mb-check -- see post #8 - a pop-up window came up - I haven't touched a thing except did a Threat Scan !! EDIT: Yes! I ran mb-check-results when Malware protection was disabled !!

@digmorcrusher & @Xauma95 & @mightaswell I can tell you after 9 years + on this forum - if you have an issue, Post logs !! Let the Dev's & Staff look them over. You can start your own post? Or wait for a reply here !!!! Its easier on the staff that has to look over the logs, if you post your own issue...... just my 2 cents.... good luck people ___________________________________________________________________________________________________________________ FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, then click "OK" This will produce one log file on your desktop: mb-check-results.zip Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

@dcollins Event Log Data turned On & rebooted at 5pm AZ. time, Malware Protection is off ? Web, Exploit, Ransomware on... New logs attached.... mb-check-results.zip Addition.txt FRST.txt