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kevinf80

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Everything posted by kevinf80

  1. Hello AndyCY and welcome to Malwarebytes, Continue with the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Clsoe out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on
  2. Hiya WenM, Not good, ok the only way back now is to Refresh your system. Windows will be reinstalled, you will not lose any personal files, pictures, videos, music etc.. You will lose any software that did not come with your PC or was not downloaded from the Windows app store... Remove usb device, boot to RE as you`ve done previously it should open to the "Choose an Option" window.... From that window select "Troubleshoot" from the next window select "Refresh your PC" follow the prompts from there, make sure to keep personal stuff... You should now be able to boot to normal
  3. Download attached fixlist.txt file (end of reply) and save it to the USB stick you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Access FRST as you did to get the log, press the Fix button just once and wait. The tool will make a log on the USB stick (Fixlog.txt). Please post it to your reply. Reboot your system, see if it will now load windows correctly.. fixlist.txt
  4. Access FRST exactly as you did to get the log, when you have FRST open do the following: Run FRST one more time: Copy/paste the following exactly as written in the edit box after "Search:". rpcss.dll;User32.dll Click Search Files button and post the log (Search.txt) it makes to your reply. Post that log...
  5. Hiya WenM, Very odd, the first action of the FRST fix was to make sure System Restore was active, if not then make it active. Then create a restore point.. Maybe the infection had some kind of trap door to kill off your system during removal... Not really sure. Please download Farbar Recovery Scan Tool from here: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ save it to a USB flash drive. Ensure to get the correct version for your system, 32 bit or 64 bit... Next, Access the RE again. Windows should open to the "Choo
  6. Hiya WenM, When you access the RE Windows should open to the "Choose an Option" window.... From that window select "Troubleshoot" from the next window select "Advance Options" from there you should see the following: Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt As FRST will have created a restorepoint select "System Restore" from there follow the prompts to restore back to FRST restore point... Let me know if you can
  7. Hiya WenM, After trying to boot 3 times your system should start to the Recovery Environment, does that happen..? I`ve unmarked solution option for you... Thanks, Kevin
  8. Hiya macholav, How does your system respond now, any remaining issues or concerns...? Thank you, Kevin
  9. Hiya WenM, Never came across that model, the generic instructions for Lenovo laptops follows: Turn off your computer and disconnect the ac power adapter. Turn on your computer. Press F1 to enter lenovo Setup when the lenovo logo is displayed. Select Config -> Power. The Power submenu is displayed. Select Disable built-in battery. Click Yes in the Setup Warning window, then the computer turns off automatically. Wait three to five minutes to let the computer cool. To turn back on later use same instructions but use "Enable" option.. After that with
  10. There should be a means of isolating the battery, what is the make and model... What i`ve asked you to do will clear the memory and may help..
  11. Hiya WenM, There was nothing in the FRST fix that would stop your system from booting, so not really sure what has happened there... Can you hard reset the PC, that is power off. When powered remove the power source. Cable for PC, cable and battery for laptop. When that is completed hold in the start button for at least 30 seconds. When that is complete reinstate powe sources and reboot.. Any change..? Thanks, Kevin
  12. Hiya macholav, Thanks for those logs, you`re system is heavily infected and the cause is very obvious. Do yourself a favour and stop downloading and installing cracked software, you will always be at risk when using P2P software to access dodgy sites.... Continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use o
  13. Hello WenM and welcome to Malwarebytes, Continue with the following: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix b
  14. Hiya @AdvancedSetup Never new Malwarebytes used that software. I use that to check out info from logs, IP`s, Domains, etc... freeky... Cheers, Kevin..
  15. Hello macholav and welcome to Malwarebytes, Continue with the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Clsoe out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click
  16. Hiya JohnSmith123, Thanks for those logs, have you also ran FRST, can I see those logs.. Thank you, Kevin..
  17. Hello JohnSmith123 and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Scroll down to "Scan Opt
  18. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  19. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  20. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
  21. Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks
  22. Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks
  23. Hiya Kinsley, It will probably need an admin guy to take this up, hopefully @AdvancedSetup will reply to you soon.... Apologies I cannot help, its outside of my remit... Regards, Kevin..
  24. Hiya Kinsley and welcome to Malwarebytes, Which version of Malwarebytes did you try to install, as you are running Windows Server 2016 you should use Malwarebytes Endpoint Protection.. Thanks, Kevin..
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