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PDC

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Everything posted by PDC

  1. Excellent! Thank you for your response. Hope you have a great week!
  2. Sania, Thank you for your reply. Is the new version going to require a visit to the website to see license information? The current public released version has it available on the ACCOUNT tab.
  3. No additional subscription details are being displayed, I.E. a license key.
  4. Is there a reason no subscription information is displayed under the drop down for My subscription?
  5. VPN working again. Attached is another set of logs from the tool. mbst-grab-results4.zip
  6. Attached results zip file. mbst-grab-results3.zip
  7. The VPN is NOT connecting to any server. Should I run the tool and get the logs?
  8. Thank you for this information. Removed files via the tool. Loaded Beta and activated my premium subscription. No errors being reported. Thank you for your help! 👍
  9. https://we.tl/t-ne5ThV31cp Has 2 zip files
  10. Suggest the team adjust the maximum to at least 100MB.
  11. It happened again. This time got multiple error messages for various dll's not available. Attached support tool files attached along with screenshots of errors. The first support file was completed after seeing 1PW message. The second was taken when I started getting the multiple errors. OOPS got another issue. Can not upload the mbst-grab-results.zip because they are 96MB each. Next option?
  12. The beta 5 dashboard is laid out nicely by having all the products in view including the VPN status. Thank you.
  13. Downloaded beta, downloaded update, clicked on the dashboard and received the attached error message. Had to reload beta software.
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