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Alicia

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Posts posted by Alicia

  1. I appreciate you sticking with me thru all this. 
     

    I absolutely do want to fix all my issues. I am just wondering if a clean install might be better in the long run. 
     

    Not being able to print is the most annoying problem. I can print on my laptop and cell phone.  
     

    My desktop PC is hard wired with an Ethernet cable running to modem. 
     

    My printer is an Epson EC 2800.  The only thing it has physically connected is the power cable.  The model number is C634G. 
     

    My first choice would be to connect it to my PC without using a USB and keeping my PC connected by Ethernet to modem. .  
     

    https://www.asus.com/ca-en/motherboards-components/motherboards/prime/prime-b760m-a-ax-d4/helpdesk_download/?model2Name=PRIME-B760M-A-AX-D4

  2. I did a force reset of google chrome from that page. 

    The printer works in my laptop and cell phone. It used to work on the desktop.

    Even if I save a file to the desktop it doesn't work.

    In the printers and scanners section it shows the printer Not connected.

    The pier1 block my malwarebytes is no longer popping up, so at least I got rid of that. 

    I'd really like the printer to work. I don't think that's a chrome issue. 

     

     

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