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Jamin4u

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Posts posted by Jamin4u

  1. Hello,

     

    Please follow the following steps to install our apk.

    (1) Connect your tablet via USB to your computer and enable mass storage or mount the SD card to the computer like you usually do. copy the .apk file into your tablet . It doesn't matter where you put it as long as you remember the location.

    (2) Safely eject your tablet and disconnect it from the computer. 

    (3) Before you can actually install the APK file, you’ll need to tell your device that it can install any apps outside of the Play Store without throwing a fit. You can find this switch in your Settings –> Security –> Unknown Sources. Once this is enabled. you are clear to download this apk

    (4) Locate the APK file, and open it. The Android OS should take over, identifying that the APK file is an app, and ask you whether you’d like to go ahead and install it, all permissions accounted for

     

    Hope that is clear. Thanks

     

     

     

     

    Hi,

     

    I connected my tablet via USB to my computer.  The only choices I have are to set as "Media Device (MTP) and Camera (PTP)".  I chose MTP.  I don't have an SD card so I saved it to internal storage download folder.  I verified the transfer by looking at the file via my computer.  After disconnecting, I went to the download folder and it was empty. Settings > Storage> Downloads shows the 7MB file being in the folder but I can't see it.

     

    Thank You

     

    Edit: I figured out a way to install the APK file.

     

    I emailed the APK file to myself from my computer. 

     

    I downloaded the APK file to my tablet.

     

    When the file download was complete, I was asked if I wanted to install it and I said yes.

     

    Installation complete and working like a charm.

     

    I first tried to open the APK file from the download folder but it showed "can't open file".

     

    I deleted the APK file from the download folder, downloaded it again and said yes when asked if I wanted to install.

     

    Unknown sources was enabled before download.

     

    Unknown sources now disabled as it should be.

     

    Thank you for your help.

  2. Hello and welcome to Malwarebytes product support. My name is Fernando and I'll be assisting you today.

    Please try uninstalling the app and reinstalling rather than update.

    Let us know if you still have issues.

    Hi,

    I uninstalled v1.04.3.500 from my tablet and I can't install v1.05.9000 at Google Play Store as it shows "Your device isn't compatible with this version". Now I have no MBAM Mobile on Tablet. :( Nice try though. :)

    We are investigating this issue right now. Please download and install our previous version ( 1.04.3.5000)[Please see the attached apk] of our mobile security app for devices that shows incompatibility with our latest version

    Hi,

    Would you explain your method of installing an apk file from my laptop to my tablet.

    Thank you

  3. My phone had update from 6/25/14.  I uninstalled app then reinstalled it now it has database from 6/2/14.

    Force update shows checking for updates, then starting database update, then nothing happens.

     

    My tablet has database 6/17/14 with the same issue.

     

    The only app I installed is CCleaner and strangely there was an update v1.01 on 6/26/14.

     

    Here's the change log for the update.  I'm a big fan of CCleaner and I'm only including this info to help troubleshoot  the issue.

     

    Change log:

    • Added Google Play Search History cleaning
    • Added APK File cleaning
    • Added Settings to define items for analysis
    • Added Bluetooth Folder cleaning
    • Improved Cache analysis and cleaning
    • Added Portuguese (BR), Chinese (Simplified, Traditional), Vietnamese, Slovak and Croatian translations
    • Minor GUI improvements
    • Minor Bug fixes

    v1.02 on 7/9/14

     

    Change log:

     

    - Added Thumbnail Cache cleaning.
    - Added Google Play Store search history detailed view.
    - Improved Analysis and Cleaning process.
    - Improved Download folder and Bluetooth folder navigation.
    - Added Russian, Turkish, Korean and Thai translations.
    - Minor GUI improvements.
    - Minor bug fixes.

     

     

  4. My quick scan times are about cut in half on Vista and XP, thank you very much.

    When I ran update, the database version was updated then version 1.50 was downloaded and installed.

    After the program update I restarted MBAM and ran update again, the database version was again updated to a later version. ;)

    It would be nice if MBAM restarted after the program update is complete as I've seen in the past.

    Thanks for your hard work and dedication.

  5. My niece recently updated to the free version 1.41.

    When she boots up her laptop, she gets the UAC popup stating that Malwarebytes has been blocked.

    This happens every time she boots up her laptop.

    I know there's a run once entry when a new version is installed.

    Hers is showing as a current\version\run.

    Can I just delete the startup entry using Autoruns or should I reinstall?

    Thanks

    Edit by Jamin4u for clarity.

  6. I agree with catscomputer that the MBAM team is the best when it comes to response time on false positives.

    The noticeable improvement with the absence of operating system FP's is the reason I started this topic.

    I've seen the improvement over the last few version releases.

    Customer service is the backbone of any business. :)

  7. If all new database versions are tested to ensure that their additions to the database actually do what they expected.

    Then why do we see false positives like these?

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WS2IFSL (Fake.Driver)

    C:\WINDOWS\system32\vcredist_x86.exe

    C:\WINDOWS\system32\wextract.exe (Backdoor.Bot)

    C:\Windows\System32\msconfig.exe (Trojan.Agent)

    I'm trying to understand the process so I can better explain operating system false positives to the people that I recommend MBAM to.

    Would some XP or Vista systems have a false positive, and others wouldn't?

  8. Wouldn't testing each new database on various operating systems eliminate false positives on the operating system itself.

    I understand that you can't have every piece of software out there loaded on each test computer.

    I'm more interested in the operating system false hits, and wouldn't mind less updates to accommodate more testing.

  9. If you have the UAC enabled, then the installer will ask for admin rights when needed. It will not install at all without them.

    Yes, I have UAC enabled.

    If I start the installer without right clicking and run as admin, the installer doesn't ask for admin rights.

    Are you saying MBAM doesn't need admin rights on install?

  10. Malwarebytes' Anti-Malware 1.34

    Database version: 1785

    Windows 6.0.6001 Service Pack 1

    2/21/2009 12:01:07 PM

    mbam-log-2009-02-21 (12-01-00).txt

    Scan type: Quick Scan

    Objects scanned: 54334

    Time elapsed: 1 minute(s), 10 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 1

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 1

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\System32\vcredist_x86.exe (Backdoor.Bot) -> No action taken. [5253514247403037391723252324363419363425182436192118342517243621391837251724361

    818172025182436221924172519243623192239251924363418262425202436]

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    C:\Windows\System32\vcredist_x86.exe (Backdoor.Bot) -> No action taken. [5253514247403037391723252324363419363425182436192118342517243621391837251724361

    818172025182436221924172519243623192239251924363418262425202436]

  11. Malwarebytes' Anti-Malware 1.34

    Database version: 1768

    Windows 6.0.6001 Service Pack 1

    2/17/2009 12:00:36 AM

    mbam-log-2009-02-17 (00-00-33).txt

    Scan type: Quick Scan

    Objects scanned: 53835

    Time elapsed: 2 minute(s), 20 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 0

    Registry Data Items Infected: 2

    Folders Infected: 0

    Files Infected: 1

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Agent) -> Data: c:\windows\system32\guard32.dll -> No action taken. [38575351343036276156747969808884615290848570782019617286668369201915697777]

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Agent) -> Data: system32\guard32.dll -> No action taken. [38575351343036276156747969808884615290848570782019617286668369201915697777]

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    C:\Windows\System32\guard32.dll (Trojan.Agent) -> No action taken. [38575351343036276156747969808884618490848570782019617286668369201915697777]

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