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elton

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Posts posted by elton

    Google Chrome asking to Remove Malwarebytees

    in Malwarebytes for Windows Support Forum

    Posted

    16 hours ago, exile360 said:

    If you don't want this new "feature" but still want to stick with a Chromium based browser (i.e. same features/functionality, including plugin compatibility with add-ons from the Chrome web store) then you can use an alternative such as SRWare Iron or Chromium itself (the source upon which Google's browser is based), both of which will function essentially the same except without any of the Google tracking/ad content built into it and without this new "feature".

     

     

    I'd not heard of these browsers before.

     

    So took a punt and installed SRWare Iron … first opinion was that it was okay. Short lived though, as that is now un-responding exactly like Chrome! :(

    Google Chrome asking to Remove Malwarebytees

    in Malwarebytes for Windows Support Forum

    Posted

    Hello frayedknotarts … that is indeed the message I get and I assume the other respondents of this thread. 

    There appears to be no reasoning behind when it will freeze [none that I have found] … it may be 20 minutes after stating chrome or 8 hours later. I've had it when there are as many as 20 tabs open, or when there is 3. It has happened when I'm checking Gmail or when browsing the BBC website or planning a route on maps.  The result is the same, chrome freezes. Downloads fail as a network error, tab switching is impossible.

    Sometimes if left for a while, chrome returns as if nothing had happened … this may take 10 minutes or even a couple of hours. Other times it doesn't unfreeze at all forcing the operator to resort to a restart. Upon restart it states that the browser wasn't closed properly and offers the option to 'restore' tabs. When doing so I get the added tab that displays what you posted.

     

    All very strange and I'm finding that I'm using  MS Edge more and more. Did try Firefox but then was reminded why I took it off in the first place! Hope the Malwarebytes team can find a definitive solution to the issue.

    Google Chrome asking to Remove Malwarebytees

    in Malwarebytes for Windows Support Forum

    Posted

    Just in case others have not seen this, the Chrome freeze may be down to Windows 10. 

    Just read this: 

    Microsoft is working to fix some device freezing and crashing issues with Google’s Chrome browser with the new Windows 10 April 2018 Update. The software maker was forced to delay rolling out its Windows 10 April 2018 Update due to Blue Screen of Death (BSOD) issues last month, and now it’s facing these fresh issues with Chrome and the “Hey Cortana” feature.

    A number of Chrome users have reported issues after installing the latest update, and Microsoft says it’s aware that devices can totally hang and lock up when using the latest Windows 10 update and Chrome. The company is trying to get it fixed in time for next week’s Patch Tuesday on May 8th, but affected users can try the following workarounds:

    1. Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within two seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.

    2. If you’re using a laptop, close and open the laptop lid.

    It’s surprising to see such issues with a popular third-party browser that should have been picked up in Microsoft’s testing of the Windows 10 April 2018 Update. Microsoft has 10 million people signed up to help the company test new Windows 10 updates, although it’s not clear how many actively do so. Either way, the BSOD blocking bug and Chrome freezes should ring alarm bells in Redmond over the software quality of the latest Windows 10 update. Microsoft is planning to more broadly push the update via Windows Update on May 8th, and we’ve reached out to the company to see if this is still going ahead.

     

    Google Chrome asking to Remove Malwarebytees

    in Malwarebytes for Windows Support Forum

    Posted

    15 hours ago, bill_k said:

    From what I've read on some other security software sites, Chrome recently incorporated that feature which after a crash identifies potential 3rd party software installed on the system which may be the cause of the crash. It is not identifying a definitive cause but rather just a possibility. You may have another issue with your system or its installation of Chrome which is causing the instability and it's not necessarily being caused by MB.

    All interesting stuff. 

    Would you care to mention what sites they may be so I can investigate further. 

     

    Real Time Protectionproblem

    in Malwarebytes for Windows Support Forum

    Posted

    Okay, I've finally managed to get the PC restarted. 

    Could not evoke Safe Mode at all .... but it's started. Firstly my Asus motherboard indicated there was a hardware failure [4 beeps] so I've removed all the sata data cables from the hdd's [except the boot SSD] and the pc springs to life!

    Malwarebytes appears working again.

    Now have to figure out which hdd/cable combination is the source of the problem.

     

    Thank you Porthos for your continued assistance.

     

     

    Real Time Protectionproblem

    in Malwarebytes for Windows Support Forum

    Posted

    1 hour ago, vbarytskyy said:

    In case this issue arises again, to make sure we'll have the correct files needed to troubleshoot the problem, could you do the following for me:

    1. Download and extract the attached crash_dumps.zip file
    2. In the folder, double click the crash_dumps.reg file and choose Yes when asked to import
    3. Reboot the computer and attempt to turn on Web Protection
    4. Use your computer as normal
    5. When you notice that Web Protection is not turning on again, please check the following folder %LOCALAPPDATA%\CrashDumps\mbamservice for any files.
      1. If they exist, please zip them up and attach them here. 
      2. If the files are too large, please upload them to www.wetransfer.com

    crash_dumps.zip

     

    Will do. Thanks

     

    Real Time Protectionproblem

    in Malwarebytes for Windows Support Forum

    Posted

    Hi, I have been a premium user for many years and had the latest updates installed but started having a few problems with Real-Time Protection.

    Firstly, Web Protection would not stay On. It kept reverting to Off.

    Following the instructions on another thread, I did an mb-check and ended up uninstalling then reinstalling the program again. This appeared to work and fixed the Web Protection, but now the Exploit Protection cannot be turned on.

    Can you help me please?

     

     

     

    IP Protection SLOW DOWN downloadspeed.

    in Malwarebytes for Windows Support Forum

    Posted

    Having found this thread, I thought I'd add to it rather than set another thread up. If you'd rather I'd set up a seperate thread please feel free to deleting these remarks.

    Hi, I'm getting similar so have decided to take IP blocking off for the moment.

    I am using Vista Home Premium with ISP through Talk Talk.

    Speed with no IP protection 14000kbps

    Speed with IP Protection 2500kbps

    Let's hope you can find a solution.

    General help on using and understanding Malwarebytes

    in Malwarebytes for Windows Support Forum

    Posted

    I have just managed to rid my PC of the dreadful Vista Antivirus 2010 and was particularly grateful for the help I received in acheiving this from all sources.

    Having gotten a clean PC I purchased the full version of MBAM to obtain real-time protection. When I try and access some sites it states that it's going to block it and adds it to the list. Ok, this I understand but I have 2 questions.

    Q1 Having started my PC earlier, I find that a certain website is being blocked namely 213.155.157.34 but I have no idea which website this is. Clearly my PC is trying to get access from a startup but what is it. If I type the URL directly it returns nothing - so is there a way of identifying from the URL what site is?

    Q2 If this site happens to be one that I want access to, is there a way I can add this to an exceptions list?

    Sorry if these seem like really newbie questions but I am just that, a newbie :blush:

    Thanks

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