KenRichardson

Hi Jason Still having the same problem - I've updated the support ticket following your ticket response I can't use your suggested solution as the license I'm trying to download and activate is a Malwarebytes Premium Teams License via the UK Royal Bank of Scotland. This requires me to sign on via the portal and I'm still not receiving emails.

Just tried again - Still not getting verification emails

I also have had exactly the same problem - verify emails not being received despite me putting the designed malwarebytes email in the Outlook safe senders trusted list. I have been trying for days I raised a ticket 4 days ago which was acknowledged via a auto response email (support ticket 4510827) but no response even after I sent a ticket update There must be major bug in the verification module Really very disappointed, unless I get a response and fix soon I will have to recommend to the company that the Teams license is cancelled Help!