hi, my laptop was recently infected by fakealert-ma.gen. alongwith that i also got infected by drguard. the mcafee i had was not able to remove the infection. i went to different forums and tried everything starting from spywaredoctor, spybot, etc., but was not able to remove the infection since non of them was running on my laptop. i was not able to log on to malwarebytes.org from my laptop and hence could not download malwarebytes. atleast i did the system restore to an earlier date that helped me to get rid of drguard but got stuck with fakealert-ma.gen. i used another computer to download malwarebytes and installed on my comp. though it started the installation, i got an error code of 732(12007,0)..... i assume that is related to update. i ran the full scan and removed whatever came up during scan. now i am no more having the fake pop ups ... thanks to malwarebytes. my problem now is are - - MBAM does not update (even manual)- error code 732(12007,0) - cannot log on to malwarebytes.org- shows error server not found - not able to install windows updates - shows error connection timed out my internet connection is working properly and i am able to open most of the sites without any problem. i checked the host file and did not find any additional entries blocking these sites. i went through the various topics pinned to this forum (should have done it earlier, nevertheless) did download and run the Process Explorer but could not figure out which one i need to kill, if at all i have to. i am attaching the screen shot of process explorer. can someone plssssssss help me out. i am not even sure whether my laptop is cured B) . I do not know much about computers and i am very scared to try anything else out B) . thanks in advance kapila ePowerSvc.exe.txt