Laza

Thank you, guys! I appreciate it.

Why am I supposed to pay for premium for a company that did one thing during the trial period: marked my daily-used and trustworthy app as ransomware and quarantined it? And no one cares to answer in their forum.

Today jAlbum - the photo album maker software - got quarantined by MBAM. I could not even recover it. What's going on? This software is here since 2003 and is rated high by the users: https://www.trustpilot.com/review/www.jalbum.net Here's the log: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 6/26/23 Protection Event Time: 8:32 AM Log File: 3ca272e2-13eb-11ee-8186-001a7dda7111.json -Software Information- Version: 4.5.30.269 Components Version: 1.0.2037 Update Package Version: 1.0.71524 License: Trial -System Information- OS: Windows 11 (Build 22621.1848) CPU: x64 File System: NTFS User: System -Ransomware Details- Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) File: 1 Malware.Ransom.Agent.Generic, C:\Program Files\jAlbum\jAlbum.exe, Blocked, 0, 392685, 0.0.0, 2268512f54136e94da735e4725811832, 517be7ff2732656fc42ba02afb8d04c083340a42b422a109376323b3a806a6f3 (end)