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Excellent, thank you.

[Please remove basiq.io from you block list]

I can tell you all interactions with Basiq will be under our basiq.io domain.

[Please remove basiq.io from you block list]

Hi @Porthos

Thanks for the speedy reply. Unfortunately we are dealing with multiple layers of abstraction here. An end user have lodged a ticket with a business customer of ours who has in turn lodged a ticket with us, now we are lodging with you!

The only detail I have from the ticket raised with us is:

We've received a member report around xxxx where a member has had trouble launching Basiq. After investigations with xxxx, quick summary is it seems that the Malwarebytes Browser Guard the member has installed is blocking Basiq from launching 

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Basiq in an extensible Open Banking platform. We provide services on top of the Australian Government Mandated CDR API framework.