Swamptromper
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Posts
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Joined
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Last visited
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The setting to block potentially unwanted apps is off under "App & browser control" (Window Security). Should this be turned on?
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Security Check complete Found the MS Defender Smart Screen under Security, not under Privacy (see second attachment) SecurityCheck.txt
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Completed windows 10 repair install in place.
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running now but never saw an option to select "Keep personal files and apps"
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No issues found with ESET scanner, results attached ESETdriveCscanResults930Jan16.txt
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scan completed with no virus, spyware or other potentially harmful software.
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"how do I start recovering my data "". From where exactly? I have not yet downloaded my USB backup data, my chrome, google and MS edge backup data. I did allow Yahoo to sync data before you told me not to allow stuff like that, so I suspect my (virus, trojan, malware or whatever) is in on one of the not installed applications or my USB drive. I have no problem going back and running the BIOS check, but I do not know how to do this. I want to be as thorough as you want to be because I know you are the expert and I don't want to screw this up. My goal is to make sure I have a clean machine before proceeding.
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Let's continue tomorrow, looks like all is good so far, how do I start recovering my data without allowing the virus or Trojan or malware from re-infecting my computer? I will run Malwarebytes between each upload.... or am I trying to get ahead of your troubleshooting?
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attached Addition.txt FRST.txt
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i think i did this but hp is not giving me good feed back on this, how do I verify?
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asking me what processor I have with a PDM with the only option is a 64bit so I selected it and continued
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My processor does not support windows 11
