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Porthos

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Everything posted by Porthos

  1. This should be in your other topic as well as any other concerns on this computer.
  2. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 6/6/21 Scan Time: 6:16 PM Log File: 497328b2-c71d-11eb-8a4b-001a7dda7102.json -Software Information- Version: 4.4.0.117 Components Version: 1.0.1318 Update Package Version: 1.0.41395 License: Premium -System Information- OS: Windows 10 (Build 19043.1023) CPU: x64 File System: NTFS User: I7-PC\SAPC -Scan Summary- Scan Type: Custom Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 2 Threats Detected: 1 Threats Quarantined: 0 Time Elapsed: 0 min, 7 sec -Scan Op
  3. Could you turn off just one protection at a time and see which one is the issue please. Do you have any other security products on the computer? Looking for known conflicts.
  4. Not just Browser guard but the main program as well. @TeMerc Will get it fixed or address why it is blocked again.
  5. By next week I will have 7 happy users with the above. That does not include the 6 one of my clients bought on their own and had me set up.😉 Great Machines.
  6. Please also keep my previously posted recommendations in mind as well. Especially the following, trust me, you will hate the computer you get without it.
  7. Do you have the software for your expensive programs to reinstall? Also since you are going to keep it "offline" why worry about having Malwarebytes on it? Keep using it as is without Malwarebytes.
  8. @mia6754 I'm sorry the software isn't working properly but we'll do our best to help. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the M
  9. What update? Malwarebytes or Windows?
  10. An additional log for staff. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 6/6/21 Scan Time: 1:13 PM Log File: d3ae9622-c6f2-11eb-b2f3-001a7dda7102.json -Software Information- Version: 4.4.0.117 Components Version: 1.0.1318 Update Package Version: 1.0.41385 License: Premium -System Information- OS: Windows 10 (Build 19043.1023) CPU: x64 File System: NTFS User: I7-PC\SAPC -Scan Summary- Scan Type: Custom Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 1 Threats Detected: 1 Threats Quarantined: 0 Time E
  11. https://www.bleepingcomputer.com/news/technology/amazon-to-share-your-internet-with-neighbors-on-tuesday-how-to-opt-out/
  12. To move your license from one device to another you should first deactivate your license key on the existing device as described in this support article then you may activate the software on your new device. I would also suggest signing up for an account at My.Malwarebytes.com if you haven't done so already. Instructions on doing so can be found in this support article. Once you're signed up you will be able to manage your Malwarebytes product licenses from any computer using a web browser and you'll be able to see the status of each license and the device(s) they are active on.
  13. Please reset your Hosts file. Instructions on resetting your HOSTS file can be found in this Microsoft support article. Please let us know if the issue is resolved or not.
  14. I'm sorry the software isn't working properly but we'll do our best to help. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support To
  15. I knew you were going to say that it works but it has never been supported for Server Operating Systems. And also can have issues with server OS's as well. Quote (b) Paid License. If you purchased a license to the Software from Malwarebytes or from a Malwarebytes authorized reseller, then conditioned upon your compliance with the terms and conditions of this Agreement, Malwarebytes grants you a non-exclusive and non-transferable license to Execute the number of copies of the Software for which you have paid solely in executable form on the corresponding number of Devices
  16. I believe there may be a new slider "remove other AV" that is now on by default? You may be able to turn that slider off? Your second issue, I am sorry to inform you that Malwarebytes Premium (stand alone) is not supported on any server OS
  17. I'm sorry the software isn't working properly but we'll do our best to help. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support To
  18. Staff will take care of you. I suggest you have your user turn off this setting that is usually off by default. If it was not enabled they would not have seen the block.
  19. When that fails, it is time foe the "dreaded" clean install.
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