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Posts posted by Porthos

  1. 1 hour ago, Peyote said:

    Hey today i download MB free but suddenly i got premium trial 14 days after installation complete, i just want to use MB for scanning only since i have already used avast as my daily antivirus. My question is it fine to use avast free and MB premium trial at same time?



    You can but  use both if you do not plan to get the paid version, Deactivate the trial.

  2. 24 minutes ago, leafry said:

    Hey, I hope this thread isn't dead.

    I just started my free trial and I'm getting this error as well. This is very concerning as I have a LARGE amount of C# on my machine that I actively develop and do not want to have these files constantly get deleted.

    (start a new thread) with examples of the files being detected as anomalous, and we will add them to our database of known good apps.

    Also, If you are a developer, while building your application,  I suggest you exclude the working/building directory from detection via the exclusion settings in Malwarebytes. This since our Anomaly detection might possibly detect some of the files you are building.
    Once the application/project is final and ready to be shared with others, in most cases it won't be detected anymore since it won't be triggered as "anomalous" anymore either.

    In case a "final project" is still detected, please let us know (include the sample), so we can add it to our database of known good apps as well to prevent this in the future.

  3. 59 minutes ago, OrdinarySoft said:

    1PW -Thx. 

    To the Malwarebytes - Did you know that Goggle also tries to enter the "reputation" practice but decline it by advice from the lawyers. When you block my site by someone unknown opinion you should compensate all my no received earnings or prove that "bad reputation" has sense. Are you ready to prove in a court that you ban the site for a reason?

    The program/extension that is blocking you is a BETA and still under development. It is not the main Malwarebytes program.

    Give the devs a time to whitelist and refine the extension.

  4. 1 hour ago, Tovian said:

    I took the drive out of the old (laptop) computer so I could more easily transfer files to the new one. Now I'm having to "rebuild" the old one so it'll take a few more minutes.

    Did you deactivate MB on the OLD computer yet?? I would have done the deactivation first before even taking the old one apart.

  5. 2 minutes ago, Tovian said:

    It seems like there used to be a way to move a MalwareBytes license without having to sing on to anything

    Open MB on the old computer and deactivate after noting the key. You have to be on line with the old computer to do this.

    Deactivate in Malwarebytes product

    1. On your device, open Malwarebytes.
    2. Click on My Account.
    3. Click on Deactivate License button.
    4. In the Deactivate License window, click on Yes button to deactivate.


  6. 16 minutes ago, davew1987 said:

    There's nothing from malwarebytes in my spam folder. Is there any way to find if I mis keyed my email address?


    You can try the following

    If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 

    If that does not you log in and see your key than do the below.

    Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

  7. Malwarebytes

    -Log Details-
    Protection Event Date: 8/10/19
    Protection Event Time: 11:32 PM
    Log File: 2a06d8c4-bbc7-11e9-b5dc-4439c43a4aa3.json

    -Software Information-
    Components Version: 1.0.628
    Update Package Version: 1.0.12163
    License: Premium

    -System Information-
    OS: Windows 10 (Build 18362.267)
    CPU: x64
    File System: NTFS
    User: System

    -Blocked Malware Details-
    File: 1
    Malware.Generic.4205265137, C:\Users\SAPC Upgrades\AppData\Local\NVIDIA\NvBackend\Packages\000063ef\DRS update.18761999.exe, No Action By User, 1000000, 0, 1.0.12163




    DRS update.18761999.exe.zip fp_tracker_2019-08-10_Forum_83ffa888-ba73-11e9-9b34-4439c43a4aa3.zip

  8. 18 minutes ago, SPDIF said:

    You have a site with them and they ask you to use their software for cleaning up? That is very strange and it smells as fraud for me.


    Securi is a well known website cleaning company. Any can use their website scanner to test their site and find out if it is infected/blacklisted.

    Using their service to clean is not free.

    For example Malwarebytes.com https://sitecheck.sucuri.net/results/malwarebytes.com

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