So, I've been trying to get rid of XP Antivirus Pro 2010 ALL DAY LONG. I've downloaded Malwarebytes, renamed it, run in safe mode... Any time I try to install it av.exe starts up. This is definitely the problem. I went to http://forums.malwarebytes.org/index.php?s...amp;#entry35969 and I do not have TDSSserv.sys. I am STRUGGLING, haha. And, this is sad because I'm fairly tech savvy and have NO IDEA how this got onto my computer. Please, help! Here's my HijackThis report. I see av.exe in there, but everytime I close it, it just pops back up. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:50:51 PM, on 2/21/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16981) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\IDT\WDM\STacSV.exe C:\WINDOWS\Explorer.EXE C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\QUALCOMM\QDLService\QDLService.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\WINDOWS\sttray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\AESTFltr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\igfxtray.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\HPQ\HP Connection Manager 1.1\bin\gbxapp.exe C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe C:\Program Files\Skype\Phone\Skype.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\AVG\AVG9\avgemc.exe C:\Program Files\HPQ\HP Connection Manager 1.1\bin\mdvsrv.exe c:\program files\hpq\hp connection manager 1.1\bin\gbx4log.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\Documents and Settings\Owner\Local Settings\Application Data\av.exe C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.Yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005 O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [iDTSysTrayApp] sttray.exe O4 - HKLM\..\Run: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [coreworks] "C:\Program Files\HPQ\HP Connection Manager 1.1\bin\gbxapp.exe" runatstartup O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe" O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - Global Startup: Bluetooth.lnk = ? O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: HP Connection Manager Service (mdvsrv) - HP - C:\Program Files\HPQ\HP Connection Manager 1.1\bin\mdvsrv.exe O23 - Service: Qualcomm Gobi Download Service (QDLService) - QUALCOMM, Inc. - C:\QUALCOMM\QDLService\QDLService.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe -- End of file - 9254 bytes PLEASE PLEASE ::PLEEAAASSSEEEE:: help! thank you so much!
