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Kathy I

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  1. AS per instructions I went to http://forums.malwarebytes.org/index.php?showtopic=29028 and re-downloaded malwarebytes with a random name. I saved it and tried to run it and got the error message Error Code: 707 (3,0). I renamed it to explorer.exeand still got the same message. If I tried to run it directly I got a message box flash "redirect" and then go redirected to ChinaOnTV. Not sure what to do next. I went to the next post from Ron Lewis and wasn't sure what to do because I never got it to run. Any advice is appreciated.
  2. I had Malwarebytes installed and running for a while and now I cannot get it to run. Avg resident shield found some things and upon removal I got a blue screen. Things seem to be working a bit better but I am not confident that I am clean and would like to have malwarebytes back up and running. I have tried re-downloading and re-installing, changing the name of mbamsetup and it will typically install but not run. I was originally getting mbam.exe not found and it would try to browse for it. Now after trying many times to uninstall and reinstall I am getting either error code 707 (2,0) or unable to execute file mbam.exe, createproccess failed; code 2. the system cannot find the file specified. Not sure what to do next. Any help is really appreciated. Thanks.
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