IanH

WHoohoo! thanks @ceckelberry Doing the Factory Reset did the trick !

Logs are attached as requested. Thanks for your help BG-Logs_v2.6.0_2023-04-17_14567.txt

Fully up to date on all applications and windows updates. Impacts both Windows 10 and 11

Same issue here too. I tried a variety of things to get Chrome back up to speed. The only thing that worked was disabling Browser Gaurd in Chrome For comparison sake, Edge is not having a problem.

they fixed it with a beta of MBAR everything is fine now. Thanks again

Support request submitted. Thanks for your help,

I ran MBAM Cameleon with a full scan and the results came up clean BUT I still cannot run MBAM in normal mode Results for the full scan in Cameleon mode below: Malwarebytes Anti-Malware 1.65.1.1000 www.malwarebytes.org Database version: v2012.11.13.09 Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 :: AMD [administrator] 11/13/2012 9:20:45 PM mbam-log-2012-11-13 (21-20-45).txt Scan type: Full scan (C:\|Z:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 414527 Time elapsed: 1 hour(s), 42 minute(s), 42 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)

I download and ran mbam-clean.exe and then re-started my computer. I disabled my antivirus (AVAST) and then downlaoded and installed MBAM once more. MBAM, (run in normal mode) will not update and terminates during the update process.

Yes. I download and installed a fresh version of MBAM and it still won;t run or update. As before I was able to run it in Cameleon mode but it has also found nothing.

Ran this and there were no threts detected. As there was no report there was nothing to save and nothing to paste here.

sorry I posted it twice... As noted above I will not be able to repond until Tuesday. Thanks for your help

Farbar Service Scanner Version: 07-11-2012 Ran by Ian Harrop (administrator) on 08-11-2012 at 05:10:01 Running from "C:\Documents and Settings\Ian Harrop\Desktop" Microsoft Windows XP Home Edition Service Pack 3 (X86) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo IP is accessible. Yahoo.com is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Disabled Policy: ======================== Security Center: ============ Windows Update: ============ Windows Autoupdate Disabled Policy: ============================ File Check: ======== C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit C:\WINDOWS\system32\netman.dll => MD5 is legit C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit C:\WINDOWS\system32\srsvc.dll => MD5 is legit C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit C:\WINDOWS\system32\wscsvc.dll => MD5 is legit C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit C:\WINDOWS\system32\wuauserv.dll => MD5 is legit C:\WINDOWS\system32\qmgr.dll => MD5 is legit C:\WINDOWS\system32\es.dll => MD5 is legit C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit C:\WINDOWS\system32\svchost.exe => MD5 is legit C:\WINDOWS\system32\rpcss.dll => MD5 is legit C:\WINDOWS\system32\services.exe => MD5 is legit Extra List: ======= aswTdi(10) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4) 0x0A00000005000000010000000200000003000000040000000A00000009000000080000000600000007000000 IpSec Tag value is correct. **** End of log ****

I am not going to be able to work on the computer that has problems for the next few days. As such, when you post your next set of instructions please expect that it will be Tuesday before I can respond. I will repond as soon as I am able. Thanks for your efforts on this, its much appreciated.

Farbar Service Scanner Version: 07-11-2012 Ran by Ian Harrop (administrator) on 08-11-2012 at 05:10:01 Running from "C:\Documents and Settings\Ian Harrop\Desktop" Microsoft Windows XP Home Edition Service Pack 3 (X86) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo IP is accessible. Yahoo.com is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Disabled Policy: ======================== Security Center: ============ Windows Update: ============ Windows Autoupdate Disabled Policy: ============================ File Check: ======== C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit C:\WINDOWS\system32\netman.dll => MD5 is legit C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit C:\WINDOWS\system32\srsvc.dll => MD5 is legit C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit C:\WINDOWS\system32\wscsvc.dll => MD5 is legit C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit C:\WINDOWS\system32\wuauserv.dll => MD5 is legit C:\WINDOWS\system32\qmgr.dll => MD5 is legit C:\WINDOWS\system32\es.dll => MD5 is legit C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit C:\WINDOWS\system32\svchost.exe => MD5 is legit C:\WINDOWS\system32\rpcss.dll => MD5 is legit C:\WINDOWS\system32\services.exe => MD5 is legit Extra List: ======= aswTdi(10) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4) 0x0A00000005000000010000000200000003000000040000000A00000009000000080000000600000007000000 IpSec Tag value is correct. **** End of log ****

Farbar Service Scanner Version: 07-11-2012 Ran by Ian Harrop (administrator) on 08-11-2012 at 05:10:01 Running from "C:\Documents and Settings\Ian Harrop\Desktop" Microsoft Windows XP Home Edition Service Pack 3 (X86) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo IP is accessible. Yahoo.com is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Disabled Policy: ======================== Security Center: ============ Windows Update: ============ Windows Autoupdate Disabled Policy: ============================ File Check: ======== C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit C:\WINDOWS\system32\netman.dll => MD5 is legit C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit C:\WINDOWS\system32\srsvc.dll => MD5 is legit C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit C:\WINDOWS\system32\wscsvc.dll => MD5 is legit C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit C:\WINDOWS\system32\wuauserv.dll => MD5 is legit C:\WINDOWS\system32\qmgr.dll => MD5 is legit C:\WINDOWS\system32\es.dll => MD5 is legit C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit C:\WINDOWS\system32\svchost.exe => MD5 is legit C:\WINDOWS\system32\rpcss.dll => MD5 is legit C:\WINDOWS\system32\services.exe => MD5 is legit Extra List: ======= aswTdi(10) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4) 0x0A00000005000000010000000200000003000000040000000A00000009000000080000000600000007000000 IpSec Tag value is correct. **** End of log ****