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tsi2quick

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Everything posted by tsi2quick

  1. My mother in law has an infected laptop and I'm trying to clean it. Very aggravating virus/malware. I have put malwarebytes onto her desktop via a usb drive as it will not allow me to get on the internet. However, the virus will not allow me to run the .exe file either. I tried renaming the file and that did not work. I also tried putting HijackThis and ComboFix onto the computer and it blocks both of those from running. Sooooooooo aggravating. I tried researching before posting and saw where installing the System Process Killer application to find the process and kill it would work, however I could not identify it running. It's weird because I was able to take that program off the usb drive and get it running on the desktop but not malwarebytes. I have searched more but can't find out how I can get malwarebytes to actually install on the computer. Any help would be GREATLY appreciated!
  2. My mother in law has an infected laptop and I'm trying to clean it. Very aggravating virus/malware. I have put malwarebytes onto her desktop via a usb drive as it will not allow me to get on the internet. However, the virus will not allow me to run the .exe file either. I tried researching before posting and saw where installing the System Process Killer application to find the process and kill it would work, however I could not identify it running. It's weird because I was able to take that program off the usb drive and get it running on the desktop but not malwarebytes. I have searched more but can't find out how I can get malwarebytes to actually install on the computer. Any help would be GREATLY appreciated!
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