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storks

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Everything posted by storks

  1. Hi Baz, Good to hear from you again, I thought you had vanished into the ether. No strange behaviour apart from the random disconnection from the router. If this means that my computer has been disinfected, thanks very much and I hope your help will not be required anytime soon. All the best.
  2. Hi Baz, Since making the AVZ quarantine file, I think, my bluetooth program seems to have crashed. I have it in order to be able to use a wireless headset with VOIP applications. It uses a USB dongle to broadcast the signal which is no longer recognised by windows when plugged in. When the program is installed, a shortcut to "My Bluetooth Places", from where the settings etc can be configured, is placed on the desktop. This shortcut no longer works and right. I have tried un/reinstalling the program with no effect. It is currently uninstalled. I am also having problems with my computer randomly disconnecting from the router, although this a longstanding problem and I wonder if there is anything that can be done to stop this. All the best.
  3. Hi Baz, Thanks for getting back. I have run the 2 scripts you posted and the resulting .zip file is attached. Incidentally, the "Connessione Predefinita" icon that was sitting in "My Computer" has changed from being a named icon to being an unamed generic file symbol which, when right clicked on, opens a small window with the options to cut, create a shortcut or delete. I haven't yet done so but my inclination is to try deleting it. I am interested to know how this change has happened. All the best. quarantine.zip
  4. Please excuse my wittering, I now realise that the reason another expert is helping me is that this topic has been moved to a different forum. Anyhow, looking forward to your reply. Cheers.
  5. Hi Baz, Apologies for addressing you by the wrong name in my last post, I just read the message without reading who actually posted it. I hope you are not too offended, there was none intended. In fact, it,s nice to know someone else is taking an interest in my problems.
  6. Hi Fatdcuk, DDR seemed to give up the ghost without producing anything. I've executed the AVZ scan and attach the zipped file here. Hope to hear soon, cheers. virusinfo_syscure.zip
  7. Hi fatdcuk, Well, I downloaded the dds.scr utility and ran it and no report has yet popped up. It's been running for half an hour so far and should have produced after three minutes or so, according to the information that appeared briefly at the start. Perhaps I need to disable those script blockers. I await further instructions. I will leave DDR running in the meantime.
  8. Hi fatdcuk' Okay, should I look in HJT/malware removal forum for your next posting? I'm not sure what a script blocker is or where I would find one and disable it. Please excuse my ignorance.
  9. Hi fatdcuk, looks like all is well after removal of diseased files and reboot, fingers crossed. So...... ready for the next step.
  10. Hi fatdcuk, Whoops, looks like I forgot to attach the logfile. Find it below. mbam_log_2010_03_08__19_03_25_.txt
  11. Hi fatdcuk, I performed a dqs with updated MBAM and the number of detections is drastically reduced. I've attached the logfile. If you consider that my computer could still be infected, can you advise me as to the action I can take to verify one way or the other. Incidentally, the reason I first got involved here was because I was using the Kaspersky forum to try to get rid of a suspected dialer, which has been sitting in "My Computer" for several years. It is called "Connessione Predefinita" and seems to to be very difficult to be rid of, having googled it. I understand that it does not pose a threat as long as I am using an ADSL Router to connect to the internet, but I would like to remove it from my computer. Any ideas? Thanks again for your continuing attention and work to and on my case.
  12. Hi fatdcuk, I have just checked and MBAM is, indeed, in its default folder; Program Files. Patiently awaiting your reply.
  13. Hi fatdcuk, I have attached a copy of the logfile which I saved from the scan but this is no different from the logfile I posted in my first post except it contains 2 fewer objects, presumably because it was a quick scan. I don't see how this will provide any further useful information than you have already but here it is anyway. Thanks for your support. mbam_log_2010_03_08__00_32_56_.txt
  14. Hi fatdcuk, I have completed a quick scan and just need to know how to post the results.
  15. Hi fatdcuk, I ran a System Restore which I accessed via the Windows key + r and typing the code into the Run window, as advised in the Kaspersky forum, from where I was first advised to use your product. My system is back to its old self minus the threats MBAM identified of course. I am willing to provide a report from a developers scan, but when I enter the code, a window appears saying Windows cannot find mbam.exe. I have updated to the latest version of MBAM. So what now? Thanks for your help so far and I fully accept that you are not a sham setup and apologies for my earlier, albeit only slight, suspicion.
  16. Hi fatdcuk, It ain't getting any better.The All Programs field is also disabled so won't open the window. I usually initiate a System Restore via the Help and Support icon in the Start menu but this doesn't work either. I don't know how else I can navigate to it. I have tried everything I can find in Control Panel and in Program Files. Thanks for your continuing, hopefully, support.
  17. Hi fatdcuk, Thanks for response. When I go to Quarantine, there is nothing to restore and, therefore, no Restore All option open. I guess this is because I took the remove infected objects option after the original scan. I can't generate a developers report because the Run facility in the start menu has been disabled along with most of the others. HELP!!!
  18. Hi Noknojon Thanks for your response. I have tried everything you suggested and performed a quick scan. I was never sent a license, as I only downloaded the free version, so can't set Protection or Register. Nothing has changed and my computer is still in the messed up state to which it was rendered after performing the first disinfection process with MBAM. The fact is, I still have a big problem which only appeared after downloading MBAM. The only shortcuts in the start menu that still work are My Pictures, My Music, My Computer although this has lost its name and is just called folder, Control Panel and Connect To. I can't access Set Program Access and Defaults, Help and Support, Search or Run utilities on the right-hand side of the Start menu and there is just a black area on the left-hand side where there were a number of shortcuts previously. Can you suggest any way that I can restore my computer to its former state. I am beginning to suspect that MBAM has created this situation in order to get me to buy the Full Version. I so hope this isn't true. I REALLY NEED SOME HELP HERE!
  19. I downloaded Malwarebytes yesterday, ran a scan and selected the remove selected items option for all the identified infected objects. When my computer restarted, I found that all the shortcuts in my toolbar and start menu are gone. The 'All Programs' list in the start menu has gone. I have tried to open the 'Help and Support' window in the start menu to restore my computer to a point before the scan but when I select the H&S icon, a window appears saying 'Windows cannot create a shortcut here. Do you want the shortcut placed on the desktop instead?'. The consequent shortcut doesn't work. Many other things have been changed. The only way I can find to access the internet is to select the Support option in my Kaspersky Security Centre which, incidentally, MBAM had switched off. I kept a copy of the log from the scan which I have attached to this message. Please Help me to get my computer back to it's former state. mbam_log_2010_03_07__09_45_51_.txt
  20. Thanks for that Firefox, I only had to downoad the utillity and the scan is now running.
  21. I just downloaded and tried to run Malwarebytes from my desktop shortcut but the above error code pops up every time I try to launch. Would appreciate some help.
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