timmy

Thanks Mieke Verburgh for all the support. MBAM runs on my system now.

HijackThis doesn't run even if it is renamed as firefox.exe. So, what next ?

Yes. C:\WINDOWS\jhbcr.foj file is present.

Yes. Malwarebytes deleted whatever it found & then the system was rebooted before trying HJT. Now, again, I can't run Malwarebytes using the installer that you gave yesterday. Winlogon.exe quits even before displaying the menu to perform scan.

I could run mbam after copying the database from the other system. It cleaned 9 objects. Only quick scan was performed. I've attached Malwarebytes log here. I still have trouble installing HJT. HJTInstall.exe exits immediately after starting. Thanks mbam_log_2010_02_25__14_57_59_.txt

May be, I was not clear in my previous mail. winlogon.exe asks whether you want to download the updated database ? If I click "Yes", it tries to connect to malwarebytes.org & then exits with error code - 732 (0,0)]. It doesn't even open the screen that has an option to scan. If I don't select the option to update the database, winlogon.exe exits with the error code - 716 (2,0) - "The system cannot find the specified file". So, I cannot run any scan in both cases.

I could download the version of malwarebytes that you mentioned in another system. I could run the file JdYYr9R8j.exe & it created mbam-installer directory. But, when I executed winlogon.exe, it asked whether to update the database. After clicking yes, it showed another screen about connecting to malwarebytes.org. After that, it resulted in an error - Error code - 732 (0,0) Thanks

I'm not able to go to the link that you mentioned to download another version of malwarebytes. Can you please check the link ? Thanks

>> First I want to know for sure if this is an association hijack or not. >> Can't you open any programs at all? Do they all exit? To answer your above question : I can run many other programs except antivirus softwares. I've been using the system like this for the last couple of months for video editing. Things were fine though I could not load antivirus stuff. Even now, I can continue to do video editing stuff. I could browse the net as well. But, internet goes off frequently. I'll try to load the version of malwarebytes that you gave in the above mail now & let you know. Thanks Sandhya

Changing mbam.exe to mbam.scr results in an error after running the .scr file - Error code : 700 (0,0)

DDS is not creating any log in my system. It just exits immediately. mbam-setup.scr seems to work. Do you want me to change mbam.exe to mbam.scr as well ?

mbam-setup.com doesn't work even in safe mode. When I change firefox.exe to firefox.com, it doesn't work. Is it possible to run mbam at all on my system ? Thanks

When I change mbam-setup.exe to mbam-setup.com, it just starts & exits immediately without even going to language selection. If I change it back to .exe, it starts & goes to language selection screen. Thanks

Hi MBAM is installed on my laptop with Windows XP. When I run MBAM, it closes within a few seconds even before quick scan starts. Here are some of the things that I tried as per the pinned topics on this forum : 1) Renamed mbam.exe as winlogon.exe. It still exits within a few seconds after starting winlogon.exe. 2) Installed "Avira AntiVir Personal"- It doesn't work on my laptop. 3) Tried the following things as per the pinned topic - "I'm infected - What do I do now?, Please follow these instructions to clean your system" - Disabled CD-ROM Emulation Software - Tried to run DDS after disabling script blockers - dds.scr just starts & exits without creating any .txt files - Tried to run GMER - It scans for a while & exits automatically. So, I couldn't save any logs. After a while, system crashes (only after running GMER). 4) Tried the following things as per the pinned topic - "Procedures to help resolve issues preventing MBAM from running" MBAM won't run(Fix), SystemSecurity MB won't run(Fix) - Total-Security (FakeAlert) MBAM wont run (Fix) - av360 (Fakealert) MBAM wont install or will not run. - CLB Rootkit driver=TDSS/Seneka/GAOPDX/UAC I could not load other antivirus tools also. I keep getting disconnected from the internet though the DSL router is stable. System needs a reboot to reconnect to the net. System is pretty stable otherwise. I can't upload logs from DDS or GMER since they did not run successfully on my system. Can you please help ? Thanks.

Hi MBAM is installed on my laptop with Windows XP. When I run MBAM, it closes within a few seconds even before quick scan starts. Here are some of the things that I tried as per the pinned topics on this forum : 1) Renamed mbam.exe as winlogon.exe. It still exits within a few seconds after starting winlogon.exe. 2) Installed "Avira AntiVir Personal"- It doesn't work on my laptop. 3) Tried the following things as per the pinned topic - "I'm infected - What do I do now?, Please follow these instructions to clean your system" a) Disabled CD-ROM Emulation Software Tried to run DDS after disabling script blockers - dds.scr just starts & exits without creating any .txt files c) Tried to run GMER - It scans for a while & exits automatically. So, I couldn't save any logs. After a while, system crashes (only after running GMER). 4) Tried the following things as per the pinned topic - "Procedures to help resolve issues preventing MBAM from running" MBAM won't run(Fix), SystemSecurity MB won't run(Fix) - Total-Security (FakeAlert) MBAM wont run (Fix) - av360 (Fakealert) MBAM wont install or will not run. - CLB Rootkit driver=TDSS/Seneka/GAOPDX/UAC I could not load other antivirus tools also. I keep getting disconnected from the internet though the DSL router is stable. System needs a reboot to reconnect to the net. System is pretty stable otherwise. Is it possible to get help from this forum ? Thanks.