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kevinf80

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Everything posted by kevinf80

  1. Why do you believe it to be Malware, VirusTotal does not suggest that idea..
  2. Hello halorax and welcome to Malwarebytes, Upload a File to Virustotal Go to http://www.virustotal.com/ Click the Choose file button Navigate to the file c:\windows\system32\GfxValDisplayLog.bin Click the Scan it tab If you get a message saying File has already been analyzed: click Reanalyze file now Copy and paste the URL address back here please. Repeat the above steps for the following files Thank you, Kevin.
  3. Hello luigiv and welcome to Malwarebytes, Can you attach the last three RTP logs please. To get the RTP Detection log from Malwarebytes do the following: Open Malwarebytes.... Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the RTP Detection log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Text file (*.txt), then name the file and save to a place of choice, recommend "Desktop" then attach to reply Thank you, Kevin..
  4. Hello AWW7, That log looks perfect, you should be good to go now... Regards, Kevin.
  5. Hiya AWW7, Yes these are the final steps... Download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. Please attach that file to your next reply. Next, 1. How to create strong Passwords - https://www.howtogeek.com/195430/how-to-create-a-strong-password-and-remember-it/ 2. How to keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download 3. Keep your Operating System upto date and current - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 4. Answers to Security Questions and Best Pratices - https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/ 5. Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ 6. Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Take care and surf safe Kevin...
  6. The files are very safe, they are locked in FRST quarantine folder. Windows Defender shows an error because it cannot unlock them for removal even though it has identified them as a threat. Obviously as they are locked they cannot do any harm to your system....
  7. Yep they are ok as they are already in FRST quarantine folder... Any other issues..?
  8. it must be there for a reason..? I use Aomei Partition manager pro, the free version is adequate for your needs and much easier to use. https://www.aomeitech.com/pa/standard.html See if you can do what you want with Aomei.
  9. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you
  10. Hiya lori, Logs are clean, continue to finish up: Download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. Please attach that file to your next reply (Not compulsary). Next, 1. How to create strong Passwords - https://www.howtogeek.com/195430/how-to-create-a-strong-password-and-remember-it/ 2. How to keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download 3. Keep your Operating System upto date and current - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 4. Answers to Security Questions and Best Pratices - https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/ 5. Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ 6. Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Take care and surf safe Kevin...
  11. The majority and all elements of smadav were removed with FRST fix.... Run again to make sure all is ok.. Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt"
  12. Hiya lori, How does your PC respond now, any remaining issues or concerns..? Thank you, Kevin.
  13. Hello KietTran, There is no evidence of any malware or infection showing in your logs.... Thank you, Kevin
  14. Hiya lori, Thanks for the logs and the information update, continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system.... https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply... Thank you, Kevin. fixlist.txt
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