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dotDucky

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Posts posted by dotDucky

    Google Update Task Machine QC being detected as a bitcoin miner.

    in Resolved Malware Removal Logs

    Posted

    1 hour ago, AdvancedSetup said:


    Please uninstall, update, or otherwise address the following as appropriate for your computer.


    Please uninstall the following. This is an Apple network discovery tool that is not needed on Windows computers except in rare cases and often causes network errors.

    ---------------------------- [ UnwantedApps ] -----------------------------
    Bonjour v.3.1.0.1 Warning! Application is distributed through the partnership programs and bundle assemblies.


    Then RESTART the computer and check for Windows Updates and install any Security updates found.

    Keep me posted

    Thanks

     

    All either updated or un installed 
    Should be all in the clear now ? 
    Cheers everyone for the assistance

    Google Update Task Machine QC being detected as a bitcoin miner.

    in Resolved Malware Removal Logs

    Posted

    8 hours ago, AdvancedSetup said:

    Great, looks good @dotDucky

    Please go ahead and run the following

     

     

    Dr.Web CureIt!

    Please download the Dr.Web CureIt! anti-virus utility
    https://free.drweb.com/

     

    You will need to send them an email to obtain a link to download the scanner, please do so

    • The downloaded file will normally have a unique name such as:  q7a9tr4p.exe
    • Close all open applications and locate the downloaded file and double-click to run it
    • The program will take a moment to launch and bring up the License and Update screen
    • Place a check mark to agree to the terms and then click on the Continue button
    • Click the underlined link Select objects for scanning
    • On the top left click the Scanning objects that should automatically check all objects
    • Click the small wrench and make sure there is a check on Automatically apply actions to threats
    • Then click the large button on bottom right Start scanning
    • Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad
    • The log is saved in the folder named Doctor Web in the top of your user profile folders
    • Please attach that log on your next reply

     

     

     

    See attached :)

    cureit.log

    Google Update Task Machine QC being detected as a bitcoin miner.

    in Resolved Malware Removal Logs

    Posted

    6 hours ago, AdvancedSetup said:

    Please run the following fix

     

    NOTE: Please read all of the information below before running this fix.

    • NOTICE: This script was written specifically for this user, for use on this particular machine.
    • Running this on another machine may cause damage to your operating system that cannot be undone.

    Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

    Farbar program:   FRSTEnglish.exe

    Save the attached file:  FIXLIST.TXT to this folder C:\Users\peren\Downloads\

    NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

    Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

     

     

    Run the Farbar program with Admin rights and press the Fix button just once and wait.

    The fix may possibly take up to 60 minutes to complete

    If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
    The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

     

    1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
    2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                  Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
    3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

    The following directories are emptied:

    • Windows Temp
    • Users Temp folders
    • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
    • Recently opened files cache
    • Discord cache
    • Java cache
    • Steam HTML cache
    • Explorer thumbnail and icon cache
    • BITS transfer queue (qmgr*.dat files)
    • Recycle Bin

    Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

    The system will be rebooted after the fix has run.

    fixlist.txt 55.07 kB · 1 download

    Thanks

     

    Fixlog.txt

    Google Update Task Machine QC being detected as a bitcoin miner.

    in Resolved Malware Removal Logs

    Posted

    28 minutes ago, Porthos said:

    Not a FP so let Malwarebytes remove it then do the following.

    Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove pesky malware.

    Please respond to all future instructions from your helper in a timely manner.

    Please do the following so that we may take a closer look at your system for any possible infections.

    Do these 2 steps FIRST so that files and folders are set to SHOW, plus also, Turn OFF Windows Fast Start.
    Show-Hidden-Folders-Files-Extensions
    https://forums.malwarebytes.com/topic/299345-show-hidden-folders-files-extensions/

    Disable-Fast-Startup
    https://forums.malwarebytes.com/topic/299350-disable-fast-startup/

    Then please restart the computer and do the following.

    WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper

    NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    • Download the Malwarebytes Support Tool
    • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
    • In the User Account Control pop-up window, click Yes to continue the installation
    • Run the MBST Support Tool. The tool also downloads and runs a file called FRSTEnglish. Please allow it to run.
    • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
    • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
    • image.png.79d4442a821713608fa60808a98c2e69.png
    • image.png.98d86a6c3017d2bbba48877ea4f6ba45.png
    • A zip file named mbst-grab-results.zip will be saved to the Desktop or on the hidden Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply

      Then be patient for the next expert to take your case.

    Thank you

    mbst-grab-results.zip Thanks for the prompt reply see attached for the requested log file. 

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