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About bttf

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  1. Hi EXILE.... Big thank you!!!!!! On the clean install I did not even have to put in my ID and Key....MB has automatically entered it. Didn't even have to update! Checked for updates and I'm up to date! Fabulous. Now how to I close out my ticket. Or does MB already KNOW I'm good? 😀 Thanks again, Dennis
  2. First, I DO have a support ticket and have run the assist tool and sent results to MB support. No help from them yet. Been two days. Installed a new HD on computer, installed W10. All up and running. Have MB Pro disk with lifetime license. Installed MB from my disk. Registered OK using ID and Key. Cannot get updates. Code: 0,0 --- host not found. My wife also got a new HD and we reinstalled W10 and MB and has the same problem. Has support ticket. Can anybody here tell me what I can do on my own? My first idea.......On the support tool, I saw an option that say
  3. Hope this is the correct forum section for this. I'm running: Malwarebytes' Anti-Malware 1.44 (free version) Database version: 3610 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18865 Vista System32 A few weeks ago, a rogue program installed on my computer. It kept opening up and saying that my computer was infected and asked if I wanted to remove the infections and buy the product. I finally got was able to get rid of it when I used Hijackthis, and submitted my log to the online tool that tells whether things were safe or nasty. This got rid of the application that was poppi
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