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Porthos

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Everything posted by Porthos

  1. It is recommend rootkit be turned on only where there is an issue for removing something with the normal scan. Rootkit is slightly more dangerous as it has to disable some whitelisting to remediate some rootkits. Maybe once a week if really if want to use rootkit. But honestly we rarely see rootkit files anymore and the newer engine can remove most of them anyways even without rootkit on.
  2. Might want to also read the following. The following links explain what the WFP APIs are and how it is used in applications as well as some info on how Web Protection in Malwarebytes works: About Windows Filtering Platform Windows Filtering Platform About Windows Filtering Platform From Wikipedia Understanding the Windows Filtering Platform
  3. I see a few system errors that might be causing issues. I will ask @AdvancedSetup to look your log over. Please give it some time as this is the weekend.
  4. It is a heuristic detection because it is not in the expected location. Windows.old will delete itself in 10 days anyway. I am sure it will be corrected to not alarm others when detected. Also, Custom scans are not really needed and are not recommended on a regular basis unless you really believe you are actually infected. Malwarebytes is not designed to function like normal AV scanners and uses a new kind of scan engine that relies mostly on heuristics detection techniques rather than traditional threat signatures. Malwarebytes is also designed to look in all the locations where malware is known to install itself/hide, so a full or custom scan shouldn't be necessary, especially on any sort of frequent basis (like daily), especially since the default Threat Scan/Quick Scan checks all loading points/startup locations, the registry, all running processes and threads in memory, along with all system folders, program folders and data folders as well as any installed browsers, caches and temp locations. This also means that if a threat were active from a non-standard location, because Malwarebytes checks all threads and processes in memory, it should still be detected. The only threat it *might* miss would be a dormant/inactive threat that is not actively running/installed on a secondary drive, however if the threat were executed then Malwarebytes should detect it. Additionally, whenever a new location is discovered to be used by malware the Malwarebytes Research team adds that location dynamically to the outgoing database updates so the locations that are checked by the default Threat/Quick Scan in Malwarebytes can be changed on the fly by Research without requiring any engine or program version updates/upgrades.
  5. That is OK, I gathered enough from your screenshot. You English is pretty good as well. I am sure a staff member will come along and explain why and if it is even possible to register there. I have full confidence the the combo of Malwarebytes and Defender with the Windows Firewall is all you need. (a little commonsense does not hurt as well)
  6. Malwarebytes runs web protection independently and does not show up in that section. It does not work like other 3rd party AV programs. If you wish to test if web protection is working you can visit iptest.malwarebytes.org and you should get a block.
  7. If you are only using Defender along with Malwarebytes it is recommended to NOT register it in the security center.
  8. Unlike the regular Malwarebytes, ADWceaner is a portable app that dose have some CMD line abilities and the window at first is normal.
  9. The check for updates first does the current CU then it wants to install the new full version.
  10. Good to know, Best wishes and stay safe.
  11. We need to get information from this machine in order to have the proper detail to help you forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support xxx.xx.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Do NOT use the button “Start repair” ! Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the ZIP file in your next reply
  12. I personally would suggest NOT using it or others like it. Too many security issues.
  13. We need to get information from this machine in order to have the proper detail to help you forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support xxx.xx.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Do NOT use the button “Start repair” ! Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the ZIP file in your next reply.
  14. Those direct links are not blocked. The PHP ones are.
  15. It was blocked by the other free Malwarebytes Browser guard not the paid main Malwarebytes program. Browser guard is a bit more aggressive and does not just rely on signatures and had to be whitelisted separately. @gonzo Could you recheck the following 2 links please. https://www.jawfin.net/download/nsm.php https://www.jawfin.net/download/nsm_setup.php
  16. @Aditya9999 Just checking up on you. Were you able to uninstall Malwarebytes using the support tool?
  17. Actually both links on the following page are blocked by browser guard. https://jawfin.net/nsm @gonzo
  18. Very well. Please do the following Uninstall and reinstall using the Malwarebytes Support Tool Please have lots of patience with the tool. The first phase is a cleanup and does require a Windows Restart. After the Restart, it may take 2 - 3 - 4 minutes till the Support tool screen shows up. Please be patient and have faith. Wait for it, whatever it takes. The 2nd phase is where it offers to do a new Install. Say no and close the tool if you are not going to reinstall. Let me know if that clears up the issue or not.
  19. Thanks @AdvancedSetup for jumping in. @rod222 you are in good hands now.
  20. Please do that and post the log after you quarantine anything it finds.
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