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Porthos

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Everything posted by Porthos

  1. I just did a right click on the file you attached and I get no detection from Defender.
  2. It can take 5-7 days for a response from support. This does not include weekends. I will ask @AdvancedSetup to look at the logs.
  3. The company has program updates pushed through the normal updater (the one that checks for database updates) metered in such a way that it is throttled so not every user is offered the new build once it has been released, so it becomes a matter of probability and is somewhat random. This means that you might be offered it early, or it might take a really long time before it is offered to you, it just all depends. Basically a luck of the draw kind of deal.
  4. @pal1000 This is a Vostro 2521 laptop? Do you have the newest bios and Wireless drivers available installed? https://www.dell.com/support/home/en-us/product-support/product/vostro-2521/drivers
  5. Creation Time 1992-06-19 22:22:17 https://www.virustotal.com/gui/file/e7618dd48b763bd7dcf60a8d85dbbcc7269ec17b6c8604a68c7321bdc699a60a/detection The file is too old to be in the MB database. And it was removed from Microsoft's database in the last 2 hours. Do a manual update for Defender.
  6. Do a manual check for updated as there is a new released version. See if that helps.
  7. There are items that Defender detects that Malwarebytes does not. Malwarebytes does not target script files during a scan.. That means MB will not target; JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc. It also does not target documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc. It also does not target media files; MP3, WMV, JPG, GIF, etc. Malwarebytes will detect files like these on execution only. What type of file is it?
  8. @pal1000 I took a quick look at the logs and noticed you have many devices disabled.
  9. Got to read it carefully. Even screenshot it the next time to report.
  10. @KateC Were you wanting that old version "installer_version" : "3.8.3"? We are up to Version 4.
  11. I am sure they are working on it. The requested info from each user with the issue will make the search for the issue go quicker.
  12. To fix excel and other office apps, Go to programs and features and choose Modify and then do a repair. The example below is 2010 but they all have that feature.
  13. Steam and other games use p2p technologies to run the game.
  14. You must have not disabled it fast enough and it triggered it. You have to be quick to toggle it off. See if you can find a MBsetup file in this folder. It is hidden by default. If yes, Exit Malwarebytes from the system tray and proceed to delete the file. C:\ProgramData\Malwarebytes\MBAMService\instlrupdate
  15. The warning I had was just Malwarebytes needed to restart not the computer.
  16. I do all of my tweaks with a large reg edit on every computer. Thanks @exile360 for pointing out where the manual setting is located for that feature.
  17. Seems to be just a browser guard block. @gonzo
  18. That is the protocol of Windows Firewall built into Windows and many programs use it.
  19. This site is blocked by the web protection of Malwarebytes on Windows. If you think it is a False positive, it needs to be reported HERE.
  20. @pal1000Your logs are missing the following so let get them manually. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thank you
  21. Edited previous post. Was running 2.2.6.
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