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Posts posted by Beenthere

  1. 15 minutes ago, 1PW said:

    Hello @Beenthere:

    Hopefully the additional data you have provided will allow for a successful analysis.  While waiting for an update from the team, please sequentially follow the steps within the Uninstall and reinstall using the Malwarebytes Support Tool document.  This is the equivalent of a Malwarebytes for Windows clean install.

    Thank you again for your valuable cooperation.

    Huh, interesting.

    Before reading your reply, I uninstalled Malwarebytes normally through add/remove.

    Installed again, did a scan, again it took 6 minutes.

    Now I re-installed with the support tool, and the scan took 3m15s

    I guess things are back to normal.

    Thank you for all your help.

  2. 1 hour ago, 1PW said:

    Hello @Beenthere:

    Thank you for the valuable attached threat scan reports.  Yes - the difference is apparent.

    To provide additional data for staff/devs, please read post #2 above in this topic and select/expose the hidden procedures just beneath "technical issues".

    Please sequentially follow those hidden procedures to include attaching the mbst-grab-results.zip archive file in your next reply.

    Thank you.

    There you go


  3. 8 hours ago, exile360 said:


    This is most likely because of limitations in the scan engine used for VirusTotal.  The actual desktop product has many more features and functions and updates much more frequently (if connected to the internet) than the build in use on VT.  It is also quite possible that the build on VT has not yet been updated with the latest engine included in the recent 3.8.3 release of Malwarebytes which would definitely impact what it can and cannot detect even if the signatures/databases are the same between the two as nearly all Malwarebytes releases include detection/engine enhancements which are not backwards compatible with older engines/releases (older versions/engines will simply ignore new threat signatures that they are not coded to use/understand resulting in lower detection rates).

    I see.

    Thank you.

  4. Hi

    Potplayer autoupdated itself few days ago.

    I now did a scan with Malwarebytes and it found this (it was in temp folder but I transferred it to another folder so i can copy on a virtual machine)



    I did a full scan with Malwarebytes, it found nothing.

    Then, tried installing the above mentioned .exe (thought that the adware skipped my system because it was an autoupdate), on a virtual machine and there was no adware in the installer for checking/unchecking except for the last step shown below



    Now this OpenCodec has been with PotPlayer for a while, and I don't think that's the culprit.

    I read this but while installing I wasn't asked for McAfee webadvisor or any other similar thing.

    I did a fullscan on the virtual machine, Malwarebytes found nothing.


  5. 9 minutes ago, exile360 said:


    I'm honestly not certain if it does or not, though I do know that it does scan Chrome's preferences for malicious plugins/extensions and the like.  I'll have to check with the team to see if it checks the notifications/allowed list or not and will request that it be added if possible if it turns out that it does not.

    If you have any further suggestions please don't hesitate to let us know.


    Google Chrome had no bad plugins/extensions, I checked them manually too.

    I think it doesn't scan. This is the second time I'm cleaning a computer "infected" with bad sites allowed in Google Chrome notifications and the scans were clean.

    I doubt that MWB and ADW both times missed these. Too bad I didn't remember the sites. If I come across a similar "infection" again, I'll make sure to post it here.

  6. Hi

    So I was called up by my uncle, telling me he had annoying and nasty pop ups when using Google Chrome.

    I used my usual, Malwarebytes and AdwCleaner and they came up clean but the ads were still showing up.

    Turns out, in Google Chrome notifications there were bad sites allowed. Removing them from the allowed list got rid off the annoying ads.

    Does Malwarebytes and AdwCleaner scan the notifications part of Google Chrome or not?

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