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kevinf80

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Everything posted by kevinf80

  1. Hello Doghead and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options"
  2. Hiya Mcruz_20, Thanks for those logs, continue: Use the instructions in the following link to reset Chrome: https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ Let me know if that makes any difference to the way Chrome now works... Thank you, Kevin...
  3. Hello Wombleto and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options
  4. Yes you can delete previous frst text files if you want... Regarding the alert from your Chrome and Opera browsers, well that fact is basically true; thats why we have security installed to stop sniffer connections, redirects and hacks. They may also be trying to get you to buy a VPN...
  5. Hiya Mcruz_20, Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Your PC should reboot when FRST completes the fix...
  6. Can you run Chrome in "Guest" mode, that way all extensions are disabled. Do the extra tabs still open...?
  7. Hiya Outernaut, Is the original issue with Chrome still the same, you open to a blank home page then other tabs open very shortly after.. Run chrome incognito and see if the issue clears.. https://www.howtogeek.com/137466/how-to-always-start-any-browser-in-private-browsing-mode/ Thanks, Kevin
  8. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  9. You`re very welcome varun, comeback anytime... Regards, Kevin..
  10. Hiya varun, Good to hear Malwarebyte has been installed correctly for you. Do the following to remove FRST... Right click on FRST here: C:\Users\dell\Desktop\FRST.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST to uninstall That action will remove FRST and all created files and folders... Next, Read the following links to fully understand PC Security and Best Practi
  11. Hello verun, Thanks for those logs, no obvious malware or infection present. I can see that malwarebytes has been installed, although not successfully. Try the following: Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here
  12. Hello varun and welcome to Malwarebytes, Run the following: Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off t
  13. Hello Mcruz_20, Thanks for those logs, sophos does not produce a log when system is clean. AdwCleaner is basically an adware and bloatware removal tool... Sophos AV tool finds and removes all types of malicious software on your computer—including viruses, spyware, rootkits and fast-spreading worms such as Conficker etc... How is your PC responding now, any remaining issues or concerns.. Thank you, Kevin
  14. Hello lilmama59, Thanks for those logs. I want you to male a clean install of Firefox, see if the blocks cease when completed.. Make a "Clean" install Firefox: Use the following link for instructions how to back up your bookmarks, same link can be used to import saved Bookmarks: https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer To manage Passwords :- https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import Next, Remove all synced data from Firefox to stop possible
  15. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  16. Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks
  17. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  18. Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks
  19. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  20. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  21. Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks
  22. Hello Gotko and welcome to Malwarebytes, Continue with the following: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait
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