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Porthos

Trusted Advisors
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Posts posted by Porthos


  1. 2 minutes ago, LiquidTension said:

    To restore full UI functionality immediately, disable Self-Protection and delete the following folder: %ProgramData%\Malwarebytes\MBAMService\IrisPlugins. Re-enable Self-Protection afterwards if necessary.

    Worked for me. I just quit MB from the system folder and deleted the folder. Fixed, Thanks.


  2. 1 hour ago, Dankiedoge said:

    Yes I'm quite sure. Though it doesn't tell me that I need the key, can you help me with the problem i've mentioned above?

    Sorry, I do not try to walk some one thru rescuing a computer in a forum setting. Especially with Windows 7.

    Once you finally get to the install, you will need the key.

    I usually suggest in cases like this one looks into a local computer repair shop for assistance.


  3. On 7/31/2020 at 9:02 AM, LiquidTension said:

    The issue with various UI controls (Add exclusions, advanced Exploit Protection settings, etc) will no longer be an issue once this beta version is released to all users. Note that this issue does not affect all beta users.

    Now that it is non beta are we going to have to clean install to fix the issue. I still have no access to the allow list.


  4. 40 minutes ago, alastor124 said:

    I have attached the logs gathered from the support tool.

    In addition to what Maurice instructs,

    I would  also recommend creating exclusions between Malwarebytes and Your AV to help prevent any possible conflicts or performance issues.  Please add the items listed in this support article to Your AV 's allow list(s)/trust list(s)/exclusion list(s) particularly for any of its real-time protection components and likewise add Your AV 's program folder(s) (likely located under C:\Program Files and/or C:\Program Files (x86)) to Malwarebytes' Allow List using the method described under the Allow a file or folder section of this support article and do the same for its primary data folder which is likely located under C:\ProgramData (you may need to show hidden files and folders to see it).


  5. 37 minutes ago, brad03 said:

    I think it's crazy for Malwarebytes to scan all 261,000 files on my laptop in just 24 seconds!!!

    Malwarebytes is not designed to function like normal AV scanners and uses a new kind of scan engine that relies mostly on heuristics detection techniques rather than traditional threat signatures.  Malwarebytes is also designed to look in all the locations where malware is known to install itself/hide, so a full or custom scan shouldn't be necessary, especially on any sort of frequent basis (like daily), especially since the default Threat Scan/Quick Scan checks all loading points/startup locations, the registry, all running processes and threads in memory, along with all system folders, program folders and data folders as well as any installed browsers, caches and temp locations.  This also means that if a threat were active from a non-standard location, because Malwarebytes checks all threads and processes in memory, it should still be detected.  The only threat it *might* miss would be a dormant/inactive threat that is not actively running/installed on a secondary drive, however if the threat were executed then Malwarebytes should detect it.  Additionally, whenever a new location is discovered to be used by malware the Malwarebytes Research team adds that location dynamically to the outgoing database updates so the locations that are checked by the default Threat/Quick Scan in Malwarebytes can be changed on the fly by Research without requiring any engine or program version updates/upgrades.


  6. 9 minutes ago, CheeseGrater said:

    Every time I go to install malwarebytes, it gives me the following error message.

      Please download Farbar Recovery Scan Tool and save it to your desktop.

    Note: You need to run the version compatible with your system.
    You can check here if you're not sure if your computer is 32-bit or 64-bit

    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press the Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
    • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

    Thank you

     


  7. 23 minutes ago, SoulsAtWar said:

    That's nice, but does it prevent the problem from returning every few days?

    Would do the following.

    On 7/31/2020 at 7:30 AM, exile360 said:

    If that doesn't fix the issue, or if there are problems with more than just Malwarebytes on your system then please follow the instructions in this topic then create a new topic in our malware removal area by clicking here and a malware removal specialist will guide you in checking and cleaning your system of any threats.

     


  8. Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Protection Event Date: 8/3/20
    Protection Event Time: 5:04 PM
    Log File: 3cedf7bf-d5d5-11ea-8a1f-001a7dda7102.json

    -Software Information-
    Version: 4.1.2.73
    Components Version: 1.0.1003
    Update Package Version: 1.0.27891
    License: Premium

    -System Information-
    OS: Windows 10 (Build 19041.423)
    CPU: x64
    File System: NTFS
    User: System

    -Blocked Website Details-
    Malicious Website: 1
    , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

    -Website Data-
    Category: Phishing
    Domain: www.andreaenglandart.com
    IP Address: 199.34.228.71
    Port: 443
    Type: Outbound
    File: C:\Program Files\Mozilla Firefox\firefox.exe

     

    (end)


  9. 7 minutes ago, matori said:

    REGISTRO DE INSTALAÇÃO NÃO ENCONTRADA

    Quote

    Hosts File Blocks
    ==================================
    Host data:    0.0.0.0 serius.mwbsys.com
    Host data:    0.0.0.0 keystone.mwbsys.com# bloquear acesso do archicad 21 a internet by rei dos torrents

    I see what the problem is.  The following entries must be removed from your HOSTS file:

    Instructions on resetting your HOSTS file can be found in this Microsoft support article.

    Please let us know if the issue is resolved or not.

     

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