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guildedneil

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  1. Perfect, thank you! We're currently working on adding even more protections to our CDN to guarantee this doesn't happen again, but in the meantime, if you detect malicious files that slipped through, I'd appreciate if you can let us know at abuse@guilded.gg and we'll investigate asap. Thanks!
  2. Thanks for the additional links! All of them have been removed 👍 Really appreciate your help here. Hopefully with our new processes in place, this should not be an issue again.
  3. Thanks for the fast reply and for the links! I just permanently deleted both files. We did find that there was a bug in our virus scanning tooling that was letting some files through and have patched that as of 2 weeks ago. We also tried to clean up files that had made it through before that, but clearly we missed some. I will do another pass to see if we can identify more missed files, but I still hope that we can unblock users from accessing Guilded's CDN. With any UGC-facing CDN, a small percentage of malware will slip through and we are working to reduce that further. However, the vast majority of content hosted on that domain is legitimate and should not be blocked. I hope you agree. Please let me know how else we can work together to keep users safe while still giving them access to the tools they are trying to use. Thanks.
  4. Hello, Malwarebytes is incorrectly reporting Guilded's CDN as riskware and blocking it. You can reproduce by downloading Guilded (hxxps://www.guilded.gg), creating an account, and attempting to view any user-generated media. Guilded is a product by Roblox and takes safety and moderation very seriously. The hostname that is blocked is cdn.gilcdn.com - this is a CDN for user content. Thanks.
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