Alicia

Thanks for all the links. I've done a lot of your recommendations already, but will read about the ones I haven't. Again, thanks for all your help.

The clean install went smoothly. Whew. Now I’m busy reinstalling software.

I appreciate that. Thanks.

Thank you for all your help. I'll read those links and let you know how I make out.

I appreciate you sticking with me thru all this. I absolutely do want to fix all my issues. I am just wondering if a clean install might be better in the long run. Not being able to print is the most annoying problem. I can print on my laptop and cell phone. My desktop PC is hard wired with an Ethernet cable running to modem. My printer is an Epson EC 2800. The only thing it has physically connected is the power cable. The model number is C634G. My first choice would be to connect it to my PC without using a USB and keeping my PC connected by Ethernet to modem. . https://www.asus.com/ca-en/motherboards-components/motherboards/prime/prime-b760m-a-ax-d4/helpdesk_download/?model2Name=PRIME-B760M-A-AX-D4

Sorry I'm getting lost in all the tools I'm running today for printer issues. I don't know why docs, Sheets, Slides are there. And I especially don't know why shortcuts on the desktop that were created with Chromes setting 'save and share' are in this list. Addition.txt FRST.txt

Should I choose fix ?

Is there an edit post function I can’t see?

I need a txt file don’t I?

Not on purpose anyway.

Here's the log. Fixlog.txt

Ok. Thanks. I’ll wait for your next post.

Under the start menu there is a listing for Chrome apps NEW. It's location is AppData/Roaming/Microsoft/Windows/StartMenu/Programs I can delete this folder and it will get recreated as I visit websites. There is also a list of sites visited in the Control Panel uninstall program list I have no idea why Chrome does this.

Here are the files. Addition.txt AdwCleaner[C04].txt FRST.txt Malwarebytes scan.txt

I did a force reset of google chrome from that page. The printer works in my laptop and cell phone. It used to work on the desktop. Even if I save a file to the desktop it doesn't work. In the printers and scanners section it shows the printer Not connected. The pier1 block my malwarebytes is no longer popping up, so at least I got rid of that. I'd really like the printer to work. I don't think that's a chrome issue.

Ok a late night instead. I read thru those links. I removed most extensions from chrome except ABP and Malwarebytes Browser Ext. I also trimmed by search engines to google and default duckduckgo. I also used the directions from one link to force a reset of Chrome. Now I wait?

I do have several extensions installed in chrome. I also have the beta version running on the system. I’ll have a good look at the information tomorrow and post back.

I've already used this tool to uninstall Eset. Did you see remnants of it still? Do I need Bonjour for anything? Are you meaning a browser extension?

Here's the file mbst-grab-results.zip

I am not trying to go there. I will follow Porthos instructions and post back a bit later today. Thanks.

Thank you for your reply. Is the source from a website or do I have an infection?

Here's the file: Pier1.txtPier1.txt Is this a valid infection? If so how do I get rid of it?