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PietK

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Everything posted by PietK

  1. The last ticket that got closed immediately is: 4201419
  2. Thank you for the quick look! Apreciated! The point is tho, I can not make a support ticket. When I do this, I get the following email: I am using the email adress that works on the website and shows my active subscription when logged in. Although, I think there has been a mix-up of some sort, where I bought a new subscripting using my 2nd email adress, and then merged the license in the 1st email adress account. Bottom line; I cannot make a new support ticket, it gets automatically closed immediately. There is no way for me to contact support, other than this forum thread. Maybe a member of support can DM me here, or use the public license key to manually start a ticket with me? I am not able to start anything at this moment.
  3. Ps. I runned the Support Tool and tried to repair the software with this tool too. It didn't help.
  4. Hello, 1. Since today I cannot use Privacy VPN, since upon connecting it gives error code: 404104. 2. I try to submit a support ticket, but I think something is wrong. Both possible subscription email adresses, which I tried upon creating a support ticket, both come back to 1 email adress. The ticket immediately gets closed and I am unable to contact you through a ticket. Privacy Log: I hope you can both help me getting Privacy VPN back working again and resolve the account issue, where trying 2 emailadresses get answered to 1 and the same email adress stating that there is no subscription known and tickets get closed. (when logging in on the website, I can see my subscription active). Kind regards.
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