Input Overload

YoKenny1, do you think i am some kind of fool? I have visited & lived in countries all over the globe with my work & for enjoyment. In your post you are inferring I am some kind of cretin who has just acquired internet access yesterday. Just because I have only posted a few times on this forum does not mean I am not a regular poster/moderator on other forums with very cosmopolitan member lists. I have been on the net since just about day one. I yet have to see which post(s) you found or anyone else for that matter found offensive - Please point them/it out to me. The post by you to which I am replying regarding myself is demeaning & you have made assumptions about me without knowing anything about me whatsoever. Some forums I post on would not put up with some of the replies by 'Malwarebytes Helpers' give & would be barred after a warning. This is the worst forum regarding technical issues for rudeness & demeaning posts by people who ought to know better I have ever joined. I am a

Buttons, if you take the time to read the post I made yesterday all will be revealed, from the beginning to the end, the UK BB fiber supplier ISP Virgin Media I know will certainly be interested in this issue. And I have never been anything other than calm, so don't try the Psycobabble on me. If Malwarebytes choose to see this as a none important issue that is their businesses. I have simply put the truth down in a calm & logical manner. I do find replies on this forum to be often abrupt, and bordering on rude & certainly not in a manner that one would put things in a face to face meeting.

This post was started as simply informative as is my post. It's the 'We don't care we have other fish to fry/bad luck get a refund' attitude that has caused bad feeling. A few weeks ago I pointed out to the Chinese company 'Wise' that Malwarebytes were blocking their IP. They were not a malicious site, but sites hosted by the same company were. The reply's on this site to a person who was struggling to write English (Mandarin Chinese is by far the most widely spoken language) were to say the least curt & to be honestly frank rude. Which surprised me somewhat because of this I privately helped them (Wise FOC) out with English & so they could understand the blunt replies. The attitude of 'helpers' on this site is enough for me to desist using Malwarebytes software & to stop any further recommendation until Malwarebytes helpers get a civil tongue in their heads. Any inflammation as I see it has been caused in this thread at least not by the original posters but by Malwarebytes helpers. I think as time passes this 'slowdown' issue is bigger than you helpers realise. It has caused me some headaches & Virgin Media too who will in two days get a registered post letter referring to this issue & a link to this site. I suppose this post is sufficient to get me banned, but to be honest I really don't want to be associated with such rude & uncaring people anyway, so i wont be posting again. Paul UK

This problem must have cost Virgin a fortune in engineers time & to be frank your attitude to this issue is deplorable.

I had Virgin Media 50 Meg Bit fiber service installed a few months ago as an upgrade from 20 which I had no problems with. At that time I had a different desktop PC I had built myself. I had a problem that after re-booting the PC & 'Modem' I could get 50 Meg Bit or around 6 meg a second, however after a minute or so this would slow to around 25 and stay there until the next re-boot. I had several engineers out who replaced the cable in the cabinet & the equipment at the local node to no avail, tried attenuators & much more. The more we looked into the issue, the more it looked like for some reason I was being throttled by Virgin to around 20 which was then rock solid around 20 until a reboot of the 'Modem' & PC. (Traffic shaping is not done on the 50 Meg service.) The PC had a built in network chip so I tried two different chip-set network cards with the same result. I upgraded the CAT5 cables to CAT6. The Virgin team were very helpful & we pinged just about everyone in the known universe with zero packet loss, no jitter, and a fast response, a perfect line result. Several of the engineers said they had encountered this identical issue but were baffled by it as I have a better line stats than Richard Branson. The issue looked like I was being throttled by their network more & more. A few months ago bought a new DELL 4 core desktop with exactly the same results which put the Virgin team more onto the fact it was their network problem. After replacing the' Modem' last week to no avail I had a think (Revelation) & disabled all start up AV, Anti-Spyware etc & re-introduced them one at a time after a re-boot. With none on the result was a constant 52Meg Bit & I downloaded large 3 GIG files from Blue Yonder at 5-6 meg a second. As I replaced the various start up programs one at a time things were fine until I introduced Malwarebytes full edition which now has IP blocking. Straight away the speed fell over minutes to around 20-25. I removed all but Malwarebytes and still got 20-25. Un-ticking the IP blocking solved the issue until the next re-boot when IP blocking was re-introduced by the Malwarebytes program. I have since removed all traces of Malwarebytes & get 50+ Meg Bit day and night now for some weeks. I have tried my PC at two other neighbors houses on 50 Meg Bit with identical results. Throughout the Virgin team gave a fantastic service, although I dare not tell them that the issue was with my PC's as one of the first programs I installed on my new DELL was Malwarebytes, so an anonymous letter might be the answer :-) As far as I am concerned the issue is sorted but I wonder if anyone else has a similar issue as installing Malwarebytes on a brand new DELL laptop & two oldish latitudes which gave almost identical results. The problem does not occur on the Virgin fiber 20 or 10 Meg Bit install.