Malwarebytes ver 1.44 does not complete the update. It stops at 5776 of 5780 and stops. This just started happening. I have uninstalled it and reinstalled it with the same problem. I have used it succesfully on this machine for over a year with all the software now installed. Advice? XP 64 bit, AVG, Superantispyware, Spywareblaster, Iolo systemsheild Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:57:44 PM, on 4/3/2010 Platform: Windows 2003 SP2 (WinNT 5.02.3790) MSIE: Internet Explorer v6.00 SP2 (6.00.3790.1830) Boot mode: Normal Running processes: C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\WINDOWS\SysWOW64\ctfmon.exe C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.00\AsSysCtrlService.exe F:\Program Files (x86)\Cacheman\CachemanServ.exe C:\Program Files (x86)\Carbonite\Carbonite Backup\carboniteservice.exe C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe C:\Program Files (x86)\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\SysWOW64\PSIService.exe F:\PROGRA~1\Ontrack\SYSTEM~1\MXTask.exe C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files\Messenger\msmsgs.exe E:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe E:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files (x86)\ASUS\TurboV\TurboV.exe C:\Program Files (x86)\ASUS\EPU-6 Engine\SixEngine.exe C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe E:\Program Files (x86)\Winamp\winampa.exe F:\Program Files (x86)\iolo\System Mechanic Professional\System Shield\ioloSSTray.exe F:\Program Files (x86)\Cacheman\CachemanTray.exe F:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe F:\Program Files (x86)\AVG\AVG9\avgam.exe F:\Program Files (x86)\AVG\AVG9\avgtray.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe F:\Program Files (x86)\AVG\AVG9\avgui.exe E:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - F:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - F:\Program Files (x86)\AVG\AVG9\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - F:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll O2 - BHO: IEButton Class - {F81D52BF-F2F1-4F49-BF5F-05664E803039} - E:\Program Files (x86)\UnH Solutions\Flash Saving Plugin\FlashSButton.dll O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - F:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O3 - Toolbar: HopSurf toolbar - {E9FAB13D-4600-49E1-90D1-EE961C859D39} - C:\Program Files (x86)\Comodo\HopSurfToolbar\HopSurfToolbar_IE.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [TurboV] "C:\Program Files (x86)\ASUS\TurboV\TurboV.exe" O4 - HKLM\..\Run: [six Engine] "C:\Program Files (x86)\ASUS\EPU-6 Engine\SixEngine.exe" -r O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe" O4 - HKLM\..\Run: [QFan Help] "C:\Program Files\ASUS\Ai Suite\QFan3\QFanHelp.exe" O4 - HKLM\..\Run: [Cpu Level Up help] C:\Program Files\ASUS\Ai Suite\CpuLevelUpHelp.exe O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [brMfcWnd] "C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" /AUTORUN O4 - HKLM\..\Run: [setDefPrt] "C:\Program Files (x86)\Brother\Brmfl06b\BrStDvPt.exe" O4 - HKLM\..\Run: [ControlCenter3] "C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe" /autorun O4 - HKLM\..\Run: [Carbonite Backup] "C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe" O4 - HKLM\..\Run: [Ad-Watch] "C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe" O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files (x86)\Corel\Corel MediaOne\Corel PhotoDownloader.exe" -startup O4 - HKLM\..\Run: [AVG9_TRAY] F:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files (x86)\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [WinampAgent] "E:\Program Files (x86)\Winamp\winampa.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [spybotSD TeaTimer] E:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" O4 - HKCU\..\Run: [sUPERAntiSpyware] E:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user') O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O8 - Extra context menu item: Save Flash - res://E:\Program Files (x86)\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210 O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html O8 - Extra context menu item: Save YouTube Video - res://E:\Program Files (x86)\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/217 O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: RtC3 - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - e:\program files (x86)\kleinsoft\rtc3\RtC3.exe O9 - Extra 'Tools' menuitem: RtC3 - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - e:\program files (x86)\kleinsoft\rtc3\RtC3.exe O9 - Extra button: HopSurf - {ED98F8D1-09AC-4107-B2FF-91DBE011B0C5} - C:\Program Files (x86)\Comodo\HopSurfToolbar\HopSurfToolbar_IE.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - E:\Program Files (x86)\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU) O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll O16 - DPF: {680285A8-96D3-43DA-9D3D-51DD987D0B77} - http://www.nero.com/doc/NeroVersionCheckerControl.cab O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} - https://ediagnostics.lexmark.com/serval.cab O16 - DPF: {DB28CF23-0083-40B5-BF63-69925D672385} (CNeroSerialChecker Object) - http://www.nero.com/doc/NeroVersionChecker.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - https://uhc-enterprise.webex.com/client/T27...bex/ieatgpc.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - F:\Program Files (x86)\AVG\AVG9\avgpp.dll O20 - Winlogon Notify: !SASWinLogon - E:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\ O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.00\AsSysCtrlService.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing) O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2saag.exe O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - F:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe O23 - Service: Cacheman Service (CachemanService) - Outertech - F:\Program Files (x86)\Cacheman\CachemanServ.exe O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files (x86)\Carbonite\Carbonite Backup\carboniteservice.exe O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - E:\COMODO\COMODO Internet Security\cmdagent.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing) O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing) O23 - Service: Fax - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe O23 - Service: IIS Admin Service (IISADMIN) - Unknown owner - C:\WINDOWS\system32\inetsrv\inetinfo.exe (file missing) O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing) O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing) O23 - Service: Message Queuing (MSMQ) - Unknown owner - C:\WINDOWS\system32\mqsvc.exe (file missing) O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing) O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\SysWOW64\PSIService.exe O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing) O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: SystemSuite Task Manager - Ontrack Data International - F:\PROGRA~1\Ontrack\SYSTEM~1\MXTask.exe O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: vseamps - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe O23 - Service: vsedsps - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe O23 - Service: vseqrts - Unknown owner - C:\Program Files\Common Files\Authentium\AntiVirus5\vseqrts.exe O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing) O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing) O23 - Service: Windows Search (WSearch) - Unknown owner - C:\WINDOWS\system32\SearchIndexer.exe (file missing) -- End of file - 17381 bytes
